Executive Director

1 month ago

New York, United States DSJ Global Full time
Job DescriptionJob Description

Title: (Confidential) Executive Director, Supplier Relationship & Business Process Outsourcing (BPO)

Location: New York City

Work Model: Hybrid

Role Overview: The Executive Director will oversee the comprehensive delivery of a large-scale Business Process Outsourcing (BPO) program. This role involves engaging with stakeholders across various business divisions to ensure alignment and active participation in the BPO initiative. The Executive Director will facilitate successful transitions into the program and maintain alignment with BPO suppliers. Continuous monitoring of service delivery and supplier risk will be essential to assess outcomes and ensure sustainability. This role will be responsible for creating and establishing BPO systems and procedures within the organization and developing stakeholder buy-in.

Key Responsibilities:

Delivery Management:

  • Develop and implement a centralized framework for BPO, collaborating with business areas to determine the most suitable model (onshore, nearshore, or offshore).
  • Partner with the third-party risk management team to ensure supplier compliance with requirements and oversee the end-to-end delivery of BPO functions across multiple business areas.
  • Establish a clear program framework, ensuring ongoing engagement with Supplier Relationship Management (SRM) and key stakeholders.
  • Define service delivery expectations, ensuring that Service Level Agreements (SLAs) and key deliverables are met by suppliers.
  • Engage with business leaders and COOs to align on objectives and ownership of the program.
  • Supervise the formation of transformation and due diligence teams, clearly defining roles and responsibilities.
  • Design and implement standardized templates and communication channels to enhance transparency and consistency.
  • Guide program leads in mobilizing subject matter experts as needed and monitor program delivery to ensure adherence to budgets and sustainability.
  • Review and approve milestones and completion proposals, providing ongoing performance, cost, and delivery analytics.

Interpersonal Engagement:

  • Build strong partnerships with business stakeholders to influence and define program scope, timelines, and deliverables.
  • Foster a collaborative environment by clearly communicating the vision for target outcomes and ensuring alignment with overarching transformation objectives.
  • Conduct impact assessments of transformation outcomes and engage process owners to secure buy-in for the target end state.
  • Collaborate with business and infrastructure leaders to identify and engage subject matter experts, promoting cross-divisional initiatives.

Expertise and Leadership:

  • Exhibit a deep understanding of BPO and stakeholder requirements, influencing the transformation agenda to deliver timely and sustainable outcomes.
  • Utilize strong organizational skills to establish a standard framework for program setup and guide team members in creating effective program teams.
  • Communicate a clear vision of transformation deliverables across the organization, encouraging stakeholder buy-in.
  • Regularly solicit feedback from senior stakeholders to refine program plans and engage methodologies such as Six Sigma, Lean, or Agile as appropriate.

Competencies:

  • Customer Focus: Innovate ways to meet customer needs and ensure effective service delivery across organization.
  • Driving Change: Articulate the strategic context for change and foster an agile, resilient environment.
  • Driving Results: Influence long-term performance and ensure alignment with global objectives.
  • Embracing Diversity: Cultivate diverse relationships and promote an inclusive culture within the department.
  • Enterprise Leadership: Recognize and develop talent, empowering team members and aligning with organization's vision and values.
  • Judgment and Decision Making: Make informed decisions that positively impact departmental and organizational performance.
  • Risk Management: Analyze risks associated with new markets and ensure compliance with regulatory standards.
  • Strategic and Innovative: Create and communicate a compelling vision for the future, driving innovation across the organization.

Qualifications:

  • Master's degree in Business Management, Finance, Supply Chain Management, or a related field is preferred.
  • At least 10 years in BPO program development and management across breadth of functions, not just single-function outsourcing.
  • Preference towards candidates with a background in the financial sector
  • Expert supplier relationship skillsets
  • Ability to own and navigate internal stakeholder relationships and organize smooth BPO implementation

This role is pivotal in shaping the future of our BPO initiatives and requires a strategic leader with a proven track record in managing complex programs and fostering collaboration across diverse teams.

Please apply if this role is of interest.

