EMR Go Live Support

4 weeks ago


Nashville, United States Insight Global Healthcare Full time
Job DescriptionJob Description

Must Haves:
-EMR implementation elbow support experience
-Strong communication skills
-Proven reliability
-Professionalism with clinicians

Plusses:
-Meditech Expanse knowledge 
-EMR Implementation experience in a clinical specialty: Nursing, Ancillary, Surgical Services, Emergency Department

Job Description:
The Meditech Expanse go live support team member will be supporting the clinical staff at the hospital during go live from February 13th- March 10th. They will be the subject matter expert within Meditech Expanse and will be troubleshooting any issues that the clinicians are experiencing on the floor. This requires a deep knowledge base of the EMR and strong communication skills. During go live, they will need to be responsive to the clinical staff in a fast paced environment. There will be daily shift meetings and huddles where they will collaborate with their team. They will just be providing the elbow support, the training staff will have educted the clinicians prior to go live.

They will be brought on in early December (week of 2nd or 9th) to complete their virtual Meditech Expanse training. They will be paid for their training time that week. It is expected to be 10 hrs of time in their clinical specialty they are assigned to. They will then have to pass a teach back to their supervisor known as the competency exam. This is expected to take 1.5-2 hours. If they cannot pass the competency exam within Meditech Expanse, they WILL NOT be allowed to move forward for go-live.

They will have to travel to the site prior to go live (Northern Virginia). The client will be providing them with a laptop and a corporate travel card. All travel will be expensed, in addition to hotels and a daily food per dium on days they are working. The shift time for go live is 7PM-7AM with required every other weekend. A minimum of 4 weekend shifts/month. They will self schedule and can work as many shifts as they would like, however they will be required to schedule off days so they can rest. There may possibly be day shift opportunities as well if needed. They will be paid straight time across the board, even if it is over 40 hrs/week due to the nature of the project.



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