Current jobs related to Customer Service Representative - Cincinnati - Insight Global
-
Customer Service Representative
3 weeks ago
Cincinnati, Ohio, United States SP+ Full time**Join Our Team**We are seeking a friendly and approachable Customer Service Representative to join our team at SP+.As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our services to new and existing customers.The ideal candidate will have excellent...
-
Customer Service Representative
4 weeks ago
Cincinnati, United States Mr. Appliance Full timeDo you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community?If so, we are looking for you! Mr. Appliance is a World Class customer service company who happens to excel at repairing appliances. We are looking...
-
Customer Service Representative
1 month ago
Cincinnati, United States Mr Appliance Full timeDo you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If so, we are looking for you! Mr. Appliance is a World Class customer service company who happens to excel at repairing appliances. We are looking...
-
Customer Service Representative
2 weeks ago
Cincinnati, Ohio, United States Wal-Mart Stores , Inc. Full timeJob Title: Customer Service Representative Job Summary:We are seeking a friendly and approachable Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, resolving customer complaints, and maintaining a clean and organized store environment. Key...
-
Customer Service Representative
6 hours ago
Cincinnati, United States Insight Global Full timePosition: Annuity Product RepresentativeHire Type: 6 month contract-to-hireLocation: HYBRID – Cincinnati, OH 45242 – (will do training in office for the first months and then the role goes fully remote)Shift: M-F, 8:30am – 5:15pmPay: $20/hr-25/hrMust Haves:General customer service experienceStrong customer service skills, including a...
-
Customer Service Representative
6 days ago
Cincinnati, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a contract for a Customer Service Representative position at our Cincinnati, Ohio location. As a Customer Service Representative, you will be the primary point of contact for customer inquiries. You will also be responsible for managing customer accounts, processing orders, and scheduling appointments....
-
Customer Service Representative
3 weeks ago
Cincinnati, Ohio, United States Fifth Third Bank - Fifth Third Bancorp Full timeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Fifth Third Bank - Fifth Third Bancorp. In this role, you will be responsible for handling telephone calls and providing outstanding customer service.About the Role:As a Customer Service Representative, you will be the face of our company, interacting with customers and...
-
Customer Service Representative
4 weeks ago
Cincinnati, United States Insight Global Full timeInsight Global is looking for a Customer Service Representative in the Cincinnati, OH area! Below is more information of what we're looking for in a candidate along with the day-to-day responsibilities in the role:Desired Skills & Experience:Fluent in JapaneseStrong computer skills (outlook, excel, word, etc.)Plusses:Any insurance related...
-
Customer Service Representative
1 day ago
Cincinnati, Ohio, United States Western & Southern Life Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Western & Southern Life. As a key member of our customer service department, you will play a vital role in building strong relationships with clients, resolving issues efficiently, and ensuring exceptional service delivery.
-
Customer Service Representative
4 weeks ago
Cincinnati, Ohio, United States OHIO - JAMES WALIGORA & ASSOC Full timeJob OverviewWe are seeking a highly motivated and reliable Customer Service Representative to join our team at James Waligora & Assoc in Cincinnati, OH. Located on Waterstone Blvd, this role offers a unique opportunity for growth and development.As a key member of our team, you will be responsible for greeting customers, answering their questions, and...
-
Customer Service Representative
4 days ago
Cincinnati, United States FASTSIGNS #222201 Full timeFASTSIGNS #222201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to...
-
Customer Service Representative
2 weeks ago
Cincinnati, Ohio, United States Planet Fitness - Midwest Management Group Full timeAt Planet Fitness - Midwest Management Group, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.About the RoleThis is a part-time position that requires excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. As a Customer Service...
-
Customer Service Representative
1 week ago
Cincinnati, United States MRA Recruiting Services Full timeTitle: Customer Service RepresentativeCompany: North Side Bank and Trust Company DEPT: OperationsReports To: Operations ManagerFLSA: Non-Exempt SUMMARY: The Customer Service Representative is responsible for performing a full range of customer service oriented telephone and e-mail support activities as directed by the Operations Manager. Greets customers...
