Branch Manager

1 week ago

Charlottesville, United States Haverty Full time
Job DescriptionJob DescriptionJob Description

SUMMARY


Are you ready to join the Havertys team as a Branch Manager and be part of a company that values integrity, quality, teamwork, and customer focus? At Havertys Furniture, we are looking for dynamic leaders who are excited to support the General Manager in ensuring daily store operations align with our culture and core values. As a Branch Manager, you will oversee all aspects of the Havertys Branch furniture retail business, including sales goals, store operations, customer service, office operations, delivery/backroom, human resources, purchasing, and merchandising. Each Store Manager receives comprehensive training in each functional area to ensure a well-rounded understanding of the business. As a sales leader and coach, you will inspire and guide your team to success.

Job Requirements

REQUIREMENTS

Experience:

• Three to five years related experience and/or training.
• Leads store managerial decisions, daily operations, and associate supervision.
• Will work as a retail salesperson on the floor and develop the necessary selling skills such as client development, customer relations, and follow-up.
• Learns Havertys In-Home Design process.
• Manages and administers Havertys sales support platform and customer relationship management tool.
• Leads daily skills practice with Sales Associates.
• Encourages and motivates sales team members.
• Manages the sales associate GROW PLAN process.
• Learns and assists office team members with processing all sales-related paperwork and procedures.
• Receives training and leads all areas of recruiting, hiring, placing, disciplining, and termination of employees.
• Works with the General Manager and participates in the talent selection and placement process.
• Assists the General Manager in review, forecast, and planning of store budgets.
• Assists General Manager with merchandising of furniture and accessories on the sales floor.
• Assists General Manager in receiving transfers from Havertys Distribution Centers and getting trucks out for delivery.
• Learns Havertys Interior Design process.
• Manages the sales consultant development process.
• Leads all areas of recruiting, hiring, placing, and performance management for team members.
• Must occasionally lift and/or move more than 30 - 150 pounds.

Skills:
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficiency in using customer relationship management (CRM) tools.
• Ability to analyze sales data and develop strategies to improve performance.
• Knowledge of inventory management and merchandising.
• Strong problem-solving and decision-making abilities.
• Ability to work in a fast-paced environment and handle multiple tasks.

Education:
• Four-year degree with a Business major is preferred; or equivalent combination of education and experience.


We Offer:
• Comprehensive medical, vision, and dental insurance plans
• Competitive 401(k) retirement plan
• Generous paid time off
• Major holidays off

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instruction and perform any other duties upon the request of his/her supervisor.

Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.

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