Real Estate Services Coordinator
1 month ago
Responsibilities
• Provide customer service by responding to tenant inquiries and concerns promptly and professionally.
• Organize and coordinate events for building tenants.
• Carry out administrative tasks such as answering phone calls and managing inquiries.
• Handle invoice processing and insurance validation.
• Maintain the front desk and be the first point of contact for visitors at the talent center.
• Ensure the tenant amenity space is fully stocked and well-maintained.
• Manage the scheduling of conference spaces for tenants.
• Maintain accurate reports and correspondence relating to tenant inquiries, complaints, and other related matters.
• Utilize Microsoft Office Suite for various tasks, including drafting and distributing communications.
• Adhere to company policies and principles while performing duties.• Possess excellent customer service skills and the ability to handle complaints professionally.
• Capable of performing ad hoc financial reporting and validations.
• Experience in scheduling, calendar management, and coordinating with vendors.
• Proficiency in using Microsoft Office Suites including Word, Excel, and PowerPoint.
• Knowledge of property management and real estate principles.
• Ability to supervise and provide training to junior staff.
• Familiarity with company policies and procedures, and the ability to ensure their implementation.
• Experience with invoice processing, expense reporting, and filing.
• Ability to handle correspondence and manage tenant relations.
• Knowledge of insurance principles and the ability to manage insurance-related tasks.
• Experience with collection processes.
• Ability to multi-task and manage multiple projects simultaneously.
• Familiarity with property validation plans.
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