Assistant Director of Home Care

1 month ago

Federal Way, United States Redwood Family Care Network Full time
Job DescriptionJob Description

Job Title: Assistant Director of Home Care
Department: Home Care Services 
Working Location: Pierce County
Schedule: Monday - Friday 9am-5pm + on-call rotation
Salary: $65,500

The SAILS Washington Home Care team is apart of the Redwood Family Care Network, and we take our mission statement to heart. We will uphold integrity and accountability while treating each person with dignity as a unique individual. SAILS Washington is looking to add an Assistant Director to the team

The Home Care Assistant Director assists the Director of Home Care with the daily management, coordination and documentation of the Home Care Field Supervisors; the Home Care Aides, the services provided to Home Care clients; the maintenance of all documentation required by SAILS Washington, DOH and AAA contracts, our contracts with the counties, and private pay clients; and is responsible for activities required for the promotion of SAILS Washington and Home Care Services in compliance with agency philosophy, policies and procedures, and in accordance with State licensing laws and regulations.

 

Compensation & Benefits:

  • Paid Health, Dental, and Vision Insurance 
  • Voluntary Short-term and Voluntary Long-term disability
  • Voluntary Accident, critical illness, and hospital indemnity
  • Employee Assistance Program (EAP)
  • Company Paid Basic Life Insurance & ADD plus Voluntary Life Insurance
  • Accrued Paid Time Off (PTO Vacation & Sick Time)
  • Unlimited Peer Referral Program
  • Paid Travel Time and Mileage Reimbursement
  • Excellent and Flexible Work Environment
  • Working Advantage employee discount program
  • Health Savings Account (HSA)
  • Flexible Savings Account (FSA)
  • 401 (K)
  • Capella University Discount

 

Qualifications:

  • Must be at least 21 years of age.
  • Some college education and/or in the field experience. Bachelor’s Degree in a related field is preferred.
  • Must have a minimum of three years supervisory experience in social work, child care, and/or support staff industry providing direct services to the elderly and or children/adults with developmental disabilities.
  • Must possess or have the ability to obtain an HCA or CNA certification within appropriate time frames.
  • Ability to communicate effectively with clients, families, home staff, and administrative staff.
  • Demonstrates self-motivation, self-direction, organizational skills, flexibility and the ability to deal with a high level of stress and manage deadlines.
  •  A valid Washington State Driver License. 
  • Current private auto liability insurance and ability to submit written verification of the same 
  • Must have an approved fingerprint and criminal clearance prior to starting.
  • Ability to express ideas clearly and concisely, orally, and in writing in English

Essential Duties, Responsibilities, Supervisory Functions:
Have an in-depth understanding of the requirements for providing Home Care services, the Statement of Work, as well as Department of Health (DOH) requirements. 
With assistance and guidance from the Director of Home Care, the Assistant Director:
  • Ensures compliance with contractual requirements and agreements.
  • Oversees day-to-day operations of home care services.
  • Will review Compliance and Training trackers regularly.
  • Ensure staff and client schedules are implemented. Follow up with Supervisors and HCAs as needed for revision, retraining, or corrective action.
  • Will ensure that employee timesheet/task-sheets are submitted accurately and promptly.
  • Will track, manage, and approve overtime hours.

Implementation of Policies and Program Criteria 

  • Ensure quality of services are delivered while in compliance with regulatory requirements. 
  • Will assist in responding to surveys, investigations, and audits (survey deficiencies, APS or CPS inquiries, etc.).
  • Will ensure policies and procedures are being adhered to.
  • Assists with and oversees incident reports for both internal and external agencies.
  • Will ensure client files and PCSPs are complete and in compliance.
  • Will initiate and present to the Director any changes needed regarding home care client paperwork, files, financial agreement packets, etc. 

