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Field Technician

2 months ago

Panama City, United States Insight Global Full time
Job DescriptionJob Description

Must Haves:

3+ year’s experience as an IT Field Service Technician

Strong knowledge of computer hardware operating systems, and software applications.

Strong knowledge of IOS/Android devices

Familiarity with network protocols, security, and troubleshooting.

Valid drivers license and reliable transportation.

 

 

Plus

Healthcare exp

Service Now

 

Day to Day:

We are seeking a skilled and customer-oriented IT Field Service Technician to provide technical support across 3 locations in Illinois. As an IT Field Service Technician, you will play a vital role in ensuring the seamless operation of our information technology systems, resolving technical issues, and delivering excellent service to our end users. Responsibilities include but are not limited to:

  • Respond to IT support requests from end users across multiple locations.
  • Diagnose and resolve hardware and network issues efficiently.
  • Perform routine maintenance, upgrades and repairs on computers, printers, and other IT equipment.
  • Install configure and troubleshoot software applications and operating systems.
  • Assist in setup, configuration, and maintenance of network infrastructure.
  • Maintain accurate records of IT service requests, resolutions, and equipment inventory.
  • Effectively manage and prioritize IT support requests across 3 locations in FL