Help Desk Analyst
2 months ago
Responsibilities:
• Troubleshoot and resolve technical issues related to Android Development, Cisco Technologies, Citrix Technologies, and Microsoft systems.
• Provide support for Mac Computers and Apple Devices, ensuring their compatibility and integration with our existing IT infrastructure.
• Manage Active Directory services, including user account management and access control.
• Handle computer hardware issues and perform necessary repairs or replacements.
• Implement Configuration Management strategies to ensure the stability of our IT systems.
• Coordinate software and hardware deployments, ensuring minimal disruption to users.
• Provide technical assistance and guidance to users, fostering an environment of learning and growth.
• Maintain up-to-date knowledge of emerging technologies and potential applicability to our business needs.
• Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
• Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.• Demonstrable experience in Android Development
• Proficiency in Cisco Technologies
• Experience with Citrix Technologies
• Knowledge of Mac Computers and Microsoft technologies
• Familiarity with Active Directory
• Experience with Apple Devices
• Ability to troubleshoot Computer Hardware
• Skills in Configuration Management
• Experience in Deployments
• Understanding of the financial services industry
• Excellent communication and problem-solving skills
• Ability to work under pressure and manage multiple tasks
• Strong customer service orientation
• Relevant certifications or equivalent work experience in IT Help Desk support
• Ability to work in a team environment
• Willingness to stay updated with the latest technological advancements and industry trends
• Availability to work in shifts if required.
-
Help Desk Technician
4 weeks ago
Miami, Florida, United States Golden Star Technology Full timeJob Title: Help Desk TechnicianAt Golden Star Technology, we are seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support to our customers, troubleshooting and resolving hardware and software issues, and ensuring that our IT infrastructure is running smoothly.Key...
-
Help Desk Specialist
4 weeks ago
miami, United States prosource Full timeAbout the CompanyWe are seeking a skilled Help Desk Specialist to join our team in the Palm Beach County to Miami Dade County areas. This is a fully remote position, but you must be located within our service area. Our Help Desk handles all 2nd level calls and password reset calls, and we need someone with experience in troubleshooting hardware and software...
-
IT Help Desk Technician
3 months ago
Miami, United States Aroma360 Full timeAroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves on...
-
Help Desk Support Specialist
4 weeks ago
Miami, Florida, United States HC-Resource Full timeJob Title: Help Desk TechnicianHC-Resource is seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support and assistance to our clients.Key Responsibilities:Deploy, maintain, and troubleshoot Windows servers, domain controllers, and workstations.Administer Office 365, SharePoint,...
-
Help Desk Specialist
4 weeks ago
Miami, United States prosource Full timeAbout the CompanyWe are a dynamic organization seeking a skilled Help Desk Specialist to join our team. Located in the Palm Beach County to Miami Dade County areas, this fully remote position requires a strong technical background and excellent communication skills.The ideal candidate will have experience with O365, troubleshooting hardware, and utilizing...
-
Help Desk Specialist
3 weeks ago
Miami, Florida, United States PROSOURCE IT LTD Full timeAbout the CompanyPROSOURCE IT LTD is seeking a skilled Help Desk Specialist to join their team. The ideal candidate will be responsible for handling all 2nd level calls and password reset calls, as well as assisting with technical calls, WorkDay calls, and Telecom calls.ResponsibilitiesHandling all 2nd level calls and password reset callsAssisting with...
-
Service Desk Support Specialist
2 weeks ago
Miami, Florida, United States Pivotal Solutions Inc Full timeJob Title: Service Desk AnalystJob Summary:Pivotal Solutions Inc is seeking a skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing high-level customer service and technical support to our clients.Key Responsibilities:Provide technical support to clients via phone, email, or remote access.Document and...
-
Help Desk Support Specialist
3 weeks ago
Miami, Florida, United States HC-Resource Full timeHC-Resource is seeking a skilled Help Desk Technician to provide top-notch support for small businesses in Miami. This role will involve troubleshooting Windows servers, domain controllers, and workstations, as well as administering Office 365, SharePoint, and Exchange Online. The ideal candidate will have strong customer service skills, be able to explain...
-
Help Desk Support Specialist
3 weeks ago
Miami, Florida, United States HC-Resource Full timeJob OverviewHC-Resource is seeking a skilled Help Desk Technician to provide top-notch technical support to our clients. As a key member of our team, you will be responsible for troubleshooting and resolving technical issues related to Windows servers, domain controllers, and workstations.Key Responsibilities:Deploy, maintain, and troubleshoot Windows...
