Customer Service Representative

3 weeks ago


Wixom, United States TEKsystems Full time
Job DescriptionJob Description

Company Information: Luxury Building Products

Work Environment: Onsite/Hybrid Remote

Location: Wixom, MI (Wixom is Less than 20 miles from Livonia, MI)

Hours: 8AM - 5PM

Remote Hybrid schedule. You will go in 3 days a week (Monday, Tuesday, Thursday in

office) WFH2 days a week - Wednesday and Friday. 8-5pm. Non negotiable for work from home days.

1 hour lunch. 2-15 minute paid breaks.

Job Overview:

• You will assist with multiple projects, working with customers (mainly Home Depot & Lowes) -

 

Example: If Home Depot sends a request to the team stating

they are expecting 50 items that need to be updated (let's say the size), this

team is expected to update the order.

• In this role, Contractor will also take inbound

phone calls from homeowners ("do it yourselfers") that customers

(Home Depot or Lowes) may not be able to assist.

• Data Management and working within the company

portal will be a large portion of this role

• Regular communication with team/supervisor, as well

as daily communication with other departments

• They will to communicate back with customer often:

Inbound and Outbound.

 

Additional Skills & Qualifications:

NICE TO HAVES:

- SAP experience.

- Any experience with Menards, ACE Hardware, Lowes,

Home Depot or a Construction company as these are the types of companies you will be working with)

 

SOFT SKILLS:

-Good typing skills

-Great communication both written and verbal

-Problem solving skills

-Basic math skills because they will deal with returns, credits, measurements, and freight

-Strong multi-tasking

-Very reliable (no attendance issues)

-Professionalism

 Apply Today for More Information

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



  • Wixom, United States General RV Full time

    Communicate with customers via phone and email - averaging 80-100 outbound calls per day. Data entry of responses from customers into CRM system. Escalate customer service feedback to management when necessary. Collaborate with peers, departments, an Customer Service Representative, Customer Service, Representative, Retail, Automotive


  • Wixom, Michigan, United States Onset Marketing LLC Full time

    Job OverviewWe are seeking a highly motivated and organized Customer Service Representative to join our team at Onset Marketing LLC. As a Customer Service Representative, you will be responsible for conducting customer satisfaction surveys and scheduling follow-up meetings with our clients.Key Responsibilities:Conduct customer satisfaction surveys via...


  • Wixom, United States Etna Shared Services Full time

    Are you passionate about providing exceptional service to our loyal customers? Do you thrive in the HVAC industry and creating memorable experiences? We have an amazing opportunity for you! We are currently seeking a Customer Service Representative for our HVAC line of business! As a Customer Service Representative, you will be the voice of our brand, the...


  • Wixom, Michigan, United States State Farm Insurance Full time

    Job SummaryAs a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service and support. Your key responsibilities will include assisting customers with inquiries, complaints, and policy changes, as well as providing accurate and timely information regarding insurance products and services.Key...


  • Wixom, Michigan, United States Diversified Construction Incorporat Full time

    Job DescriptionWe are seeking a Customer Service and Soft Sales Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests and orders, troubleshoot complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is...


  • Wixom, Michigan, United States Diversified Construction Incorporat Full time

    Job DescriptionAt Diversified Construction Incorporat, we are seeking a highly skilled Customer Service and Soft Sales Representative to join our team. As a key member of our organization, you will play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Communicate with customers to identify their needs and...


  • Wixom, Michigan, United States Weed Man Lawn Care Wixom Full time

    Job DescriptionWeed Man Lawn Care Wixom is seeking a highly motivated and energetic individual to join our team as a Customer Outreach Representative. As a key member of our sales team, you will be responsible for building relationships with customers, promoting our services, and driving sales growth.Key Responsibilities:Develop and implement sales...