Company DescriptionDSJ Global is a revolutionary search firm, specializing in the bespoke delivery of executive search solutions to clients.
Working across a number of niche industries and sectors across the US, UK, and Europe.
With offices in New York, Charlotte, Boston, Chicago, Dallas, San Francisco, London, Zurich, Berlin, Hong Kong and Singapore, DSJ Global operates on an international scale providing bespoke search packages which are unrivaled in the widespread recruitment market. Our aim is simple, to provide executive search level services which are flexible and tailored to the individual requirement of each client, on an unrivaled cost structure. We currently specialize in the areas of Procurement, Supply Chain, Logistics, OPEX, Finance and Human Resources.

We believe that every client should receive the benefit and accuracy of a search approach, whilst being able to dictate how, when and where it occurs, all on a fee structure to suit. Our revolutionary approach allows us to structure each assignment according to the requirements, time scales and budget available. We believe that for too long executive search firms have been too rigid in their approach and have been able to dictate how the search is conducted, leaving the client relatively powerless on the outcome.

Our service allows our clients to have increased control, direction and interaction in the search conducted on their behalf and has resulted in successful, on going relationships as search firm of choice with an ever expanding client group.Company DescriptionDSJ Global is a revolutionary search firm, specializing in the bespoke delivery of executive search solutions to clients.\r
Working across a number of niche industries and sectors across the US, UK, and Europe.\r
With offices in New York, Charlotte, Boston, Chicago, Dallas, San Francisco, London, Zurich, Berlin, Hong Kong and Singapore, DSJ Global operates on an international scale providing bespoke search packages which are unrivaled in the widespread recruitment market. Our aim is simple, to provide executive search level services which are flexible and tailored to the individual requirement of each client, on an unrivaled cost structure. We currently specialize in the areas of Procurement, Supply Chain, Logistics, OPEX, Finance and Human Resources.\r
\r
We believe that every client should receive the benefit and accuracy of a search approach, whilst being able to dictate how, when and where it occurs, all on a fee structure to suit. Our revolutionary approach allows us to structure each assignment according to the requirements, time scales and budget available. We believe that for too long executive search firms have been too rigid in their approach and have been able to dictate how the search is conducted, leaving the client relatively powerless on the outcome.\r
\r
Our service allows our clients to have increased control, direction and interaction in the search conducted on their behalf and has resulted in successful, on going relationships as search firm of choice with an ever expanding client group.

  • Executive Assistant to Executive Director

    3 weeks ago

    New York, United States Women of Renewable Industries and Sustainable Energy (WRISE) Full time

    About WRISEWomen of Renewable Industries and Sustainable Energy (WRISE) is a mission-focused and results-drivennon-profit organization working to accelerate the transition to a sustainable and equitable energy futureby igniting the collective power of community to address/remove systemic barriers for women andmarginalized groups within the workplace.Position...

  • Executive Assistant to Executive Director

    1 month ago

    New York, United States Women of Renewable Industries and Sustainable Energy (WRISE) Full time

    About WRISEWomen of Renewable Industries and Sustainable Energy (WRISE) is a mission-focused and results-drivennon-profit organization working to accelerate the transition to a sustainable and equitable energy futureby igniting the collective power of community to address/remove systemic barriers for women andmarginalized groups within the workplace.Position...

  • Executive Director

    2 weeks ago

    New York, United States The Kresge Foundation Full time

    We are an international education and leadership development non-profit network of organizations that focuses on democracy, social justice, and human rights. We achieve our goals through immersive fellowships at the intersection of advocacy, policy, and academia followed by strategic opportunities for connection and engagement that enable our community to...

  • Executive Director

    2 weeks ago

    New York, United States The Kresge Foundation Full time

    We are an international education and leadership development non-profit network of organizations that focuses on democracy, social justice, and human rights. We achieve our goals through immersive fellowships at the intersection of advocacy, policy, and academia followed by strategic opportunities for connection and engagement that enable our community to...

  • Executive Director

    2 weeks ago

    New York, United States EPIP Full time

    Kings Against Violence Initiative (KAVI) was founded in 2009 by Dr. Robert Gore, an Emergency Room physician who felt compelled to address the rising incidence of violence among youth in Central Brooklyn. KAVI offers youth-focused interventions that are school, community, and hospital-based in Central Brooklyn. KAVI’s programming provides youth with...

