Customer Service Representative
3 hours ago
We are seeking a dedicated Customer Service Representative to join our team in Syracuse, New York, United States. As a Customer Service Representative, you will be working on a contract basis, offering essential support to providers via phone and email, documenting errors for enhancement, and ensuring the detail-oriented representation of our team.
Responsibilities:
• Efficiently manage calls and emails from providers, offering support from basic to complex bill review inquiries.
• Document any errors identified during bill review to track, trend, and improve team error rate.
• Represent the team in all interactions with a detail-oriented approach, ensuring compliance with best practice standards.
• Understand and explain provider contracted rates, carve-outs, and special LOAs applied to medical bills.
• Use the bill review application proficiently to provide accurate information to callers.
• Effectively manage phone calls for timely resolution and reduced provider hold times.
• Understand and answer questions on processed medical bills, including regular and facility bill types.
• Follow safety rules and regulations during work hours in line with the Injury and Illness Prevention Program.
• Undertake additional duties as required.
• At least 1 year of experience in a similar role• Proficient in answering inbound calls in a detail-oriented manner
• Prior experience in a call center customer service environment
• Excellent customer service skills with the ability to resolve complaints and issues
• Demonstrated ability in data entry with attention to detail and accuracy
• Skilled in managing email correspondence and responding to customer inquiries promptly
• Experience in handling both inbound and outbound calls efficiently
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Customer Service Representative
1 week ago
Syracuse, New York, United States Kelly Services, Inc. Full timeKelly Services, Inc. offers a rewarding opportunity as a Customer Service Representative. As part of our team, you will be responsible for handling various transactions and ensuring the proper execution of intercompany orders and customer orders.We are looking for an individual who can develop and maintain strong relationships with customers. This includes...
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Customer Service Representative
1 week ago
Syracuse, New York, United States Russell Tobin Full timeJob Title: Customer Service RepresentativeOur client, a prominent firm based in the New York area, is currently seeking a skilled Customer Service Representative to join their team.Salary Range:$17-19/hourJob DescriptionThe ideal candidate will have excellent communication skills and be able to work effectively with customers, both individually and as part...
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Customer Service Representative
1 month ago
Syracuse, United States CPS Recruitment Full timeJob DescriptionJob DescriptionCustomer Service RepresentativePay: $18-$20 per hour | Schedule: Monday - Friday, 8 AM - 4:30 PM Join a well respected team as a Customer Service Representative, where you’ll be the key link between clients and the production team, ensuring smooth communication and superior service. Your role involves providing timely updates...
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Customer Service Representative
2 months ago
Syracuse, United States U-Haul Full timeCompensation Range: $14.20 to $15.62 Hourly Location: 740 Erie Blvd E, Syracuse, New York 13210 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to...
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Customer Service Representative
1 week ago
Syracuse, United States U-Haul Full timeCompensation Range: $14.20 to $15.62 Hourly Location: 1001 Canal St, Syracuse, New York 13210 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to...
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Customer Service Representative
3 weeks ago
Syracuse, New York, United States Russell Tobin Full timeJob SummaryAs a Customer Service Representative for Russell Tobin, you will be responsible for managing large volumes of incoming calls, generating sales leads, and identifying customer needs to achieve satisfaction.Key Responsibilities:Manage incoming calls and generate sales leadsIdentify and assess customer needs to achieve satisfactionBuild sustainable...
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Customer Service Representative
3 weeks ago
Syracuse, New York, United States Circle K Full timeJob Summary:We are seeking a skilled Customer Service Representative to join our retail team. As a key member of our store staff, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment. If you have a passion for working with customers and a strong work ethic, we...
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Customer Service Representative
4 weeks ago
Syracuse, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a permanent employment opportunity for a Customer Service Representative in Syracuse, New York, United States. In this role, you will be a crucial member of our team, providing top-notch customer service in a call center environment. Your duties will include answering inbound calls, data entry, and corresponding...