  • Wixom, United States Boyne Resorts Full time

    Works with a CRM program to manage all customers needs. Daily phone communication with external and internal guests. Post missing points to customer accounts. Facilitate membership enrollments. Member account maintenance. Manages and creates gift ca Customer Service Representative, Customer Service, Rewards, Representative, Retail


  • Wixom, Michigan, United States ETNA Supply Full time

    Job Title: Plumbing Wholesale Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Plumbing Wholesale Customer Service Representative to join our team at ETNA Supply. As a key member of our customer service team, you will be responsible for providing exceptional service to our valued customers, creating quotes, and processing...


  • Wixom, Michigan, United States Chris Schuler - State Farm Agent Full time

    Job OverviewAre you a customer-focused individual with excellent communication skills? Do you enjoy working in a fast-paced environment and providing top-notch service to clients? If so, we may have the perfect opportunity for you as a Customer Service Representative with Chris Schuler - State Farm Agent.Key ResponsibilitiesEstablish and Maintain Customer...


  • Wixom, Michigan, United States Boyne Resorts Full time

    Customer Service RepresentativeAt Boyne Resorts, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.Key Responsibilities:Manage customer relationships through daily...


  • Wixom, Michigan, United States Boyne Resorts Full time

    Customer Service RepresentativeAt Boyne Resorts, we're committed to delivering exceptional guest experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service.Key Responsibilities:Manage customer relationships through daily phone communication and CRM software.Facilitate membership...


  • Wixom, Michigan, United States Boyne Resorts Full time

    Customer Service RepresentativeAt Boyne Resorts, we're committed to delivering exceptional guest experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service.Key Responsibilities:Manage customer relationships through daily phone communication and CRM software.Facilitate membership...


  • Wixom, Michigan, United States General RV Centers Full time

    About General RV CentersGeneral RV Centers is a leading provider of recreational vehicles, with a strong presence nationwide. Our company values family and teamwork, and we're committed to delivering exceptional customer experiences.Job SummaryWe're seeking an experienced Administrative Coordinator to join our Internet Sales team. As a key member of our...


  • Wixom, Michigan, United States Boyne Resorts Full time

    E-commerce Customer Service RoleWe are seeking a highly skilled E-commerce Customer Service Agent to join our team at Boyne Resorts. As a key member of our customer service team, you will be responsible for ensuring high levels of customer satisfaction and providing a five-star experience to every guest.Key Responsibilities:Efficiently handle customer...


  • Wixom, Michigan, United States Boyne Resorts Full time

    E-commerce Customer Service RoleAt Boyne Resorts, we're committed to delivering exceptional customer experiences across our online store. As an E-commerce Customer Service Agent, you'll play a vital part in ensuring our guests receive a five-star experience. Your primary responsibility will be to efficiently handle customer inquiries and issues related to...


  • Wixom, Michigan, United States My Place Hotels Full time

    Job OverviewMy Place Hotel-Wixom is seeking a motivated and customer-focused individual to join our Guest Services team as a Guest Service Representative. This role involves providing exceptional service to guests, ensuring their stay is comfortable and enjoyable.Key ResponsibilitiesManage guest reservations, check-ins, and check-outs efficiently and...


  • Wixom, Michigan, United States Weed Man Lawn Care Wixom Full time

    Job DescriptionJob DescriptionWe are seeking a highly motivated and energetic individual to join our team as a Customer Outreach Representative.As a key member of our sales team, you will be responsible for building relationships with customers, promoting our services, and driving sales growth.Key Responsibilities:* Develop and execute sales strategies to...


  • Wixom, Michigan, United States My Place Hotels Full time

    My Place Hotel-Wixom is a dynamic and customer-focused environment that offers a unique opportunity for motivated individuals to grow and develop their skills. As a Guest Services Representative, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-ins and check-outs, and providing personalized support throughout...


  • Wixom, Michigan, United States My Place Hotels Full time

    My Place Hotel-Wixom is seeking a motivated Guest Services Representative/Night Auditor to join our team. This role offers a fun working environment with advancement opportunities. Responsibilities include: * Reservations, check-ins, and check-outs * Providing exceptional customer service with a positive and friendly attitude * Informing guests about hotel...