Customer Service Representative
2 days ago
**Position will be on-site**
Job Description:
- Handling phone calls in a blended (inbound and outbound) call center environment with healthcare entity customers to assist on self-pay balances, secure payments, update insurance information, explain charges, and handle disputes.
- Conduct reminder call campaigns collecting open healthcare balances
- Responsible for understanding client operations, such as, patient payment options, offering and reviewing eligibility, providing instructions and locations for mail in or on site payments, etc.
Shift:
Monday - Friday 8a-5p with a 1/2 hour lunch and breaks throughout the day
Additional Skills & Qualifications:
Knowledge, Skills and Abilities:
• Comfortable with Microsoft Office 365 (Word, Excel, and Outlook)
• Be able to learn multiple separate client computer systems quickly and manipulate them efficiently.
• Oral and written English language skills with a strong emphasis on articulate communication.
• Be comfortable talking to others over the phone for extended time periods.
• Be highly self motivated and also able to work in an environment that promotes positive customer service practices.
Education and Experience:
• Minimum of 1 year experience in a call center environment with an emphasis on outbound contact.
• 1 year experience in a physician billing / health insurance / hospital billing office capacity and knowledge of medical insurance terminology
• Applicant must possess a high school diploma or GED
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
-
Customer Service Representative
1 week ago
Enola, Pennsylvania, United States Members 1st Federal Credit Union Full timeAbout the RoleWe are seeking a talented Customer Service Representative to join our team at Members 1st Federal Credit Union.Key ResponsibilitiesProvide exceptional member service through accurate and efficient processing of financial transactions and account information.Assist members with troubleshooting mobile banking issues and contribute to sales goal...
-
Customer Service Representative
4 weeks ago
Enola, Pennsylvania, United States BITNER BROTHERS CONSTRUCTION INC Full timeJob OverviewBITNER BROTHERS CONSTRUCTION INC is seeking a skilled and professional Call Center Representative/Canvasser to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to inbound and place outbound calls to...
-
Customer Service Representative
4 weeks ago
Enola, Pennsylvania, United States Members 1st Federal Credit Union Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Members 1st Federal Credit Union. As a key member of our faM1ly, you will be responsible for providing exceptional service to our members, ensuring their needs are met, and delivering unparalleled experiences.ResponsibilitiesProcess...
-
Customer Service Representative
4 weeks ago
Enola, Pennsylvania, United States Weis Markets Full timeWeis Markets **Job Summary** As a Customer Experience Associate at Weis Markets, you will play a key role in delivering exceptional customer service and creating a positive shopping experience for our customers. Your primary responsibilities will include greeting and assisting customers, answering questions, and resolving concerns in a timely and...
-
Customer Service Representative
4 weeks ago
Enola, Pennsylvania, United States Wawa Full timeCustomer Service Associate at WawaWe are seeking a skilled Customer Service Associate to join our team at Wawa. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for all customers.Key Responsibilities:Provide prompt and courteous service to all customers,...
-
Customer Service Representative
3 weeks ago
Enola, Pennsylvania, United States Wawa Full timeCustomer Service Associate Role at WawaAs a Customer Service Associate at Wawa, you will be responsible for providing an exceptional shopping experience for all customers. Your key responsibilities will include:Greeting and Serving CustomersResponding to Customer Requests and ComplaintsOperating the Cash Register and Handling PaymentsStocking Food and...
-
Customer Service Representative
3 weeks ago
Enola, Pennsylvania, United States Weis Markets Full timeCustomer Experience AttendantWeis Markets is seeking a Customer Experience Attendant to provide exceptional customer service and support in our retail environment.Key Responsibilities:Smile and greet customers, answer customer questions and help resolve customer concerns promptly.Operate front-end scanning equipment and cash register with accuracy.Maintain...
-
Customer Service Associate
4 weeks ago
Enola, Pennsylvania, United States Family Dollar Full timeJob Title: Customer Service RepresentativeFamily Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.Job SummaryAs a Family Dollar Customer Service Representative, you will be responsible for providing exceptional service to our customers. Your key priorities will include...
