Quality Assurance Manager- Lynnwood
1 month ago
Supported Living Services - Quality Assurance Manager-Everett
Salary: $70,000
Schedule: M-F, 8:30AM – 5:00 PM/ On-Call
SUMMARY:
Will oversee the Quality Assurance Team. Ensure all QA’s are completed on a monthly basis. Support Quality Assurance team and Residential team in the field, train staff when needed, and support with Policies and Procedures. Oversee Residential Quality Reports.
Redwood Family Care Network/Sails Washington is an innovative leader in delivering person-centered home and community-based services to individuals with intellectual and developmental disabilities. Our Mission is to provide World Class person-centered services, supports and advocacy for individuals in positive and life-enriching environments. Redwood Family Care Network takes a ZERO tolerance stance on abuse and neglect. Any allegations will be reported to the proper authorities. We are committed to the Health and Safety of the individuals we support. Our employees share a passion for making a positive impact in the lives of others. We are looking for individuals who share our Mission, Vision, and Core Values. All applicants are subject to a background check. Once a conditional offer is made and a background check has been completed, if Redwood Family Care Network is concerned about a conviction that is directly related to the job, we reserve the right to withdraw the offer of employment.
SCHEDULE: Schedule may vary as scheduled by supervisor including some nights and weekends and On-Call.
DUTIES AND RESPONSIBILITIES:
Responsible for performing and delivering curriculum and learning material and overseeing all operations of Washington SAILS training program as reflected by the following duties and responsibilities:
● Create training materials as needed for specific issues (example: prevention of bed bugs). Support in training Residential Operations Team on Quality Assurance.
● Will attend House Manager meetings as needed to communicate quality assurance concerns and ascertain additional training needs.
● Will evaluate training effectiveness by observing and conducting surveys.
● Will attend Provider meetings when training/QA information is part of the agenda.
● Will work with DDA/DOH to ensure compliance with policies and procedures, reviewing new tools as they come out to ensure that our audits are effective.
● Will complete all required applications and documents ensuring compliance with contractual requirements and agreements, support in Audits with each department.
● Completing QA checks in homes as needed. Ensuring team completes monthly QA audits.
● Will schedule QA audits for the team monthly. Ensure that the schedule is being followed.
● Supports in ensuring client paperwork is completed and rotated out. Follow up with the Operations team when paperwork is not getting completed.
● Tracks IRs and reports numbers to Redwood.
● Follows up with Operational Quick Checks and ensures they’re in the Quick Check folder for Redwood.
● Supports AD and Director in audits and quality assurance for ongoing needs
● Ensures that the team conducts training onsite for staff monthly, based on homes in their area.
● Ensures that Quality Assurance training gets completed onsite with staff and House Managers monthly.
● Follow up with House Managers to ensure completion of tasks and training, assign tasks to certain employees to ensure completion of Compliance needs.
● Supports in ensuring that Therap documentation is correct and current. Follow up with Therap trends and training.
● Supports Residential projects as requested and required.
● Monthly on the 15th, reports of Quality Assurance are sent out to the Executive Director for review. On the 20th, sit down with each Director to review QA concerns or needs. (Dates may vary depending on weekends.)
● Will keep up to date with weekly and monthly reports and follow up with each House Manager in person, via phone or email.
● Meets deadlines and weekly job expectations. Will utilize the Weekly Task List and Schedule on a weekly basis.
● Manages the tracking of ROI’s and client documentation.
● Creates a daily checklist and documents assignments as completed.
● Travels to complete audits or training as needed or requested.
● Meet with the team on a daily basis virtually or on the phone.
● Follow up with Behavior tasks with Behavior Manager and Director
● Cover Shifts in emergency situations or as needed
MINIMUM QUALIFICATIONS:
● Must be 21 years of age with a High School Diploma or GED Equivalent
● Must have a fingerprint and criminal clearance prior to starting.
● Peer Coach Instuctor
SKILLS AND KNOWLEDGE:
● Sound decision making and organizational skills
● Ability to present complex information to a diverse community
● Proficiency in MS Office and database software
● Strong interpersonal and communication skills
● Able to work with minimal supervision. Guidance is available as necessary; however, the individual is expected to be able to function autonomously and make individual decisions when appropriate.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and to listen. The employee is frequently required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand, walk, sit, reach with hands and arms, balance, stoop, kneel or crouch. The employee must occasionally lift and or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of the position. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.