-
Help Desk Support Specialist
3 weeks ago
Miami, United States HC-Resource Full timeHC-Resource is seeking a skilled Help Desk Technician to provide top-notch support for small businesses in Miami. This role will involve troubleshooting various technical issues and providing excellent customer service. Key responsibilities include:Deploying, maintaining, and troubleshooting Windows servers, domain controllers, and workstationsAdministering...
-
Service Desk Support Specialist
3 weeks ago
Miami, United States Pivotal Solutions Inc Full timeJob Title: Service Desk AnalystJob Summary: We are seeking a highly skilled Service Desk Analyst to join our team at Pivotal Solutions Inc. The successful candidate will be responsible for providing exceptional customer service, resolving technical issues, and escalating complex problems to senior technicians.Key Responsibilities:Respond to customer...
-
Service Desk Analyst
4 months ago
Miami, United States Pivotal Solutions Inc Full timeJob Description Qualifications 1+ years of service desk/support experience Candidate must possess superior customer service skills. Possess excellent written and verbal communication skills. Demonstrate good judgment and strong attention to detail. Respond to customer's service requests received via phone or E-mail. Document and log all support requests...
-
Help Desk Technician
4 weeks ago
Miami, FL, USA, United States Currency Exchange International Full timeAbout Currency Exchange InternationalCurrency Exchange International (CXI) is a leading financial services and technology provider based in Orlando, Florida. As a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN), CXI offers a wide range of foreign exchange services to customers in the United States and Canada.Job SummaryCXI is...
-
Service Desk Support Specialist
3 weeks ago
Miami, Florida, United States Pivotal Solutions Inc Full timeJob Description:At Pivotal Solutions Inc, we are seeking a highly skilled Service Desk Analyst to join our team. The successful candidate will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:• Respond to customer service requests received via phone or email• Document and log all support...
-
Service Desk Support Specialist
4 weeks ago
Miami, Florida, United States Pivotal Solutions Inc Full timeJob DescriptionAt Pivotal Solutions Inc, we are seeking a highly skilled Service Desk Analyst to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Respond to customer inquiries and service requests via phone, email, or other...
-
Service Desk Support Specialist
4 weeks ago
Miami, Florida, United States Pivotal Solutions Inc Full timeJob DescriptionPivotal Solutions Inc is seeking a highly skilled Service Desk Analyst to join our team.Key Responsibilities:Provide exceptional customer service via phone, email, or in-person.Respond to and resolve technical issues in a timely and professional manner.Document and log all support requests using the Track It System.Collaborate with internal...
-
Service Desk Analyst
7 days ago
miami, United States Soroc Technology Full timeSoroc is looking to engage an End User Support Analyst to work on an onsite contract in Miami, FL. This will be a long term contract for 5 years.Job OverviewWe are seeking a dedicated and knowledgeable End User Support Specialist to join our client's dynamic team. The ideal candidate will possess a strong background in IT User Support, with the ability to...
-
Service Desk Analyst
7 days ago
Miami, United States Soroc Technology Full timeSoroc is looking to engage an End User Support Analyst to work on an onsite contract in Miami, FL. This will be a long term contract for 5 years.Job OverviewWe are seeking a dedicated and knowledgeable End User Support Specialist to join our client's dynamic team. The ideal candidate will possess a strong background in IT User Support, with the ability to...
-
Front Desk Leader
2 weeks ago
Miami, United States Aimbridge Hospitality Full time**Job Title:** Front Desk Supervisor**Job Summary:**The Front Desk Supervisor plays a crucial role in ensuring the smooth operation of the hotel's front desk. This individual is responsible for assisting the Front Desk Manager and/or General Manager while providing exceptional service to all guests.**Key Responsibilities:**Maximize room revenue and...
-
Front Desk Representative
4 weeks ago
Miami, United States Marriott Full timeUnlock Your Potential at MarriottAre you ready to take your career to the next level? Marriott Hotels is seeking a talented Front Desk Agent- Overnight to join our team!We're not just a hotel chain - we're a global community of passionate individuals who are dedicated to delivering exceptional guest experiences. As a Front Desk Agent- Overnight, you'll be...