Senior Teller
3 days ago
Three years banking experience
Extensive experience opening accounts (consumer and business)
Comprehensive understanding of banking regulations such as BSA and Information Security
MS Suite proficiency
Recommends banking products and services to customers
Sells in house and generates new business through business development
Open and maintain consumer and business checking, savings, CDs, IRAs, and Trust & Estate Accounts
Perform Treasury Services, i.e., RDC (Check Scanner), Armored, and Courier Service
Maintains thorough knowledge of bank products and services
Maintains required documentation
Maintains balance record and process teller transactions
Compliance with all applicable laws and regulations
Data and report generation
Expert customer service
Retain at risk customers
10 hours CRA volunteer hours per year
• Possess a minimum of 3 years of experience working as a teller or in a similar role.
• Have a clear understanding and working knowledge of buying processes.
• Exhibit proficiency in handling cash activities and cash handling procedures.
• Possess knowledge of banking and finance law.
• Have experience in opening new accounts and trust operations.
• Display strong business development skills with the ability to identify and cultivate new opportunities.
• Exhibit excellent customer service skills to ensure a positive shopping experience for customers.
• Demonstrate strong communication and interpersonal skills to effectively interact with customers and team members.
• Display good organizational skills and the ability to multitask.
• Be capable of working independently as well as within a team.
• Possess problem-solving skills to effectively handle customer issues and complaints.
• Have a strong sense of responsibility and reliability.
• Be able to adapt to a fast-paced working environment.
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