-
Customer Service Representative
2 weeks ago
Cincinnati, Ohio, United States American Income Life-Zuzick Organization Full timeAbout the RoleThis entry-level position requires a disciplined work ethic, positive attitude, and strong interpersonal skills. As a customer service representative, you will be working within an extremely cultural dynamic and successful growing business team.Your primary responsibilities include providing excellent customer service, answering customers'...
-
Customer Service Representative
3 weeks ago
Cincinnati, Ohio, United States Controls Center Inc Full timeJob SummaryControls Center Inc. is looking for a highly motivated Customer Service Representative to provide superior customer service through efficient and accurate delivery of products.You will be responsible for maintaining a clean and safe working environment, adhering to safety protocols, and upholding the company's core values.
-
Customer Service Representative
2 days ago
Cincinnati, United States Calculated Hire Full timeCustomer Service Representative6-month Contract-To-Hire (full-time W2)Training Schedule: Monday-Friday 8:00-5:00pm the first 2 weeksWork Schedule: Monday-Friday 8:00-5:00pm with alternating Saturdays afterwardsOn-Site Locations: 225 Pictoria Drive Cincinnati, OH 45246Pay: $16-18/hr (40 hrs/wk)OverviewCustomer Service Representatives (Client Advocates) are...
-
Customer Service Representative
2 weeks ago
Cincinnati, Ohio, United States Cypress HCM Full timeOverviewCypress HCM is seeking a skilled Call Center Advocate to engage with customers through various service channels, including phone calls, email, social media, and online chat. As a representative of the Bank, you will present a positive, professional image while meeting or exceeding customer expectations.
-
Customer Service Representative
4 days ago
Cincinnati, United States Robert Half Full timeDescription We are offering a contract for a Customer Service Representative position at our Cincinnati, Ohio location. As a Customer Service Representative, you will be the primary point of contact for customer inquiries. You will also be responsible for managing customer accounts, processing orders, and scheduling appointments. Responsibilities: -...
-
Customer Service Representative
3 weeks ago
Cincinnati, Ohio, United States Great Day Improvements: A Family of Brands Full timeJob SummaryAs a Customer Service Representative at Great Day Improvements: A Family of Brands, you will be responsible for delivering exceptional customer experiences. Your primary focus will be on addressing customer concerns, scheduling appointments, and maintaining accurate records through the installation and service process.This is an on-site role that...
-
Customer Service Representative
3 days ago
Cincinnati, United States LAZ Parking Full timeThe Spirit of the Position:The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients at Cincinnati State. The customer service team directly links our customers, clients, and businesses. Our Customer Service Representatives are essential to our success because they retain and extract more value from...
Customer Service Representative
1 month ago
Day to Day
A large financial group in Cincinnati is seeking Customer Service Consultants to join their Enterprise Engagement Center. This team is completing inbound service calls to current clients regarding payments, annuities, life insurance qualifications, beneficiaries, etc.
More responsibilities include:
- Reviews, researches and/or analyzes necessary policy data in order to resolve client inquiries or concerns via telephone, written correspondence, email or online chat.
- Provides professional and courteous service, including diffusing escalated clients to resolve concerns; completes service requests within departmental service levels.
- Proactively seeks resolution to client issues; uses solid judgment in recognizing the need to escalate situations to management.
- Provides analysis and service for all products
- Makes independent decisions regarding customer requests, and processes policy transactions on administrative systems as necessary.
- Maintains accurate information and documentation in Salesforce Customer First Platform.
- Required to utilize multiple administration systems to service clients.
- Proactively conducts outbound calls to follow up on previous client concerns to ensure issues were resolved accurately and timely.
- Analyzes client trends to identify and mitigate risk to the Enterprise, including, but not limited to, anti-money laundering, privacy concerns, premium financing and unethical practices.
- Requires developing and maintaining comprehensive knowledge of state regulations, required forms, policy details, processes, current and discontinued products, etc.
- Develops and maintains positive working relationships with internal and external clients.
- Identifies cross-selling opportunities and utilizes tailored approaches to secure sales leads.
- Proactively conducts conservation efforts to retain business.
- Processes all work requests received through Imaging from various departments within established service levels.
- Identifies system or procedural problems and recommends improvements to benefit clients or home office associates.
- Services walk-in clients to the Home Office.
- Performs other duties as assigned by management.