Bilingual CSR- Mortgage Company

4 weeks ago


Fort Lauderdale, United States AppleOne Full time
Job DescriptionJob DescriptionPOSITION: SERVICING ASSISTANT/CUSTOMER SERVICE REPRESENTATIVE

FULL TIME AT OFFICE POSITION 8:30-6:00 M-Friday
PAY RANGE WILL BE BASED ON EXPERIENCE $50K-$55K
Great Benefits 100% paid (employee only) insurance at 90 days and 401K at 1 year.

Ideal candidates:
MUST BE A COLLEGE GRADUATE w/ AA or BA.
MUST BE BILINGUAL SPANISH/ENGLISH
They must have Customer Service or Admin experience
and if they have a little bit of mortgage or banking that would be excellent. They do not seem to like candidates with too much mortgage background, they rather train them.

100% paid (employee only) insurance at 90 days and 401K at 1 year. If they add children or spouse to insurance plan, company will still cover 80% and employee covers 20% of monthly premiums.

Job Description: SERVICING ASSISTANT/CUSTOMER SERVICE REPRESENTATIVE
• Post Closing Archive in digital folders and Register New Loans
• Annual Escrow Analysis
• Annual Insurance Premium Payment
• Force Placed Insurance Notifications (Prepare and Send to clients)
• Adjustable-Rate Mortgage Notifications (Prepare and send)
• Annual Property Tax Payment
• Payoff Letter Preparations
• Customer Service and interactions at customers requests. Sending all required documents (1098, Mortgage Statements, Balances, Amortization Tables, and other loan docs)
• All mail Review for Insurance Notices, Master Insurances, and further Mortgage Payments (All documentation must be scanned and saved in the client’s folder)
• Full Phone Customer Service
• Assignment and Satisfaction of Mortgage registration in county

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

#1559

Company DescriptionFounder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.

Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.

Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.

Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.Company DescriptionFounder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.\r
\r
Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.\r
\r
Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.\r
\r
Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.
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