Alarm System Technician

2 months ago


Honolulu, United States TEKsystems Full time
Job DescriptionJob Description

Job Description

SUMMARY:

Performs service on equipment including alarm systems, CCTV, IP CCTV, Access Control, Alarm, wireless and Card Access associated components for Service Accounts and Commercial customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Acknowledge, implement and enforce all protection one Policies and Procedures.
• Submit accurate and timely documentation to your immediate supervisor (Billing, Reports, Data Entry Information, and Time Cards).
• Attend classroom and field training as required.
• Comply with Protection One's vehicle policy.
• Maintain good driving record.
• Maintain the appropriate Truck Stock Supplies/Tools/Equipment.
• Maintain the appropriate basic hand tools necessary to perform required duties.
• Perform New System service.
• Perform System Additions.
• Perform Customer Instruction on System Operation and Functionality.
• Perform System Testing and Signal Verification.
• Assist with troubleshooting and repair of advanced installations using test equipment and PC's.
• Ensure compliance with all local codes and manufacturer specifications.
• Ability to perform installation of concealed devices and wiring.
• Ability to read diagrams
• Must have working knowledge of equipment application, compatibility, mounting techniques, programming, and testing.

KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge
• Knowledge of and a proficiency in using Computer and Microsoft Office applications (Word, Excel, Access, Outlook), and Internet.
• Knowledge of Company policies, procedures, guidelines, and practices.

Skills
• Good customer service skills.
• Self-motivated and a professional attitude.
• Excellent communication and listening skills.
• Must possess good decision making skills, be very organized and detail oriented.

Abilities
• Ability to write routine reports and correspondence.
• Ability to use discretion and problem analysis.
• Ability to work effectively with others.



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