Customer Service Rep
1 week ago
Job Summary: Customer Service Representative responsible for managing customer interactions, processing orders, and handling transactions in an HVAC parts store.
Requirements:
- 1-2 years of customer service experience
- Proficient computer skills
- HVAC knowledge (preferred)
Responsibilities:
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Bill customers on the system and retrieve parts from the warehouse/store
- Assist customers with looking up parts
- Handle payments with credit cards (no cash handling)
- Offer overtime up to 3-5 hours a week
Pay Details: $18.00 to $21.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.entegee.com/candidate-privacy-information-statement/
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.Company DescriptionSpecializes in custom automation projects, they are a major player in the world of controls and robotic solutions around the world. My client will expand anyone resume and build them to be a top performing controls engineer.Company DescriptionSpecializes in custom automation projects, they are a major player in the world of controls and robotic solutions around the world. My client will expand anyone resume and build them to be a top performing controls engineer.
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