OPERATIONS EXPERIENCE AMBASSADOR

2 days ago

Wayne, United States Flik Hospitality Group Full time
Job DescriptionJob Description Flik Hospitality Group

Salary: $25 - $27 / Hour

Other Forms of Compensation:  

What makes FLIK click


What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
 

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

 

 

Job Summary

The Operations Experience Ambassador is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members. The Operations Experience Ambassador will support our customers and clients. They will assist either at the service desk directly or in conference/meeting rooms. They will have a level of expertise to assist all visitors quickly and can readily jump in to assist meetings when needed.


Job Responsibilities:
* Provide personalized and exceptional internal and external customer support with an emphasis on elevated hospitality per local Workplace standards.
* Assist with any workplace position while showcasing a willingness to help wherever needed.
* Intermediate knowledge of A/V technology and comfortable with supporting A/V needs.
* Greet employees and visitors, welcome clients with a smile and maintain eye contact through the entire interaction.
* Provides on-site welcome and assistance throughout scheduled shift for all in-house clients.
* Ensure all common areas, including meeting rooms, focus rooms and café, are clean, tidy and well-organized.
* Restock and organize café supplies, including snacks, coffee, tea, dishware, etc.
* Maintain coffee machines, ensuring they are clean and in working order.
* Track inventory and place orders to ensure sufficient stock levels.
* Set up and break down meeting and event spaces, including arranging furniture.
* Assist with catering orders and ensure food and beverages are appropriate setup and cleared.
* Serve as backup for the Welcome Host by greeting visitors and managing inquiries professionally.
* Work with Workplace Team to assist any VIP guests seeking office/meeting room technology support.
* Responsible for daily walkthrough of office space and conference rooms to ensure all technology is put away neatly or readily available for any upcoming meetings including client and VIP.
* Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest.
* Respond to inquiries and anticipates customer/client needs.
* Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications.
* Maintain a strong awareness of business activity and communicate all updates with your team members.
* Cross train and support Welcome desk functions
* Communicate and interact effectively with all other departments.
* Conduct opening and closing walkthroughs when business requires.
* Contribute to the preparation of daily, weekly, and monthly reports.
* Carry out instructions for security, fire, health and safety and maintain records.
* Other duties as assigned.


Long Description

Key Competencies:
* A genuine sense of hospitality, with a commitment to delivering the Rapport standards in all aspects of the Operations Experience Ambassador
* The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment.
* Excellent listening and oral communication skills.
* Intermediate computer skills and knowledge of office technology / equipment.
* Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details.
* Discreet, ethical and committed to maintaining a high degree of confidentiality.
* A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain.
* Can think quickly on their feet and complete all tasks, when prompted by the client or guest, in a timely manner.
* An aptitude for acquiring skills in technical repairs and an eagerness to learn about new products and devices.
* Ability to lift and move supplies (up to 50 lbs) as needed.
* Creative thinker, able to work in tandem with the client on new ideas, projects, etc.
* At least 2 years of work in a professional environment providing customer support and administrative assistance.

Apply to Flik today

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis. 

Flik maintains a drug-free workplace.

Associates at Flik Hospitality are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID: 1382192

Flik Hospitality Group 

HILARIA KWAKUMEY 

[[req_classification]] 



  • Customer Experience Ambassador

    3 weeks ago

    Wayne, Pennsylvania, United States Nothing Bundt Cakes Full time

    Nothing Bundt Cakes seeks a Customer Experience Ambassador to provide exceptional service to our guests. Main Responsibilities:  • Promptly greet walk-in and phone guests with genuine warmth and helpful enthusiasm to determine their interests and needs.  • Follow our Sweet Steps of Service to create a superior guest experience, ensuring every...

  • Customer Experience Ambassador

    2 weeks ago

    Wayne, Michigan, United States Wingstop Full time

    **About Wingstop**: A fast-growing chain of restaurants dedicated to serving high-quality wings and other savory dishes. We're looking for a talented individual to join our team as a Customer Experience Ambassador.The estimated salary for this position is around $25,000-$35,000 per year, depending on experience.**Job Description:** As a Customer Experience...

  • Dining Experience Ambassador

    2 days ago

    Wayne, Pennsylvania, United States Fleming's Prime Steakhouse Full time

    Dream of working in a luxurious steakhouse setting? Look no further than Fleming's Prime Steakhouse, where we are seeking a Dining Experience Ambassador to join our front-of-house team!In this exciting role, you will be responsible for creating memorable experiences for our guests through exceptional service, attention to detail, and a genuine passion for...

  • GUEST EXPERIENCE AMBASSADOR

    2 days ago

    Wayne, United States Flik Hospitality Group Full time

    Job DescriptionJob Description Flik Hospitality Group Salary: $23 - $25 / HourOther Forms of Compensation:  What makes FLIK clickWhat makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people...

  • Home Health Care Professional

    2 days ago

    Wayne, New Jersey, United States Ambassador Resources Full time

    About the Role:Ambassador Resources is seeking a seasoned Physical Therapist to join our team as a Physical Therapist - Geriatric. In this critical role, you will be responsible for evaluating and treating patients in their home environment, developing personalized therapy programs, and implementing evidence-based interventions to improve functional...

  • Geriatric Therapy Specialist

    2 days ago

    Wayne, New Jersey, United States Ambassador Resources Full time

    Job Overview:Ambassador Resources seeks a highly skilled Geriatric Therapy Specialist to join our team. In this role, you will have the opportunity to provide outpatient PT rehabilitation services in an in-home setting for older adults. With a focus on functional restoration and independence, you will evaluate and treat patients in their home environment,...

