Customer Support and Continuous Improvement Administrator

5 days ago


Williamston, United States Robert Half Full time
Job DescriptionJob Description

We have a client who is growing in the East Lansing area. Apply to be a Customer Service Support and Continuous Improvement Administrator today. This is a 100% onsite role, hours are first shift, M-F. This is a contract to hire role.

This exciting and unique role combines customer service and logistical coordination under one roof. This role is ideal for candidates who have a knack for balancing urgent and important tasks and handling rapid three-day turnaround orders.

Key Responsibilities:

Customer order processing, setting shipping dates and ensuring on-schedule deliveries.

Assist the CIM (continuous improvement manager) in the data entry, audits and client orders

Support with upcoming audits and quality checks.

Ideal Candidate:

  • Previous experience in a manufacturing customer support role 2+ year preferred
  • Expert time manager with impeccable attention to detail.
  • Proficient in Excel, with a strong knowledge of formulas, which are used extensively for quality metrics and records by our CIM manager.
  • Astute understanding of logistics and shipping coordination.
  • Experience with taking client orders with superior client communication
  • Someone who is able to be a "catch all" for documentation - usually within Excel
  • Proficient in managing a small product line
  • Familiarity with Global shop and/or Accumatica (ERPs) is a plus

The Customer Service Representative + CIM Admin role is initially a contract position, with a possibility of converting into a full-time role in 3-5 months. During the contract period, you'll be integral in supporting the adaptation to the new ERP and provide essential backup during the audit period.


Join us in this exciting phase of growth and innovation. This role offers a pay range of $28-$32 per hour. Apply today


A detailed examination including an Excel assessment, Outlook assessment, and attention to detail assessment will be part of the interview process. Senior figures like the CIM manager and CEO might also join the interview panel. Note that our HR is remote and offsite.

Computer Programs, CRM, Epic Software, Assist Customers, Benefit Functions, Billing Functions, Excel Formulas, Time Management, Communication Skills



  • Williamston, North Carolina, United States Domino's Pizza LLC Full time

    **Job Overview:**We are seeking a highly motivated and customer-focused individual to join our Domino's Pizza team as a Customer Service Rep.**About the Role:In this role, you will be responsible for providing exceptional customer service, taking orders, and maintaining a clean and organized store environment.**Responsibilities:• Greet customers and...


  • Williamston, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are looking for a full time Administrative Assistant to become a part of our team in Williamston, Michigan. The role involves providing essential support to our sales team, which includes interacting with customers, addressing their inquiries, and keeping accurate customer records. This contract to permanent opportunity...


  • Williamston, United States ZipRecruiter Full time

    Job DescriptionBecome part of our success story!A leading global solution provider for all sectors of intralogistics – that is us: SSI SCHAEFER. What we also are: A family business that invests in the expertise, passion and talents of its employees.As one of the largest providers, we help our customers increase the efficiency and sustainability of their...


  • Williamston, United States Schaefer System International, Inc. Full time

    Become part of our success story! A leading global solution provider for all sectors of intralogistics - that is us: SSI SCHAEFER. What we also are: A family business that invests in the expertise, passion and talents of its employees. As one of the largest providers, we help our customers increase the efficiency and sustainability of their storage, picking...


  • Williamston, United States SCHAEFER SYSTEM INTERNATIONAL INC Full time

    Job DescriptionJob DescriptionBecome part of our success story!A leading global solution provider for all sectors of intralogistics – that is us: SSI SCHAEFER. What we also are: A family business that invests in the expertise, passion and talents of its employees. As one of the largest providers, we help our customers increase the efficiency and...


  • Williamston, North Carolina, United States Martin Enterprises Full time

    Join Our TeamMartin Enterprises is seeking a dedicated and compassionate Developmental Disabilities Services Manager to join our team. In this role, you will have the opportunity to make a meaningful difference in the lives of individuals with developmental disabilities.As a valued member of our team, you can expect a salary range of $75,000 - $90,000 per...


  • Williamston, North Carolina, United States Domino's Pizza LLC Full time

    At Domino's Pizza LLC, we're looking for a talented individual to join our team as a Customer Service Rep. As a key member of our restaurant staff, you will play a vital role in delivering exceptional customer experiences and ensuring a positive atmosphere for all patrons.This exciting opportunity is perfect for someone who enjoys interacting with customers,...


