Customer Service Liaison

4 weeks ago


Wixom, Michigan, United States Boyne Resorts Full time
Customer Service Representative

At Boyne Resorts, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Manage customer relationships through daily phone communication and CRM software
  • Facilitate membership enrollments and maintain accurate customer accounts
  • Post missing points to customer accounts and manage gift card programs
  • Collaborate with internal teams to resolve customer issues and improve overall guest experience

What We Offer: A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.



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