Collections Specialist

2 months ago


Baltimore, United States Robert Half Full time
Job DescriptionJob Description

We are looking for a Collections Specialist in the Financial Services industry. The role involves the execution of collection duties, maintaining appropriate customer records, and handling customer inquiries. This role will contribute significantly to the management of delinquent, bankrupt, legal, and charged-off loans, as well as maintaining the quality and volume of departmental goals. Generous benefits package including medical, dental, vision, paid time off, 401k and more


Responsibilities:


• Handle collection efforts on delinquent loans ranging from 16-149 days

• Engage with customers to understand the reason for delinquency and strategize solutions to bring the accounts current

• Utilize resources such as extension agreements, re-age, or collection maneuvers to assist customers in resolving their delinquent status

• Maintain a complete loan file on each delinquent loan worked, ensuring accurate tracking and record keeping

• Collaborate with the collection manager and provide weekly updates on individual queue status

• Monitor and follow-up on loans that are in an active intent to repossess status

• Handle a high volume of incoming calls, balancing with making outbound collection calls

• Review loan files and collection system to ensure all documents are in order and maintain proper documentation of collection work in the collection system

• Assist in training of employees within the department if requested by the collection’s manager

• Proven experience in a Collections Specialist role or similar position within the financial services industry for at least three years

• Solid understanding and hands-on experience with the Accounts Receivable (AR) process

• Demonstrable knowledge of collection processes and best practices

• Experience with consumer collections and ability to handle high-volume outbound collection activities

• Familiarity with skip tracing techniques and tools to locate delinquent customers

• Excellent communication and negotiation skills

• High degree of accuracy and attention to detail

• Ability to handle sensitive and confidential information discreetly

• Good problem-solving skills and ability to make sound decisions under pressure

• Strong organizational skills with the ability to prioritize tasks and meet deadlines

• Willingness to comply with all laws and regulatory requirements

• Ability to work independently and as part of a team.


  • Collections Specialist

    2 months ago


    Baltimore, United States Creative Financial Staffing Full time

    Collections Specialist- Baltimore, MD About the Company and Opportunity: Our new client, a big name in the education industry, is looking for a seasoned collections specialist to help out with backlog Day to day tasks include working with the collections agency, generating and sending letters to students with outstanding accounts, and reconciling...


  • baltimore, United States Creative Financial Staffing Full time

    Collections Specialist- Baltimore, MD About the Company and Opportunity: Our new client, a big name in the education industry, is looking for a seasoned collections specialist to help out with backlog Day to day tasks include working with the collections agency, generating and sending letters to students with outstanding accounts, and reconciling...


  • Baltimore, MD, United States Creative Financial Staffing Full time

    Collections Specialist- Baltimore, MD About the Company and Opportunity: Our new client, a big name in the education industry, is looking for a seasoned collections specialist to help out with backlog Day to day tasks include working with the collections agency, generating and sending letters to students with outstanding accounts, and reconciling...


  • Baltimore, United States GORDON FEINBLATT LLC Full time

    Job DescriptionJob DescriptionDescription:At Gordon Feinblatt, we pride ourselves on delivering exceptional legal services to our clients. We are a dynamic and forward-thinking law firm that values integrity, professionalism, and collaboration. We currently are seeking a Billing & Collections Specialist to join our Accounting Team.Position Overview:The...


  • Baltimore, United States GORDON FEINBLATT LLC Full time

    Job DescriptionJob DescriptionDescription:At Gordon Feinblatt, we pride ourselves on delivering exceptional legal services to our clients. We are a dynamic and forward-thinking law firm that values integrity, professionalism, and collaboration. We currently are seeking a Billing & Collections Specialist to join our Accounting Team.Position Overview:The...


  • baltimore, United States Creative Financial Staffing Full time

    Collections Specialist- Baltimore, MD About the Company and Opportunity: Our new client, a big name in the education industry, is looking for a seasoned collections specialist to help out with backlog Day to day tasks include working with the collections agency, generating and sending letters to students with outstanding accounts, and reconciling...


  • baltimore, United States Creative Financial Staffing Full time

    Collections Specialist- Baltimore, MD About the Company and Opportunity: Our new client, a big name in the education industry, is looking for a seasoned collections specialist to help out with backlog Day to day tasks include working with the collections agency, generating and sending letters to students with outstanding accounts, and reconciling...


