Global Forwarding Coordinator

2 weeks ago


Long Beach, United States Robert Half Full time
Job DescriptionJob Description

We are offering a long term contract employment opportunity for a Global Forwarding Coordinator. In this role, you will be a part of our team, where you will be primarily involved in international shipping processes, from handling purchase orders to ensuring the delivery of cargo at the ultimate destination.


Responsibilities

• Respond to inquiries and resolve issues related to international shipping, demonstrating problem resolution skills.

• Provide backup support for delivery and turnovers.

• Conduct audits of load, ensuring adherence to standard operation procedures.

• Generate and maintain up-to-date customer records, reports, and shipment documentation.

• Assist global forwarding personnel with reporting and documentation collection, ensuring data integrity.

• Provide tracking and tracing services for customer shipments.

• Demonstrate proficiency in Spanish and English language for written and verbal communication.

• Use Microsoft Office Suites to manage and process work effectively.

• Adhere to government agency regulations and company standards.

• Support a diverse and inclusive work environment, promoting creativity and innovation.

• Proficiency in Customer Service, demonstrating excellent interpersonal skills
• Ability to handle Documentation and Reporting tasks efficiently
• Familiarity with 'About Time' and Auditing processes
• Knowledge of Shipping Functions and Collection Processes
• Fluency in English and Spanish languages
• Understanding of Regulation and Purchase Orders in a global context
• Proficiency in Microsoft Office Suites and Backup Technologies
• Ability to follow Standard Operation Procedures
• Creativity and Innovation skills to improve work processes
• Problem Resolution skills to handle unexpected challenges
• Excellent Phone Etiquette and Written Communication abilities
• Experience with Third Party collaborations and maintaining Data Integrity
• Knowledge of Cargo handling and promoting Business Growth
• Ability to Ensure Adherence to company policies and procedures
• Knowledge of Discrimination Laws to maintain a fair and inclusive workplace environment
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