Work Remotely
- No
Work Location: One location
Visit our Careers website: https://jobs.dayforcehcm.com/en-US/redwood/CANDIDATEPORTAL
PandoLogic. Keywords: Quality Control / Quality Assurance Manager, Location: Lynnwood, WA - 98037 , PL: 592978688
-
Housekeeping Team Member
3 weeks ago
Lynnwood, Washington, United States Residence Inn Lynnwood Full timeJob Summary:The Residence Inn Lynnwood is seeking a detail-oriented and customer-focused Room Attendant to join our housekeeping team. As a Room Attendant, you will be responsible for ensuring that guest rooms are clean and well-maintained, providing exceptional service to our guests, and working collaboratively with your colleagues to achieve outstanding...
-
Growth and Revenue Manager
10 hours ago
Lynnwood, Washington, United States Signarama Lynnwood Full timeGrowth and Revenue Manager Job SummaryWe are seeking a highly skilled Growth and Revenue Manager to join our team at Signarama Lynnwood. The successful candidate will be responsible for developing and executing strategies to drive revenue growth and expand our customer base.This role requires a strong background in sales and marketing, with a proven track...
-
Dental Assistant
3 weeks ago
Lynnwood, Washington, United States Lynnwood Crossroads Modern Dentistry and Orthodontics Full timeAbout Our PracticeLynnwood Crossroads Modern Dentistry and Orthodontics is dedicated to providing exceptional patient care and a comfortable experience for our patients. We are seeking a highly skilled Dental Assistant to join our team.Compensation Package$50 per hourJob ResponsibilitiesSterilize and disinfect instruments to maintain a clean and safe...
-
Quality Assurance Engineer Intern
14 hours ago
Lynnwood, Washington, United States Crane Aerospace & Electronics Full timeCrane Aerospace & Electronics seeks a motivated and detail-oriented Quality Assurance Engineer Intern to support our quality engineering team in Lynnwood, WA. As a Supplier Quality Engineering Intern, you will have the opportunity to work directly with senior-level quality engineers on problem-solving and process improvements. Your role will involve...
-
Charge Nurse
7 days ago
Lynnwood, United States Providence Swedish Rehabilitation Hospital, Lynnwood Full timeJob Description: DescriptionLifepoint Rehabilitation, a business unit of Lifepoint Health, is building a new rehabilitation hospital in Lynnwood, Washington, Providence Swedish Rehabilitation Hospital, Lynnwood. Expected to open in August 2024, this 40-bed inpatient acute rehabilitation hospital operating jointly with Lifepoint Rehabilitation and Providence...
-
Charge Nurse
6 months ago
Lynnwood, United States Providence Swedish Rehabilitation Hospital, Lynnwood Full timeJob DescriptionDescriptionLifepoint Rehabilitation, a business unit of Lifepoint Health, is building a new rehabilitation hospital in Lynnwood, Washington, Providence Swedish Rehabilitation Hospital, Lynnwood. Expected to open in August 2024, this 40-bed inpatient acute rehabilitation hospital operating jointly with Lifepoint Rehabilitation and Providence...
-
Hotel Operations Manager
6 days ago
Lynnwood, Washington, United States Residence Inn Lynnwood Full timeJob DescriptionThe Night Auditor is a crucial role at Residence Inn Lynnwood, responsible for ensuring the accuracy of financial transactions and providing exceptional guest service.Key Responsibilities:Reconcile all hotel cashier transactions to ensure accurate accounting and minimize discrepancies.Prepare and distribute daily reports, including the Daily...
-
Senior Sales and Marketing Specialist
3 weeks ago
Lynnwood, Washington, United States Signarama Lynnwood Full timeJob OverviewWe are seeking a highly motivated Senior Sales and Marketing Specialist to join our team at Signarama Lynnwood. As a key member of our sales department, you will be responsible for developing and implementing sales strategies to drive business growth and revenue.The ideal candidate will have a proven track record in sales and marketing, with a...
-
Case Manager
2 weeks ago
Lynnwood, United States Providence Swedish Rehabilitation Hospital, Lynnwood Full timeJob DescriptionDescription Lifepoint Rehabilitation, a business unit of Lifepoint Health, has just opened a new rehabilitation hospital in Lynnwood, Washington, Providence Swedish Rehabilitation Hospital, Lynnwood. This 40-bed inpatient acute rehabilitation hospital, operating jointly with Lifepoint Rehabilitation and Providence Regional Medical Center...
