IT & Office Support Specialist
1 week ago
POSITION SUMMARY
PRO*ACT is looking for a collaborative and dynamic individual to join our IT team
This position is 100% onsite in our office in Monterey, CA.
Some of the key responsibilities include:
- Provide first-tier user support for office operations and IT needs across departments
- Respond to user requests via the Help Desk Ticketing system, phone, and email
- Support geographically dispersed users using remote desktop tools and support software
- Install, configure, test, maintain, monitor, and troubleshoot user workstations, hardware, and software to meet service levels.
- Maintain an inventory of IT equipment, including computers, monitors, keyboards, mice, and accessories, with sufficient stock for timely replacements.
- Collaborate with third-party support or PC equipment vendors when necessary.
POSITION HIGHLIGHTS
- Excellent Pay
- Generous Benefits: Medical, Dental, Vision, Life Insurance, Paid Time Off
- Exceptional Team Oriented Culture
- On Site gym
- Casual attire
- FUN, rewarding environment
EXPERIENCE AND EDUCATION REQUIRED
Education & Certifications
- Required: Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field—or equivalent experience.
- Preferred: Industry certifications (e.g., CompTIA, Microsoft).
Technical Experience
- Required:
- 2+ years of experience supporting desktops, end-user systems, enterprise applications, and systems at Level 2 or above.
- Hands-on expertise with antivirus, malware, ransomware, email security, and other cybersecurity tools.
- Troubleshooting client-server, web-based/cloud applications, and resolving end-user computing issues with quick turnaround.
- Knowledge of diagnosing and differentiating between server, network, and workstation issues.
- Strong experience in troubleshooting network printing, hardware, and cabling issues.
- Preferred:
- Hands-on experience with Active Directory, Intel and Apple hardware, Microsoft OS, network connectivity, and Android/iOS platforms.
- Supporting technologies like Windows OS, Exchange Server, OWA, DNS, DHCP, Office 365, OneDrive, Teams, and Smartsheets.
- Experience with Service Desk tools (e.g., ServiceDesk Plus, Desktop Central from ManageEngine).
- Virtualization, cloud environments, and related troubleshooting.
- VoIP PBX/phone system troubleshooting.
- Vendor management, IT procurement, and negotiation skills.
Additional Skills
- Required:
- Strong problem-solving skills with the ability to identify complex issues and implement effective solutions.
- Preferred:
- Experience building and supporting Power BI and/or Tableau reports.
- User education and training experience using tools like KnowBe4.
- Familiarity with Linux/Unix systems.
Equal Opportunity Employer
Disclaimer
This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.
Compensation details: 24-26 Hourly Wage
PIafb1f1fdf3a6-25405-36265734
-
Medical Support Specialist
2 weeks ago
Monterey, California, United States DAVID THOMAS MORWOOD Full timeJob DescriptionWe are seeking a skilled Medical Support Specialist to join our team at DAVID THOMAS MORWOOD. As a key member of our medical staff, you will play a crucial role in ensuring the smooth operation of our healthcare services.About the RoleThis position is responsible for providing administrative and clinical support to our medical team. The ideal...
-
IT Support Specialist
2 weeks ago
Monterey, California, United States Cypress Healthcare Partners Full timeAbout the JobCypress Healthcare Partners is seeking an IT Support Specialist to join our team.
-
Dedicated Care Support Specialist
2 weeks ago
Monterey, Louisiana, United States A First Name Basis Full timeA First Name Basis is seeking a compassionate and skilled Dedicated Care Support Specialist to join our team.Job Overview:We are committed to providing exceptional care and support to individuals in need, and we're looking for someone who shares our passion.About the Role:As a Dedicated Care Support Specialist, you will play a crucial role in providing...
-
Home Depot Support Specialist
3 days ago
Monterey, California, United States Home depot Full timeAbout This RoleFulfilling Key Business Objectives: Home Depot seeks a Store Support Specialist to contribute to the success of our operations team. As a key member of this team, you will focus on ensuring seamless customer experiences through various non-sales functions. Your duties may include handling cash transactions, responding to customer inquiries,...
-
Administrative Support Specialist
2 weeks ago
Monterey, California, United States Foundation Partners Group Full timeTransforming Funeral Care through Innovation and ServiceFoundation Partners Group is a leading provider of funeral services, dedicated to delivering compassionate care to families across the country. We are seeking an exceptional Administrative Assistant to join our team at Bermudez Cremation in Monterey, CA.Key Responsibilities:Provide administrative and...
-
RN Home Health
1 month ago
Monterey, United States HealthCare Support Full timeRN Home Health HealthCare Support is actively seeking a RN Home Health for a 13-week contract located in Monterey, California. Benefits of this RN Home Healthwith HealthCare Support: Immediate enrollment in Health Insurance Dental Insurance Life Insurance Employee Assistance Program (EAP) Access to open investment accounts Resources Beyond the Recruiter with...