 

New Client Onboarding

  • With assistance from the Director, review referrals with supervisors.
  • Meet with supervisors regarding their assigned referrals.
  • Follow-up with supervisors on referral status and start of service dates.
       Hiring, Onboarding, and Orientation
  • Will meet weekly with the Director to assess recruitment needs and update acquisitions.
  • With assistance from the Director, develop strategies for caregiver retention and ensure implementation by supervisors.
  • Will communicate staffing needs to the Director.
  • Orient HCAs to client assessments or delegate orientations to the appropriate supervisor.

Staff Training

  • Will be certified to provide orientation to new hires locally.
  • Train the trainer for HCA in person classes
  • CPR trainer
  • Other trainings as assigned
Communication with Team
  • Will develop professional working relationships with clients, families, DSHS Case Managers (DDA/HCS), county AAA’s, DOH and other service providers.
  • Will attend weekly Home Care team meetings and schedule additional meetings as needed.
Customer Service & Troubleshooting With direction of the Director, the Assistant Director will:
  • Respond to requests or complaints by employees, client and/or family/guardian of client to ensure full resolution.
  • Will determine the need for drop-in home visits based on concern, complaint or client safety.
Create Growth Within County
  • With assistance from the Director, will focus on developing growth goals for the region and supervisors of the area
Continuing Ed and Participation in Provider Meetings
  • Will seek out and attend community Home Care/Long-Term Care fairs, conferences and trainings for networking, educational and marketing purposes.
  • Will attend related seminars and training and review updated literature to keep current with the developments in the field.
  • Will attend meetings including AAA provider meetings and participate in the quarterly state- wide Statement of Work workgroup and the Home Care Coalition group meeting.
COUNTY AUDITS
  • Maintain files and documentation to meet audit, agency, AAA, DDA, DOH, and other compliance standards 
  • Aide in preparation of county audits. 
  • With assistance from the Director, presents data and program during audits


Lines of Supervision:
  • Will directly supervise the Program Supervisors. Will delegate appropriate responsibilities to the Field Supervisors and follow up to ensure they are properly completed. 
  • Will report directly to the Director for all financial, management or client issues and matters relating to DSHS (DDA/HCS) as well as intake and discharge of clients.
Environmental parameters:
  •     Ability to work in an office environment
  •     Ability to travel to clients’ residences to conduct home visits and direct care
Physical Demands:
  • Sedentary work ability to perform administrative duties, typing, filing, bending over to low files, reaching high files.
  • Work involves sitting most of the time, but may involve walking and standing and driving for extended periods of time.
  • Must be physically and mentally capable of caring for an individual who is ill, infirm, disabled or vulnerable.
 Work Schedule: Ability to work 40 hours a week and additional hours if required. This position may require that you fulfill direct care shifts and maintain a client caseload until the proper structure is hired in around you. This position requires that you fulfill on-call obligations at least once a month For more information, or to learn about other opportunities with Sails Washington, please visit our website: https://www.redwoodfcn.com/careers/

PandoLogic. Keywords: Home Care Aide, Location: Federal Way, WA - 98093 , PL: 595288083

  • Home Care Services Director

    2 weeks ago

    Federal Way, Washington, United States Redwood Family Care Network Full time

    Job OverviewThe Redwood Family Care Network is seeking a highly skilled and experienced professional to join our team as an Assistant Director of Home Care. This is a rewarding opportunity for someone who is passionate about delivering exceptional care services to individuals in need.

  • Caregiver, Home Care Aide, CNA

    7 months ago

    Federal Way, United States First Choice In-Home Care Full time

    We have multiple openings and are seeking Caregivers, CNAs, Nursing Assistants and Home Care Aides who have experience working in direct care settings, are reliable, compassionate and motivated to work with the in-need members of our community. Apply today for the opportunity to join our team and DO WORK THAT MATTERS! At First Choice In-Home Care, we provide...