  • Customer Experience Ambassador

    2 weeks ago

    Fort Wayne, Indiana, United States Rally House Full time

    Join our team at Rally House, a retailer dedicated to local pride and enthusiasm. As a Customer Experience Ambassador, you will play a pivotal role in fostering a positive atmosphere where guests feel welcome and valued.Key ResponsibilitiesFoster an inviting environment that encourages guest engagementBuild meaningful relationships with guests through active...

  • Physiotherapist Specialist for In-Home Care

    2 weeks ago

    Wayne, New Jersey, United States Ambassador Resources Full time

    Job DescriptionWe are seeking a highly skilled Physiotherapist Specialist to join our team at Ambassador Resources. As a Physiotherapist, you will be responsible for providing outpatient PT rehabilitation services in an in-home setting for the older adult population.About the RoleThis is a challenging and rewarding opportunity to make a real difference in...

  • Customer Experience Ambassador

    2 weeks ago

    Fort Wayne, Indiana, United States Tillys Full time

    Tillys seeks motivated individuals to join our team as Customer Experience Ambassadors. As a key member of our sales-focused environment, you will be responsible for delivering exceptional customer experiences and making friends with perfect strangers.About TillysTillys is a leading retailer of action sports and fashion apparel. Our Glenbrook Square location...

  • Customer Experience Ambassador

    2 weeks ago

    Fort Wayne, Indiana, United States Wings Etc. Full time

    Job SummaryWe are seeking a skilled Customer Experience Ambassador to join our team at Wings Etc. as a Guest Services Representative.About the RoleIn this role, you will be responsible for ensuring that our guests have a positive and memorable experience by providing them with information and assistance in various ways. This includes being proactive in...

  • Restaurant Ambassador

    3 weeks ago

    Wayne, New Jersey, United States Red Lobster Full time

    Job Title: Restaurant AmbassadorWe are seeking a skilled Restaurant Ambassador to join our team at Red Lobster. As a key member of our front-of-house team, you will be responsible for creating a warm and inviting atmosphere for our guests.Responsibilities:Welcome every guest with a smile and ensure they feel valued and respected.Manage reservations and...

  • Customer Service Ambassador

    4 days ago

    Wayne, New Jersey, United States Wayne Full time

    Job OverviewAt District Taco, we are committed to providing exceptional customer experiences. As a Customer Service Ambassador, you will play a vital role in ensuring our guests have an unforgettable experience.

  • Student Life Ambassador

    2 weeks ago

    Fort Wayne, Indiana, United States Ivy Tech Community College Full time

    About the JobWe are seeking a highly motivated and detail-oriented individual to fill the role of Student Life Ambassador at Ivy Tech Community College. This position is perfect for students looking to gain valuable experience in event planning, marketing, and community engagement.Job SummaryThe Student Life Ambassador will serve as the primary point of...

  • Front Desk Ambassador for a Thriving Hotel

    2 weeks ago

    Wayne, New Jersey, United States Buffalo Lodging Associates, LLC Full time

    Buffalo Lodging Associates, LLC is seeking a highly skilled and customer-focused Front Desk Ambassador to join their team at the Residence Inn Wayne. As the face of the hotel, this individual will provide exceptional service to all guests, ensuring a memorable and enjoyable experience.

  • Sales Floor Ambassador

    2 weeks ago

    Fort Wayne, Indiana, United States Burlington Stores Full time

    At Burlington Stores, Inc., we're looking for a dynamic Sales Floor Ambassador to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a neat and organized sales floor, and supporting the management team with day-to-day store operations.Responsibilities:Greet and assist...

  • Membership Services Ambassador

    2 weeks ago

    Fort Wayne, Indiana, United States YMCA of Greater Fort Wayne Full time

    We are seeking a highly skilled Membership Services Representative to join our team at the Jackson R. Lehman Family YMCA. As a key ambassador of our organization, you will be responsible for delivering exceptional member experiences that exceed expectations.About the RoleThis part-time opportunity requires a dynamic and customer-focused individual who can...

  • Facilities Ambassador

    2 weeks ago

    Fort Wayne, Indiana, United States ABM Industries Full time

    Job SummaryWelcome to our team as a Facilities Ambassador, where you will be the first point of contact for our visitors and provide exceptional customer service. This role is perfect for individuals who are eager to start or return to their career, with no prior experience required.About UsWe are ABM Industries, a leading provider of integrated facilities...

  • Retirement Services Ambassador

    2 days ago

    Fort Wayne, Indiana, United States Lincoln National Corporation Full time

    We are seeking a talented and enthusiastic individual to join our team as a Retirement Services Ambassador in our Retirement Plan Services business. This role is located in Fort Wayne, IN and offers the opportunity to work from home after completing an 8-week training period.About the RoleThis is an exciting opportunity for a motivated and results-driven...

  • Customer Experience Ambassador

    2 days ago

    Fort Wayne, Indiana, United States Pyramid Global Hospitality Full time

    About the JobWe are seeking a highly motivated Front Desk Agent to join our team at The Bradley. As a Front Desk Agent, you will be the first point of contact for our guests and play a critical role in creating a positive experience for them.Key ResponsibilitiesGreet and welcome guests upon arrival, creating a positive first impression.Handle check-ins and...

  • Physical Therapist

    4 months ago

    Wayne, United States Ambassador Resources Full time

    Physical Therapist Passaic County, NJ Engage your Entrepreneurial Spirit by joining a growing In-Home Therapy Services practice! Where you will have the opportunity to be a clinical architect by helping build the healthcare reality of tomorrow. We Are Different!! We provide Outpatient / In Home Physical Therapy Services Position Summary: This position is...