  • Williamston, North Carolina, United States Walmart Full time

    Job DetailsJoin our team as a Stocker/Unloader and become an integral part of our receiving team. In this role, you will be responsible for ensuring that our customers have access to the products they need by unloading merchandise from incoming shipments and stocking shelves with new products.Your Key Responsibilities:Unload trucks and transport merchandise...

  • Accountant

    6 days ago


    Williamston, United States Human Resource Management Services, LLC Full time

    HRM Services is hiring on behalf of a Lansing-based company in the communications sector. The company is known for its dynamic team, innovative approach, and commitment to providing high-quality services. They are looking for a full-time Accountant to work on site at their Lansing office. This position plays a key role in managing financial operations for...


  • Williamston, United States Kinetic Physical Therapy and Wellness, Inc. Full time

    Martin County Schools-SLP Needed! Choose a path that aligns with your values, interests, skills, and aspirations. It is a journey of self-discovery and exploration. Kinetic has a multidisciplinary team approach! Apply Here: www.kptkids.com/careers Financial Assistance is available for CSDI graduate students! Requirements: NC SLP license or immediate...


  • Williamston, Michigan, United States CI Full time

    About UsComprehensive Interventions, Inc. is a leading behavioral and mental healthcare provider in Eastern North Carolina, dedicated to delivering high-quality services to children, adolescents, and adults coping with emotional, mental, and substance abuse challenges.Job DescriptionDevelop and implement individualized treatment plans, focusing on recovery...


  • Williamston, North Carolina, United States Domino's Pizza LLC Full time

    Join Our TeamWe are seeking a highly motivated and customer-focused individual to join our restaurant team as a Customer Service Representative. In this role, you will be responsible for delivering outstanding customer service and ensuring that every customer leaves our store satisfied.Main ResponsibilitiesEngage with customers in a friendly and professional...


  • Williamston, Michigan, United States KFC Full time

    At KFC Shiprock, we're passionate about delivering exceptional guest experiences. As a Customer Service Team Member, you'll be the face of our brand, ensuring that every visitor feels welcome and valued. KFC is more than just a restaurant – it's a place where friends and family come together to share meals and create memories. Our team strives to treat all...


  • Williamston, Michigan, United States Shiprock Associated Schools, Inc. Full time

    Job OverviewThis Educational Support Specialist role is an entry-level position at Shiprock Associated Schools, Inc. The ideal candidate will have 30 college credit hours and a current Level 1 New Mexico Educational Assistant License.Job ResponsibilitiesSupport teachers in managing the educational setting, promoting positive student behavior, and creating a...


  • Williamston, Michigan, United States Soliant Full time

    Job OverviewSoliant is seeking a dedicated and passionate School-Based Speech-Language Pathologist to join our team.The ideal candidate will be committed to helping students improve their communication skills and achieve academic success.About the RoleThis position involves working with children of all ages within the school setting, providing assessment,...


  • Williamston, United States Michael Chabut - State Farm Agent Full time

    Benefits:License reimbursement401(k)Bonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Michael Chabut - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce...


  • Williamston, United States Michael Chabut - State Farm Agent Full time

    Benefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Michael Chabut - State Farm Agent, you will generate the...


  • Williamston, United States Michael Chabut - State Farm Agent Full time

    Benefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Michael Chabut - State Farm Agent, you will...


  • Williamston, North Carolina, United States Hibbet Sports Full time

    Hibbett Sports offers a competitive salary of $40,000 - $60,000 per year as a Sales Associate. The role involves providing exceptional customer experiences, encouraging services provided by the company, and tracking sales to improve store and personal goals.**Job Responsibilities:**Provide outstanding customer serviceEncourage company servicesTrack sales and...


  • Williamston, United States Edward Jones Full time

    Registered Branch Associate at Edward Jones summary: The Registered Branch Associate at Edward Jones serves as a client advocate, working closely with financial advisors to deliver exceptional service and foster trusting relationships with clients. This role involves problem-solving, understanding client motivations, and contributing to a continuously...