  • CNA - In Home Care

    7 months ago

    Federal Way, United States Family Resource Home Care Part time $18 - $21

    Come join our award-winning caregiving team! If you are passionate about improving lives, you belong here. Our caregivers are our most important asset. See why our caregivers chose to come and stay to thrive. Our Tacoma branch services Tacoma, Kent, Lakewood, Gig Harbor and nearby surrounding areas! Our open shifts and needs are ever-changing. We are...

  • CNA - Home Healthcare Professional

    3 weeks ago

    Federal Way, Washington, United States Family Resource Home Care Full time

    About Family Resource Home CareWe're a leading provider of home care services, dedicated to improving the lives of our clients. As a CNA - Home Healthcare Professional, you'll play a vital role in delivering exceptional care and support to those who need it most.Our MissionAt Family Resource Home Care, we're passionate about providing compassionate and...

  • Certified Nurses Assistant

    1 month ago

    Federal Way, United States Home Instead Senior Care Full time

    Home Instead - JobID: 45418 [CNA / Health Aide] As a Certified Nurses Assistant at Home Instead, you'll: Assist elderly clients with daily activities such as bathing, dressing, and grooming; Monitor and record vital signs, including blood pressure and temperature; Administer medications and assist with medical procedures under the supervision of a registered...

  • Caregiver Opportunity for Home Health Support

    2 weeks ago

    Federal Way, Washington, United States Family Resource Home Care Full time

    Caregiver Role OverviewFamily Resource Home Care is an award-winning caregiving organization committed to improving lives through personalized support. As a caregiver, you will play a vital role in assisting clients with daily activities, promoting independence, and enhancing their overall well-being.

  • In-Home Care Aide/Caregiver- Shoreline Area

    1 month ago

    Federal Way, United States Redwood Family Care Network Part time

    Job DescriptionJob DescriptionIn-home Care Aide/Caregiver - Hiring Now in Shoreline WA Job Title: Home Care AideHourly Rate: $18.00-21.00 Per HourShifts Needed: AM Job Status: Part-time Work Locations : ShorelineSchedule: Friday-Monday 10:00AM-9:00PM Mission Statement:Redwood Family Care Network/Sails Carr and Sails Washington is an innovative leader in...

  • Nurse Assistant NAR

    3 months ago

    Federal Way, United States Avalon Health Care Group Full time

    Avalon Care Center in Federal Way is looking for qualified candidates who have an active NAR, completed CNA courses, and clinical to join our team as a Nursing Assistant. Work as a Nursing Assistant while you wait for your CNA license to become active. Wage: $21.02 /hr Must receive CNA license within 120 days of hire. The Non-Certified Nurse Assistants...

  • Certified Nurses Assistant

    3 weeks ago

    Federal Way, United States Home Instead Full time

    Home Instead - JobID: 45418 [CNA / Health Aide] As a Certified Nurses Assistant at Home Instead, you'll: Assist elderly clients with daily activities such as bathing, dressing, and grooming; Monitor and record vital signs, including blood pressure and temperature; Administer medications and assist with medical procedures under the supervision of a registered...

  • Physical Therapist Home Health

    4 weeks ago

    Federal Way, United States Annexia Home Health Full time

    Job DescriptionJob DescriptionJob SummaryWe are seeking a dedicated and skilled Physical Therapist to join our Home Healthcare team, serving King County area. The ideal candidate will be responsible for the assessment and evaluation of patient care needs related to pain and other medical conditions. The PT will plan and administer personalized in-home...

  • Housekeeping Assistant

    4 days ago

    Federal Way, United States Life Care Centers of America Full time

    Join our award-winning team! Garden Terrace Healthcare Center of Federal Way was named one of U.S. News & World Report 2025 Best Nursing Homes. Come and grow with us! We are affiliated with Life Care Centers of America, which is a privately owned 47- Housekeeping, Assistant, Healthcare, Hotel, Aide

  • Home Care Aide/Caregiver

    2 weeks ago

    Federal Way, Washington, United States Redwood Family Care Network Full time

    Empowering Lives with Redwood Family Care NetworkAt Redwood Family Care Network, we are dedicated to delivering person-centered home and community-based services to individuals with intellectual and developmental disabilities. Our mission is to provide World Class services, supports, and advocacy for individuals in positive and life-enriching environments.We...