  • Baltimore, Maryland, United States State of Maryland Full time

    Job SummaryThe State of Maryland is seeking a highly skilled Data Collection and Management Professional to join our team in the Division of Assessment, Accountability, Performance Reporting & Research (DAAPRR). As a key member of our team, you will play a critical role in implementing the Department's education accountability program.Key...

  • Phlebotomy Specialist

    1 month ago


    Baltimore, Maryland, United States LabCorp Full time

    Job SummaryWe are seeking a skilled Phlebotomist to join our team at LabCorp. As a Phlebotomy Specialist, you will be responsible for collecting blood specimens from patients and preparing them for laboratory testing. This is a critical role that requires attention to detail, strong communication skills, and the ability to work independently.Key...


  • Baltimore, Maryland, United States LifeBridge Health Full time

    Diagnostic Imaging SpecialistAt LifeBridge Health, we are seeking a skilled Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for performing radiographic procedures at a highly experienced level with relative independence under modest supervision. You will work closely with our team to deliver highly...


  • Baltimore, Maryland, United States Maryland Department of Transportation Full time

    Job Title: Labor Relations Specialist in TrainingThe Maryland Department of Transportation is seeking a highly skilled Labor Relations Specialist in Training to join our team. As a key member of our Office of Labor and Employee Relations, you will be responsible for providing counseling and guidance to all levels of management, interpreting MDOT policy as it...

  • Marketing Specialist

    4 weeks ago


    Baltimore, Maryland, United States Radio One Full time

    We are seeking a highly motivated and creative Marketing Specialist to join our team at Radio One, an urban media empire spanning multiple platforms. The ideal candidate will have a strong background in sales and account management, with a proven track record of working with major accounts.As a Marketing Specialist, you will be responsible for creating...


  • Baltimore, Maryland, United States Concentra Full time

    Job Summary: We are seeking a highly skilled Accounts Receivable Specialist to join our team at Concentra. As a key member of our Central Billing Office, you will be responsible for ensuring timely and accurate collection of payments, daily reconciliation of cash, and accurate reporting of receivables in accordance with Concentra policies and procedures.Key...


  • Baltimore, United States NovaCare Rehabilitation Full time

    Overview:Position: Patient Service SpecialistLocation: Bayview Blvd. (Baltimore), MDType of Employment: Full-timeSchedule: Weekdays (Hours Vary), Multiple evenings until 7pmCompensation: Starting at $16.50/hr pending experience**Large Spanish speaking population. Bilingual preferred but not required.**When patients enter our outpatient physical therapy...


  • Baltimore, Maryland, United States Johns Hopkins University Full time

    About UsJohns Hopkins University is a world-renowned institution dedicated to advancing medical research and education. Our team is passionate about making a difference in the lives of patients and families affected by cancer.Job SummaryWe are seeking an exceptional Executive Research Nurse Specialist to join our team in the School of Medicine's Onc...


  • Baltimore, Maryland, United States Career Collective Full time

    Job Title: Mechanical Systems Design SpecialistJob Summary:We are seeking a skilled Mechanical Systems Design Specialist to join our team at Career Collective. As a key member of our design team, you will be responsible for creating construction drawings and providing professional support throughout the construction process.Key Responsibilities:Manage...

  • Billing Specialist

    1 week ago


    baltimore, United States Insight Global Full time

    Billing SpecialistThis individual is responsible for supporting Enterprise level clients through ensuring timeliness and accuracy across billing and invoices. Through portal management, this individual need to be attentive to detail, able to analyze billing processes to increase efficiency, as well maintain client relations with external stakeholders. A...

  • Billing Specialist

    2 weeks ago


    Baltimore, United States Insight Global Full time

    Billing SpecialistThis individual is responsible for supporting Enterprise level clients through ensuring timeliness and accuracy across billing and invoices. Through portal management, this individual need to be attentive to detail, able to analyze billing processes to increase efficiency, as well maintain client relations with external stakeholders. A...

  • Billing Specialist

    2 weeks ago


    baltimore, United States Insight Global Full time

    Billing SpecialistThis individual is responsible for supporting Enterprise level clients through ensuring timeliness and accuracy across billing and invoices. Through portal management, this individual need to be attentive to detail, able to analyze billing processes to increase efficiency, as well maintain client relations with external stakeholders. A...

  • Coverage Specialist

    4 weeks ago


    Baltimore, Maryland, United States Kipp Full time

    Job DescriptionKey Responsibilities:Provide instructional support to teachers by covering their classes and delivering instruction as outlined in their plans.Collect and save student work to return to the absent teacher.Communicate with parents when necessary, for positive and critical feedback.Support timely transitions by monitoring students in the...