-
Nurse Manager
3 days ago
Lynnwood, United States Providence Swedish Rehabilitation Hospital, Lynnwood Full timeJob DescriptionDescriptionLifepoint Rehabilitation, a business unit of Lifepoint Health, has just opened a new rehabilitation hospital in Lynnwood, Washington, Providence Swedish Rehabilitation Hospital, Lynnwood. This 40-bed inpatient acute rehabilitation hospital, operating jointly with Lifepoint Rehabilitation and Providence Regional Medical Center...
-
Medical Director Primary Care Lynnwood
7 days ago
Lynnwood, Washington, United States Virginia Mason Franciscan Health Full timeAbout Virginia Mason Franciscan HealthWe are a leading integrated health system in Washington state, committed to providing high-quality patient care and improving the health and well-being of our patients.Our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers, working together to provide safe and compassionate care at...
-
Cardiology Specialist in Edmonds and Lynnwood
3 weeks ago
Lynnwood, Washington, United States CommonSpirit Health Full timeAt Virginia Mason Franciscan Health, we are dedicated to empowering individuals to live healthy lives by providing comprehensive and compassionate medical care. Our integrated health system has a strong focus on health education and preventive medicine.We are seeking a talented board-certified Cardiologist to join our cardiovascular service line in Edmonds...
-
Hospital Pharmacist- Lynnwood, WA
2 months ago
Lynnwood, United States Soliant Full timeJob DescriptionJob DescriptionMinimum 1+ years pharmacy experience required.Soliant Health is seeking a dedicated Pharmacist for an exciting opportunity at a rehab hospital in Lynnwood, WA, just a short drive from Seattle. This position is perfect for a licensed pharmacist with a passion for patient care and hospital pharmacy.Position Details:Location:...
-
Lynnwood, Washington, United States Soliant Full timeSeeking a dedicated Pharmacist to join our team at a rehab hospital in Lynnwood, WA. With a passion for patient care and hospital pharmacy, this position offers a unique opportunity to make a meaningful impact.Job OverviewLocation: Lynnwood, WADuration: ~13 weeks, with potential for extensionSchedule: Monday-Friday, day shiftsResponsibilitiesAccurately...
-
Sales Associate
6 days ago
Lynnwood, Washington, United States Williams-Sonoma Full timeWe're at the forefront of tech and retail, redefining technology for the next generation. Our company culture values creativity, autonomy, and taking initiative. We're looking for a talented sales professional to join our team as a Sales Associate in Lynnwood. This is an exciting opportunity to contribute to our mission of providing exceptional customer...
-
Room Attendant
2 weeks ago
Lynnwood, United States Residence Inn Lynnwood Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The...
-
Lynnwood, United States Soliant Full timeJob DescriptionJob DescriptionMinimum 1+ years Behavior Specialist experience required.Position: Behavior TechnicianLocation: Near Lynnwood, WAHourly Rate: Up to $25 per hour (based on experience)Required Degree(s): High school diploma or equivalent (Associates or Bachelors degree in a related field preferred)Required Certification(s): Behavior Technician...
-
Registered Nurse
6 days ago
Lynnwood, United States Providence Swedish Rehabilitation Hospital, Lynnwood Full timeJob Description: DescriptionLifepoint Rehabilitation, a business unit of Lifepoint Health, is building a new rehabilitation hospital in Lynnwood, Washington, Providence Swedish Rehabilitation Hospital, Lynnwood. Expected to open in 2024, this 40-bed inpatient acute rehabilitation hospital operating jointly with Lifepoint Rehabilitation and Providence...
-
Automotive Porter
1 week ago
Lynnwood, Washington, United States PAC Full timeJob OverviewPierre Ford of Lynnwood, a reputable automotive dealership, is seeking an experienced and customer-focused individual to join our team as an Automotive Porter. As a key member of our service department, you will play a vital role in ensuring the smooth operation of our service center and delivering exceptional customer...
-
Admissions Coordinator
7 days ago
Lynnwood, United States Providence Swedish Rehabilitation Hospital, Lynnwood Full timeJob Description: DescriptionLifepoint Rehabilitation, a business unit of Lifepoint Health, has just opened a new rehabilitation hospital in Lynnwood, Washington, Providence Swedish Rehabilitation Hospital, Lynnwood. This 40-bed inpatient acute rehabilitation hospital, operating jointly with Lifepoint Rehabilitation and Providence Regional Medical Center...