  • Activities Assistant

    3 weeks ago

    Federal Way, United States Avalon Health Care Management Inc. Full time

    Avalon Care Center Federal Way is hiring an Activities Assistant to join our amazing team! The Recreation Assistant works under general supervision and is responsible for planning, implementing and coordinating the recreation program under the direction of the Recreation Director. The recreation program will assure that an on-going program of activities is...

  • In-Home Care Aide/Caregiver-North and South King County

    1 month ago

    Federal Way, United States Redwood Family Care Network Full time

    Job DescriptionJob DescriptionChanging Lives Shaping The FutureIn-Home Care/Aide/Caregiver- Hiring Now in Redmond WA Job Title: In-Home Care Aide/CaregiverHourly Rate: $17.50-18.50 Per HourJob Status: Full-Time/WeekendsSchedule: Monday-Friday 6:00AM-2:00PM or Saturday-Sunday 12 Hour shiftsAre you looking for a career opportunity or change? Do you enjoy...

  • Assistant Director of Nursing

    3 weeks ago

    Federal Way, United States Garden Terrace Healthcare Center of Federal Way Full time $110,000 - $130,000

    Garden Terrace Healthcare Center of Federal Way is an all-Medicare Skilled Nursing and Rehabilitation facility. We are affiliated with Life Care Centers of America, which is a privately owned, 47-year industry leader in healthcare with more than 200 facilities across the US.Considering making an application for this job Check all the details in this job...

  • In-Home Care Companion

    3 weeks ago

    Federal Way, Washington, United States Infinity Homehealth Solutions Full time

    We are seeking a dedicated and compassionate In-Home Care Companion to provide essential support to individuals from their home to various locations such as hospitals, clinics, and shopping destinations.Job SummaryThis role is vital in assisting clients with daily living activities, ensuring their comfort, safety, and overall well-being. The ideal candidate...

  • In Home Care Companion

    3 weeks ago

    Federal Way, Washington, United States Infinity Homehealth Solutions Full time

    About the RoleWe are seeking a compassionate and dedicated In Home Care Escort to provide essential support to individuals from their home to various locations such as hospitals, apartments, clinics, and shopping destinations. This role is vital in assisting clients with daily living activities, ensuring their comfort, safety, and overall...

  • In Home Care Escort

    2 months ago

    Federal Way, United States Infinity Homehealth Solutions Part time $21 - $22

    We are seeking a compassionate and dedicated In Home Care Escort to provide essential support to individuals from there home to the location which they are expected to be ie hospital apt, clinic, shopping. This role is vital in assisting clients with daily living activities, ensuring their comfort, safety, and overall well-being. The ideal candidate will...

  • Home Health Aid

    3 months ago

    Federal Way, United States Family Best Care LLC Full time

    About Us: At Family Best Care, we are more than just a home health care provider; we are a community deeply committed to enriching lives. Located across the Seattle area, King/Pierce County, and Spokane, we dedicate ourselves to delivering compassionate, personalized care to our clients. Join us in a career that goes beyond mere employment, offering a chance...

  • House Manager-Kent WA

    1 month ago

    Federal Way, United States Redwood Family Care Network Full time

    Job DescriptionJob Description:Changing Lives Shaping The Future House Manager-Now Hiring in Kent WA Job Title: House ManagerHourly Rate: $25.00-$28.00Shifts Needed: AM ShiftJob Status: Full Time Work Hours: Monday-FridayWork Locations: Kent Area Redwood Family Care Network/Sails Washington is an innovative leader in delivering person-centered home and...