Customer Service Representative
2 days ago
Responsibilities:
• Ensure effective communication with customers through various channels such as phone, online chat, fax, or email
• Manage and update customer data accurately
• Handle customer inquiries regarding order status, product availability, and pricing
• Collaborate with internal departments, including the warehouse, for special orders, rush orders, emergency orders, or order/shipment discrepancies
• Address customer inquiries related to return requests and backorders
• Escalate complex or critical issues to the appropriate level of management professionally
• Strive to meet individual and departmental goals, including call quality, schedule adherence, and average handle time
• Execute additional tasks as assigned by the management.• Proficiency in answering inbound calls with a patient and detail oriented demeanor
• Proven experience in a call center customer service environment
• Demonstrated ability to provide excellent customer service in all interactions
• Accuracy and speed in data entry tasks
• Ability to handle email correspondence with promptness and detail orientation
• Expertise in managing both inbound and outbound calls efficiently
• Proficient in the use of Microsoft Excel for data management purposes
• Familiarity with Microsoft Word for document creation and editing
• Experience in order entry and its associated software
• Skilled in scheduling appointments, with an emphasis on time management and organization
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Customer Service Representative
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Coppell, United States Vivid Seats Full timeWho we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top...
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Customer Service Representative
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Coppell, United States The Auto Club Group Full timeCustomer Service Representative - Insurance. Auto Club Enterprises is seeking full-time, motivated Customer Service Representatives to join our Industry Leading Insurance Call Center. What do we offer? Outstanding Benefits$23 - $25/hour to start. Customer Service Representative, Customer Service, Insurance, Representative, Training, Retail
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Customer Service Representative
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Customer Service Representative
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Coppell, Texas, United States Addison Group Full timeJob Summary:We are seeking a highly motivated Customer Service Representative to join our team as an Account Management Specialist. This role involves communicating with customers via phone, email, and online chat to provide exceptional customer service. The ideal candidate will be responsible for processing orders in a timely and accurate manner while...
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Customer Service Representative
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Customer Service Representative
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Coppell, Texas, United States Triumph Financial Full timeJob OverviewThe Customer Service Representative role at Triumph Financial is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences. As a key member of our team, you will be responsible for providing top-notch support to our clients via phone, email, and chat.The ideal candidate will possess high-volume...
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Customer Service Representative
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Coppell, Texas, United States The Kroger Company Full timeThe Kroger Company is hiring a Customer Service Representative to join their team. This role offers a competitive salary of $32,500 - $42,000 per year.Job Description:In this position, you will be responsible for effectively communicating with customers and responding to their questions and requests in a timely manner.Key Responsibilities:Operate equipment...
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Customer Service Representative
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Coppell, United States Barcel USA Full timeJob DetailsLevel Entry Job Location 301 NORTHPOINT DRIVE SUITE 100 - COPPELL, TX Position Type Full Time Education Level Bachelors Degree Travel Percentage None Job Category Customer Service DescriptionOrganizational Culture We are one community and strive to transform the business by leading change and providing insights for more transparency and open...
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Customer Service Representative
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Coppell, United States American Automobile Association Full timeCustomer Service Representative - Insurance Auto Club Enterprises is seeking full-time, motivated Customer Service Representatives to join our Industry Leading Insurance Call Center. What do we offer? Outstanding Benefits $23 - $25/hour to start Paid Training onsite at: 1225 Freeport Pkwy, Coppell, TX 75019 Must live within 30 miles radius of training...
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Customer Service Representative
2 months ago
Coppell, United States American Automobile Association Full timeCustomer Service Representative - Membership Auto Club Enterprises is seeking full-time, motivated Customer Service Representatives to join our Industry Leading Membership Call Center. What do we offer? Outstanding Benefits Applicants must live 30 miles of Coppell TX In person training schedule 9:00 am to 6:00 pm M-F Training is 8 weeks long and 100% onsite...
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Customer Service Representative
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Coppell, United States Vivid Seats Full timeWho we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top...
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Coppell, United States Vivid Seats Full timeWho we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top...
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Coppell, United States Vivid Seats Full timeWho we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top...
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Customer Service Representative
2 days ago
Coppell, Texas, United States Vivid Seats Full timeVivid Seats is a leading online ticket marketplace committed to connecting fans to live events. We're seeking a highly motivated Seller Operations Associate (Customer Service Representative) to join our team in Coppell, TX.This role involves managing transactions and relationships with valued sellers and customers. You'll be taking calls and responding to...
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Customer Service Representative
3 months ago
Coppell, United States AQuity Solutions Full timePosition Overview This position requires the ability to professionally handle inbound and/or outbound calls pertaining topatient concerns with their billing statement of a health care nature and/or collect past due balances whilemaintaining and providing excellent customer service, appropriate levels of confidentiality, and the abilityto work in a culturally...
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Customer Service Representative
3 weeks ago
Coppell, United States Havertys Full timeJob Description Office Location: 770 Gateway Blvd, Coppell, TX 75019 (LBJ /635 Freeway and Royal Lane) Schedule: The first 2 weeks of employment are Monday-Friday 8-5 for training. Training is paid. **The length of the training class may be adjusted as needed. Shifts: 8:00am-5:00pm, 9:15am-6:15pm Schedules rotation: Rotation: 4 weekdays and Saturday then 5...
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Customer Experience Representative
2 weeks ago
Coppell, Texas, United States Wingstop Full timeWingstop is looking for a talented Customer Experience Representative to join our team. In this role, you will be responsible for delivering exceptional customer service by acting as the face and voice of Wingstop to all guests who walk into the restaurant. Your primary goal will be to provide authentic, positive, and genuine experiences for every guest.Key...
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Customer Service Expert
13 hours ago
Coppell, Texas, United States Triumph Financial Full timeJob OverviewThe Client Experience Representative plays a pivotal role in delivering exceptional customer service to transportation factoring & payment platform clients.This is an exciting opportunity for a highly professional individual with high-volume customer service skills and a passion for providing fast, friendly, and frictionless experiences.
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Customer Service Team Supervisor
24 hours ago
Coppell, Texas, United States Vivid Seats Full time**About Us**Vivid Seats, a leading online ticket marketplace, is committed to connecting fans with live events. We're passionate about building products that inspire human connections and empower our employees to excel.As a Customer Service Team Supervisor, you'll lead a team of customer service representatives in delivering exceptional experiences for our...