Customer Service Representative

4 days ago

Kissimmee, United States Conduent State & Local Solutions, Inc Full time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Customer Service Representative

Onsite Ocoee, FL

Hourly rate $16.00 per hour for 1st 90 days.

What you get:

  • Full-time Employment with Benefits day one including paid Holidays.
  • Base pay of $14.50 after 90 days with opportunity to make up to $19.50 on incentive plan
  • Paid Training
  • WEEKENDS OFF
  • Great Work Environment

Requirements:

  • Must be at least 18 years of age or older.
  • Must have a High School Diploma, orequivalent.
  • Must be able to submit to a background check and drug test.
  • Must be able to work an 8 hour shift between 7 am- 7 pm (last call) Mon- Fri.

Summary:

As a call center representative, you will be supporting our clients customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem. Must be willing to listen, learn, and resolve any customer inquiry.

What you will be doing:

  • Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
  • Identify customer needs to ensure the customer is provided complete and accurate information.
  • Process required transactions via mainframe or web-based applications.
  • Submit research requests in a concise yet accurate manner.
  • Maintain a thorough knowledge of the company and client programs, policies, and technology.
  • Communicate effectively in a warm and empathetic manner.
  • Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
  • Provide support to other positions/operations in cases during heavy workloads or absences.

People who succeed in this role have:

  • The ability to convey complex information in clear and concise terms to ensure customer understanding.
  • Strong work ethic.
  • Effective and accurate written and verbal communication skills.
  • Effective problem-solving skills.
  • Customer Service Experience.
  • Can navigate multiple applications and research solutions with ease
  • Love helping people and guiding them to the best solution for their issue
  • Are excited by innovative technology
  • Provide calm conflict resolution and problem solving for frustrated customers
  • Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
  • Can commit to 100% attendance for three to five weeks of paid training

Join a rapidly growing organization that can support your career goals

Apply Today

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated pay for this role is $14.50 per hour.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Required Preferred Job Industries
  • Other

  • Customer Service Representative

    2 weeks ago

    Kissimmee, United States MC Management, Inc. Full time

    The customer comes first within the hospitality industry and that is no exception at MC Management. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...

  • Customer Service Representative

    6 days ago

    Kissimmee, United States M. Coast Orlando Full time

    The customer comes first within the hospitality industry and that is no exception at M. Coast. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...

  • Customer Service Representative

    2 days ago

    Kissimmee, Florida, United States 7-Eleven Full time

    **Job Summary:**We are currently looking for a Customer Service Representative to join our 7-Eleven team at 4400 Pleasant Hill Rd. This is a fantastic opportunity for someone who enjoys working with people and wants to build a career in retail.**Responsibilities:As a Customer Service Representative, your primary responsibilities will include:Providing...

  • Customer Service Representative

    1 month ago

    Kissimmee, United States Circle K Full time

    Circle K - 10 S John Young Pkwy [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...

  • Customer Service Representative

    2 days ago

    Kissimmee, Florida, United States Domino's Pizza LLC Full time

    At Domino's Pizza LLC, we are committed to delivering exceptional customer experiences. We are seeking a highly skilled and motivated Customer Service Representative to join our team in this dynamic role.About the Role:We are looking for an individual who is passionate about delivering first-class customer service and has excellent communication and...

  • Customer Service Representative

    2 days ago

    Kissimmee, Florida, United States Kangaroo Express Full time

    Kangaroo Express is a leading convenience store chain with locations across the country. As a Customer Service Representative at Kangaroo Express, you will be responsible for providing exceptional customer service to our customers.Job Responsibilities:Greet and assist customers in a friendly and professional mannerOperate the cash register and process...

  • Customer Service Representative

    2 days ago

    Kissimmee, Florida, United States DDS DISCOUNTS Full time

    At DDS Discounts, we are looking for a talented Customer Service Representative to join our team. As a key member of our sales floor staff, you will be responsible for creating a safe and secure shopping environment for all customers. This includes maintaining a high level of awareness on the sales floor and practicing safe behaviors in everything you do.The...

  • Customer Service Representative

    2 days ago

    Kissimmee, Florida, United States Kangaroo Express Full time

    Kangaroo Express - a leading convenience store chain - is seeking a highly motivated Customer Service Representative to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment.Job SummaryWe are looking for a friendly...

  • Customer Service Representative

    2 weeks ago

    Kissimmee, Florida, United States Sally Beauty Full time

    Sally Beauty - We are seeking a Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and promoting our products.Job DescriptionAs a Sales Associate at Sally Beauty, your primary responsibilities will include:Building relationships with customers and inspiring...

  • Customer Service Representative

    2 weeks ago

    Kissimmee, United States Public Storage Full time

    Job OverviewAt Public Storage, we are seeking a Customer Service Representative to join our team.This role involves providing exceptional customer service to our clients, ensuring their storage needs are met, and exceeding their expectations.Key Responsibilities:Assess customer storage needs and provide solutions.Sell packing and moving supplies as...

  • Customer Service Marketing Representative

    2 weeks ago

    Kissimmee, Florida, United States Hilton Grand Vacations Full time

    Unlock Your Potential at Hilton Grand VacationsWe are seeking a skilled Customer Service Marketing Representative to join our dynamic team. As a key player in our sales and marketing efforts, you will be responsible for generating leads, booking qualified timeshare sales presentations, and providing exceptional customer service.**About the Role**As a...

  • Customer Service Representative Position

    2 weeks ago

    Kissimmee, Florida, United States Domino's Franchise Full time

    Job DescriptionAt Domino's Franchise, we are seeking highly motivated Customer Service Representatives to join our team. As a key member of our staff, you will be responsible for delivering exceptional customer service and ensuring that every customer leaves satisfied.Responsibilities:Greet customers with a smile and take orders efficientlyOperate the...

  • Customer Service Representative

    1 week ago

    Kissimmee, United States Destination Pet Full time

    Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a Customer Service Representative to...

  • Customer Service Representative

    6 days ago

    Kissimmee, United States Destination Pet Full time

    Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a Customer Service Representative to...

  • Senior Customer Service Representative

    6 days ago

    Kissimmee, United States Centennial Bank Full time

    GENERAL DESCRIPTION OF POSITIONThe Senior Customer Service Representative is responsible for retaining existing relationships and opening new deposit accounts in accordance with branch goals. This position is responsible for promoting and cross-selling bank products and services.ESSENTIAL DUTIES AND RESPONSIBILITIES1. Responsible for opening all consumer and...

  • Customer Service

    6 months ago

    Kissimmee, United States Domino's Pizza LLC Full time

    Customer Service Representative. Duties & Responsibilities:We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, prov Customer Service, Restaurant, Retail, Customer, Service

  • Customer Service Representative

    2 months ago

    Kissimmee, United States Destination Pet LLC Full time

    Job DescriptionJob DescriptionWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a...

  • Customer Service Representative/ Dispatcher

    1 week ago

    Kissimmee, United States Southern Home Services LLC Full time

    Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future. Are you ready to?be Part of Something BIGGER! ACE Solves It All is looking for a dynamic-Dispatch /...

  • Customer Service

    6 months ago

    Kissimmee, United States Domino's Pizza LLC Full time

    Company Description Domino's Franchise Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job...

  • Customer Service Representative

    2 weeks ago

    Kissimmee, Florida, United States Walmart Full time

    Job Summary: As a Sales Associate at Walmart, you will be responsible for providing excellent customer service and ensuring that customers receive accurate and efficient service. This role requires walking up to 5 miles each day while fulfilling online customer orders.About the Role: As a Sales Associate, you will review customer orders, locate and select...