Customer Service Representative

2 months ago


Kissimmee, United States Destination Pet LLC Full time
Job DescriptionJob Description

Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us

We are looking to add a Customer Service Representative to our team at Bass Pet Resort.

CORE RESPONSIBILITES (include but are not limited to):

  • Supports Mission, Vision and Values of Destination Pet.
  • Sells the services and products of the facility to prospective customers.
  • Tours prospective clients and visitors through the facility.
  • Answers the telephone, receives and provides appropriate information according to established procedures.
  • Welcomes clients and pet guests and ensures pet guests have the proper up-to-date vaccination records.
  • Responsible for cash management including accepting cash, check and credit card payments for services and for end-of-day cash drawer balance.
  • Explains company and facility policies to customers in a positive manner.
  • Responds to customer complaints in a professional, courteous manner and acts to satisfactorily resolve the problem; elevates to supervisor as needed.
  • Escorts pet guests to/from their enclosure and provides water as needed.
  • Operates the Point-of-Sale system.
  • Responsible for maintaining the appearance and cleanliness of the lobby and other public areas.
  • Completes all required training and attends training sessions as needed/assigned.
  • Treats customers, guests, visitors and co-workers in a professional, courteous manner.
  • Assists other associates as needed.

REQUIREMENTS:

Expertise & Experience:

  • High School Graduate or Equivalent.
  • Minimum of 1-year experience in a customer service role or retail sales experience.
  • Must have ability to resolve problems quickly and professionally.
  • Must have strong communication and interpersonal skills.
  • Customer Service experience a plus.
  • Must have excellent telephone skills.
  • Must be able to utilize a multi-line phone system and work on a computer system.
  • Displays a professional manner at all times.

Physical:

  • Must be able to work evenings, weekends and holidays.
  • Must frequently lift 40 pounds.
  • Must be able to stand, walk and climb stairs frequently.
  • Must be able to handle dogs on leashes.
  • Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.

REPORTS TO:General Manager13.00-13.50/hour DOE.

Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team.

At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?



  • Kissimmee, United States M. Coast Orlando Full time

    The customer comes first within the hospitality industry and that is no exception at M. Coast. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...


  • Kissimmee, United States MC Management, Inc. Full time

    The customer comes first within the hospitality industry and that is no exception at MC Management. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...


  • Kissimmee, Florida, United States 7-Eleven Full time

    **Job Summary:**We are currently looking for a Customer Service Representative to join our 7-Eleven team at 4400 Pleasant Hill Rd. This is a fantastic opportunity for someone who enjoys working with people and wants to build a career in retail.**Responsibilities:As a Customer Service Representative, your primary responsibilities will include:Providing...


  • Kissimmee, United States Delta Hotels Celebration Orlando Full time

    Job Title: Customer Service RepresentativeLocation: Delta Hotels Celebration Orlando, FLOverview:We are seeking a highly skilled and friendly Customer Service Representative to join our team at Delta Hotels Celebration Orlando. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling incoming calls,...


  • Kissimmee, United States Circle K Full time

    Circle K - 10 S John Young Pkwy [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • Kissimmee, Florida, United States Domino's Pizza LLC Full time

    At Domino's Pizza LLC, we are committed to delivering exceptional customer experiences. We are seeking a highly skilled and motivated Customer Service Representative to join our team in this dynamic role.About the Role:We are looking for an individual who is passionate about delivering first-class customer service and has excellent communication and...


  • Kissimmee, Florida, United States Walmart Full time

    As a Customer Service Representative at Walmart, you will play a vital role in ensuring customer satisfaction. Your primary responsibility will be to fulfill online customer orders by walking up to 5 miles each day while working in varying weather conditions.You will review customer orders, locate and select merchandise on the salesfloor, and ensure that...


  • Kissimmee, Florida, United States Kangaroo Express Full time

    Kangaroo Express is a leading convenience store chain with locations across the country. As a Customer Service Representative at Kangaroo Express, you will be responsible for providing exceptional customer service to our customers.Job Responsibilities:Greet and assist customers in a friendly and professional mannerOperate the cash register and process...


  • Kissimmee, Florida, United States DDS DISCOUNTS Full time

    At DDS Discounts, we are looking for a talented Customer Service Representative to join our team. As a key member of our sales floor staff, you will be responsible for creating a safe and secure shopping environment for all customers. This includes maintaining a high level of awareness on the sales floor and practicing safe behaviors in everything you do.The...


  • Kissimmee, Florida, United States Kangaroo Express Full time

    Kangaroo Express - a leading convenience store chain - is seeking a highly motivated Customer Service Representative to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment.Job SummaryWe are looking for a friendly...


  • Kissimmee, United States TOMATO EXPRESS, INC. Full time

    Job OverviewTomato Express, a leading Latin American supermarket, seeks a Customer Service Representative to deliver exceptional customer experiences. As a vital member of our team, you will be responsible for providing top-notch customer service, maintaining store appearance, and operating a cash register with precision.This part-time opportunity requires...


  • Kissimmee, Florida, United States EZCORP Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at EZCORP. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key Responsibilities:Provide top-notch...


  • Kissimmee, Florida, United States Sally Beauty Full time

    Sally Beauty - We are seeking a Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and promoting our products.Job DescriptionAs a Sales Associate at Sally Beauty, your primary responsibilities will include:Building relationships with customers and inspiring...


  • Kissimmee, Florida, United States Lids Full time

    Lids is looking for a Customer Service Representative to join our team at The Loop. As a key member of our sales floor, you will be responsible for providing exceptional customer service and contributing to the overall success of the store.About the Role:This is a fantastic opportunity to work with a high-performing team and contribute to the success of our...


  • Kissimmee, Florida, United States Walmart Full time

    Job Title: Customer Service RepresentativeDescription:This role is focused on delivering exceptional customer service and ensuring a positive shopping experience for customers. You will be responsible for processing returns, refunds, and financial transactions while maintaining a high level of professionalism and courtesy.Responsibilities:Provide top-notch...


  • Kissimmee, Florida, United States Kangaroo Express Full time

    Kangaroo Express Retail Customer Service Position OverviewThe role of a retail customer service representative at Kangaroo Express involves interacting with customers, operating the cash register, and maintaining store appearance. Key responsibilities include:• Ensuring a clean and organized store environmentResponsibilities:• Providing excellent...


  • Kissimmee, Florida, United States Naples Soap Company Full time

    Cashier Job DescriptionWe are seeking a Customer Service Representative to join our team at Naples Soap Company.About the Role:The ideal candidate will be responsible for providing excellent customer service, processing transactions accurately, and maintaining a clean and organized store environment.This is a part-time position with flexible scheduling,...


  • Kissimmee, United States Public Storage Full time

    Job OverviewAt Public Storage, we are seeking a Customer Service Representative to join our team.This role involves providing exceptional customer service to our clients, ensuring their storage needs are met, and exceeding their expectations.Key Responsibilities:Assess customer storage needs and provide solutions.Sell packing and moving supplies as...


  • Kissimmee, United States Florida Partners Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Customer Service Representative to join Florida Partners. This role involves accommodating patrons, identifying areas for improvement, and increasing efficiency.Responsibilities:Process guest arrivals and departures in a timely manner.Verify reservations and confirm guest details.Maintain...


  • Kissimmee, United States Conduent State & Local Solutions, Inc Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...