-
Customer Service Associate
2 weeks ago
Enola, Pennsylvania, United States Family Dollar Full timeCustomer Service Representative Role:As a valued member of the Family Dollar team, you will provide exceptional service to our customers, ensuring a positive shopping experience. Key responsibilities include:Assisting customers with merchandise selectionCompleting cash register transactionsAnswering questions regarding store operations and merchandiseWe are...
-
Sales Associate
3 weeks ago
Enola, Pennsylvania, United States Weis Markets Full timeWeis Markets is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, operating the scanning equipment and cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent customer service by...
-
Customer Service Rep
3 months ago
Enola, United States Members 1st Federal Credit Union Full timeOverview: When you join the Members 1st team, you become part of something much bigger than a credit union. You become part of our faM1ly, a tight-knit bunch with big dreams and even bigger values. It is an exciting time for us as we continue to grow, and we hope that you will choose to grow along with us. Wanting the absolute best for our associates means...
-
Customer Experience Representative
4 weeks ago
Enola, Pennsylvania, United States Weis Markets Full timeCustomer Experience AttendantWeis Markets is seeking a skilled and friendly Customer Experience Attendant to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.Key...
-
Field Service Representative
3 weeks ago
Enola, Arkansas, United States DISH Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Field Technician to join our team at DISH. As a Field Technician, you will be responsible for delivering exceptional customer experiences by installing and maintaining our cutting-edge smart home solutions.Key ResponsibilitiesInstall and configure DISH smart home systems in customers'...
-
PT Service Associate
3 weeks ago
Enola, Pennsylvania, United States The GIANT Full timeJob SummaryThe PT Service Associate will provide exceptional customer service and support to our customers and team members. This role is responsible for bagging items at checkout, restocking returns, retrieving carts from the parking lot, vacuuming the front-end, restocking coolers, and collecting trash.Key ResponsibilitiesProvide excellent customer service...
-
Field Service Technician
4 weeks ago
Enola, Arkansas, United States DISH Full timeAbout DISHDISH is a leading provider of connectivity solutions, with a rich history of innovation spanning over 40 years. Our mission is to simplify lives and empower customers with cutting-edge technology.Job SummaryWe are seeking a highly skilled Field Technician to join our team. As a Field Technician, you will be responsible for delivering exceptional...
-
Customer Experience Associate
5 months ago
Enola, United States Weis Markets Full timeLooking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 4525 Valley Road Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the...
-
Controlled Environment Sales Representative
2 months ago
Enola, United States MEDICAL TECHNOLOGY ASSOCIATES LLC Full timeJob DescriptionJob DescriptionPosition SummaryThe CE (Controlled Environment) Sales Representative will generate revenue for the Controlled Environment division. The Sales Rep will communicate with customers within their territory on a regular basis to develop rapport and better understand their needs. They will create and maintain a sales plan for their...
-
Controlled Environment Sales Representative
2 weeks ago
Enola, United States MEDICAL TECHNOLOGY ASSOCIATES LLC Full timeJob DescriptionJob DescriptionPosition SummaryThe CE (Controlled Environment) Sales Representative will generate revenue for the Controlled Environment division. The Sales Rep will communicate with customers within their territory on a regular basis to develop rapport and better understand their needs. They will create and maintain a sales plan for their...
-
Lead Coffee Barista
3 weeks ago
Enola, Pennsylvania, United States The GIANT Full timeCustomer Service and Quality Assurance SpecialistAt The GIANT Company, we're passionate about building strong families and healthy communities. As a Customer Service and Quality Assurance Specialist, you'll play a key role in enhancing the customer experience and ensuring the highest quality products and services. Key Responsibilities:Welcome and connect...
-
HVAC Service Technician
4 weeks ago
Enola, Pennsylvania, United States Murphys Family Staffing Full timeJob Title: HVAC Service TechnicianWe are seeking a skilled and experienced HVAC Technician to join our team at Murphys Family Staffing.Job SummaryThe ideal candidate will be responsible for the installation, maintenance, and repair of heating, ventilation, and air conditioning systems in residential and commercial properties.Key ResponsibilitiesDiagnose and...