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Customer Service Representative
2 months ago
Syracuse, United States Randstad North America, Inc. Full timeRandstad in partnership with a highly respected property & casualty insurance company are actively seeking an Associate Adjuster to join their Auto team in Syracuse, NY starting in on a temp to hire basis. The opportunity is with an industry leading Customer Service Representative, Customer Service, Representative, Processing, Retail, Staffing
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Customer Service Representative
7 days ago
Syracuse, New York, United States Knitwell Group Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Lane Bryant. Located in Syracuse, NY, this role offers an estimated annual salary of $30,000 - $40,000.Job ResponsibilitiesCreate a warm and welcoming store environment by engaging with customers and providing exceptional service.Utilize fashion knowledge and product...
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Customer Service Representative
1 week ago
Syracuse, Utah, United States Sam's Club Full timeAbout the JobWe are looking for a skilled Customer Service Representative to join our team at Sam's Club. In this role, you will be responsible for providing top-notch customer service and ensuring that every member has an excellent shopping experience.The estimated salary for this position is around $21.50 per hour, which includes a base pay plus additional...
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Customer Service Representative
6 months ago
Syracuse, United States Freeman Holdings Group Full timeOur motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team. Is the customer #1 with...
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Customer Service Representative
2 weeks ago
Syracuse, United States Weitsman Recycling Full timeAbout the Organization Weitsman Recycling - Upstate Shredding is a leading player in the recycling and waste management industry, dedicated to environmental sustainability and efficient resource recovery. As a division of Weitsman Recycling, a recognized leader in the scrap metal recycling sector, Upstate Shredding specializes in the processing of ferrous...
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Customer Service Representative
4 days ago
Syracuse, New York, United States Butler Aerospace and Defense Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Butler Aerospace and Defense. In this role, you will be responsible for providing exceptional customer service through various communication channels.About the JobEstimated Salary: $15-$18 per hour (based on location and experience)ResponsibilitiesThe successful...
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Customer Service Representative
4 months ago
Syracuse, United States Pathfinder Bank Full timeJob Type Full-time Description Are you passionate about making a positive impact in your local community? Do you thrive in a dynamic, collaborative, and engaging work environment? If so, we have the perfect opportunity for you at Pathfinder Bank! About Us: At Pathfinder Bank, we take pride in being more than just a financial institution - we are a...
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Telecommute Customer Service Representative
1 week ago
Syracuse, New York, United States Mom Jobs List Full timeAs a telecommute customer service representative with Mom Jobs List, you will have the opportunity to work with a dynamic team in a marketing/customer service capacity. This is a US-based company that offers a state-of-the-art technology platform allowing you to work from home.We are seeking enthusiastic and upbeat individuals with excellent people skills...
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Customer Service Representative
1 week ago
East Syracuse, New York, United States Service Experts Full timeAbout Service ExpertsWe are a leading provider of HVAC services, dedicated to delivering exceptional customer experiences. Our team is comprised of the best in the industry, and we're looking for talented individuals to join us.
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Customer Service Representative
4 weeks ago
East Syracuse, United States Ajilon Full timeAjilon - JobID: 28D30B7F-87A3-48BD-85EE-4B5118517E15 [Customer Service Representative] As a Customer Service Rep at Ajilon, you'll: Address member inquiries, questions and concerns in all areas including products, tracking numbers, updating customer profiles, etc; Verify customer billing information and shipping address; Function efficiently and productively...
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Customer Service Representative
2 months ago
Syracuse, United States National Safety Council Full timeSave lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. We are currently looking for a...
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Customer Service Representative
3 months ago
Syracuse, United States Anoplate Full timeJob Type Full-time Description The Customer Service Representative 1 is primarily responsible for delivering superior customer service to Anoplate's clients by providing accurate and timely information around their orders. Responsibilities include initiating and responding to customer concerns regarding order status, creating and maintaining records of...