-
Part Time Learning Support Specialist
2 weeks ago
Monterey, California, United States Right At School Full timeAbout Us">Right At School is a leading provider of extended day enrichment programs for schools. Our mission is to inspire a love of learning, support schools, and give parents peace of mind.">Your Role">We are seeking a Part Time Learning Support Specialist to join our team. As a key member of our program staff, you will play a critical role in delivering...
-
Educational Support Specialist
2 weeks ago
Monterey Park, California, United States Tutor Me Education Full timeJob OverviewTutor Me Education, a premier educational services provider in the primary and secondary education sector, is seeking dedicated and enthusiastic Educational Support Specialists to join our team.
-
Monterey, California, United States Assurance Technology Full timeAssurance Technology is seeking a highly skilled Field Support Specialist to join our team in Jamesburg, CA. This is a full-time opportunity that requires providing field support as part of a team responsible for several ground antennas used in RF testing.About the RoleWe are looking for an individual with excellent written, verbal, and interpersonal skills...
-
Parking Officer
2 weeks ago
Monterey, California, United States California State University Full timeAbout the RoleWe are seeking a highly skilled Parking Officer to join our team at California State University, Monterey Bay. As a key member of our public safety department, you will play a vital role in maintaining a safe and secure campus environment.
-
Executive Support Associate
2 weeks ago
Monterey, California, United States SlingShot Connections Full timeJob Title: Executive Support AssociateSlingShot Connections is seeking an experienced Executive Support Associate to provide administrative support to the Operations Manager and claims department.About the Role:Manage outbound mail and forward claims or correspondence to the appropriate team.Assist with verifying eligibility and pricing for claims.Update and...
-
Recruiter & Office Experience Coordinator
4 weeks ago
monterey, United States Northwestern Mutual Full timeThe responsibility of the Office Experience & Recruiting Coordinator is to serve as the primary contact for incoming candidates and assist with office administration work as needed. Additionally, this role provides support to the Managing Director to be a culture builder and maintain an effective work environment. The process of sourcing, recruiting and...
-
Recruiter & Office Experience Coordinator
1 month ago
Monterey, United States Northwestern Mutual Full timeThe responsibility of the Office Experience & Recruiting Coordinator is to serve as the primary contact for incoming candidates and assist with office administration work as needed. Additionally, this role provides support to the Managing Director to be a culture builder and maintain an effective work environment. The process of sourcing, recruiting and...
-
Recruiter & Office Experience Coordinator
1 month ago
Monterey, United States Northwestern Mutual Full timeThe responsibility of the Office Experience & Recruiting Coordinator is to serve as the primary contact for incoming candidates and assist with office administration work as needed. Additionally, this role provides support to the Managing Director to be a culture builder and maintain an effective work environment. The process of sourcing, recruiting and...
-
Recruiter & Office Experience Coordinator
1 month ago
monterey, United States Northwestern Mutual Full timeThe responsibility of the Office Experience & Recruiting Coordinator is to serve as the primary contact for incoming candidates and assist with office administration work as needed. Additionally, this role provides support to the Managing Director to be a culture builder and maintain an effective work environment. The process of sourcing, recruiting and...
-
Chief Research Innovation Officer
2 weeks ago
Monterey, California, United States The United States Naval Postgraduate School Full timeThe United States Naval Postgraduate School is a world-renowned institution that fosters innovation and excellence in research.Job Summary:We are seeking an exceptional leader to fill the role of Chief Research Innovation Officer. As a key member of our team, you will be responsible for shaping and implementing a visionary research agenda that aligns with...
-
Medical Imaging Specialist
2 weeks ago
Monterey, California, United States Ardor Health Solutions Full timeAbout the RoleArdor Health Solutions is seeking a skilled Medical Imaging Specialist to join our team in a hospital setting in Monterey, CA.This is a 13-week travel contract position requiring 40 hours of work per week, with 8-hour night shifts. The ideal candidate will have at least 2 years of experience as a CT Technologist and be licensed in California....
-
Retail Outfitter Specialist
1 day ago
Monterey, California, United States Fleet Feet Full timeRetail Outfitter Specialist: Elevate Your Career at Fleet FeetFleet Feet is a dynamic and inclusive retail environment where passionate individuals can thrive. As a Retail Outfitter Specialist, you will be responsible for recommending gear and products that meet customers' needs and exceeding their expectations. With ongoing training and advancement...
-
Senior Accounting Specialist
2 weeks ago
Monterey, California, United States Dole Food Company Full timeJob DescriptionThe Dole Food Company is seeking a highly skilled Senior Accounting Specialist to join its team. This role will be responsible for assisting the Controller with technical accounting research, ensuring compliance with GAAP and internal controls.Key Responsibilities:Support the Controller in researching complex accounting transactions and...
-
Temporary Administrative Specialist
4 weeks ago
Monterey, United States Central California Alliance for Health Full timeTemporary Administrative Specialist Location: Mariposa County, California; Merced County, California; Monterey County, California; San Benito County, California; Santa Cruz County, California ABOUT THIS TEMP POSITION This is a temporary position and the length of assignment is estimated to go from November 2024 to February 2025. The length of the...