Customer Service Representative

3 weeks ago

Cincinnati, United States LHH Recruitment Solutions Full time
Job DescriptionJob Description

Job Title: Customer Service Representative

Location: Blue Ash, OH

Salary: $16 - $18 per hour

Job Summary:

LHH Recruitment Solutions is seeking a dedicated Customer Service Representative to join our client’s team for an upcoming onsite project. The ideal candidate will have previous call center experience and a passion for providing exceptional customer support.

Key Responsibilities:

  • Handle inbound and outbound customer calls with professionalism and courtesy.

  • Address customer inquiries, resolve issues, and provide accurate information regarding products and services.

  • Document customer interactions and maintain detailed records in the system.

  • Collaborate with team members to improve service delivery and customer satisfaction.

  • Assist in training new staff as needed and contribute to a positive team environment.

Qualifications:

  • Previous experience in a call center or customer service role is required.

  • Strong communication skills, both verbal and written.

  • Proficient in using customer service software and Microsoft Office Suite.

  • Ability to multitask and manage time effectively in a fast-paced environment.

  • A positive attitude and a commitment to delivering excellent service.

Benefits:

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.



Pay Details: $16.00 to $18.00 per hour

Search managed by: Bianca Mishurda

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

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