  • Executive Director

    2 weeks ago

    New York, United States EPIP Full time

    Kings Against Violence Initiative (KAVI) was founded in 2009 by Dr. Robert Gore, an Emergency Room physician who felt compelled to address the rising incidence of violence among youth in Central Brooklyn. KAVI offers youth-focused interventions that are school, community, and hospital-based in Central Brooklyn. KAVIs programming provides youth with...

  • Executive Director

    2 weeks ago

    New York, United States Best Infosystems Full time

    Executive Director_ Brooklyn, NY _Full-Time(FTE)_Direct Hire Position: Executive Director Location: Brooklyn, NY Base Salary : $182,100 to $232,200 + Best-In-Class Benefits JD: The Executive Director role will essentially function as the CEO of an individual clinic in a high-growth environment including owning P&L, guiding and developing our leadership...

  • Executive Director

    2 months ago

    New York, United States Bestinfo Systems LLC Full time

    Executive Director_ Brooklyn, NY _Full-Time(FTE)_Direct HirePosition: Executive DirectorLocation: Brooklyn, NYBase Salary : $182,100 to $232,200 + Best-In-Class BenefitsJD:The Executive Director role will essentially function as the CEO of an individual clinic in a high-growth environment including owning P&L, guiding and developing our leadership team,...

  • Club Executive Director

    1 week ago

    New York, New York, United States Avancer Full time

    Job Opportunity: Club Executive DirectorAvancer is seeking a visionary Club Executive Director to lead our organization. This is a unique opportunity for an experienced leader to shape the future of Avancer.Company Overview:Avancer is a dynamic organization dedicated to empowering youth. Our mission is to provide a safe and supportive environment that...

  • Executive Director

    2 weeks ago

    New York, United States Axionova Engineering Limited Full time

    Job Title: Executive Director Location: New York, New York Reports To: Board of Directors Employment Type: Full-time Company Overview: Axionova Engineering Limited is a dynamic and innovative civil engineering company committed to delivering cutting-edge solutions in structural design, project management, and technical consulting. As a leader in the...

  • Executive Director

    2 weeks ago

    New York, United States Axionova Engineering Limited Full time

    Job Title: Executive Director Location: New York, New York Reports To: Board of Directors Employment Type: Full-time Company Overview: Axionova Engineering Limited is a dynamic and innovative civil engineering company committed to delivering cutting-edge solutions in structural design, project management, and technical consulting. As a leader in the...

  • Executive Director

    2 weeks ago

    New York, United States Axionova Engineering Limited Full time

    Job Title: Executive Director Location: New York, New York Reports To: Board of Directors Employment Type: Full-time Company Overview: Axionova Engineering Limited is a dynamic and innovative civil engineering company committed to delivering cutting-edge solutions in structural design, project management, and technical consulting. As a leader in the...

  • Executive Director

    2 weeks ago

    New York, United States Axionova Engineering Limited Full time

    Job Title: Executive Director Location: New York, New York Reports To: Board of Directors Employment Type: Full-time Company Overview: Axionova Engineering Limited is a dynamic and innovative civil engineering company committed to delivering cutting-edge solutions in structural design, project management, and technical consulting. As a leader in the...

  • Director of Finance

    1 month ago

    New York, United States Keller Executive Search Full time

    About the Company Our client is a leading financial institution with a strong presence in retail and commercial banking, investment services, and wealth management. With a commitment to financial excellence and customer satisfaction, we are seeking a highly qualified Director of Finance to join their executive team. Job Overview The Director of Finance will...

  • Finance Director

    1 month ago

    New York, United States Keller Executive Search Full time

    Our client, a leader in the supply chain and logistics industry, is seeking a dynamic Finance Director to join their team. As the Finance Director, you will be responsible for overseeing all financial aspects of the organization, providing strategic financial insights and guidance to senior management, and ensuring compliance with financial regulations and...

  • Executive Director

    1 month ago

    New York, United States Axionova Engineering Limited Full time

    Job Title: Executive Director Location: New York New York Reports To: Board of Directors Employment Type: Fulltime Company Overview Axionova Engineering Limited is a dynamic and innovative civil engineering company committed to delivering cuttingedge solutions in structural design project management and technical consulting. As a leader in the industry we...

  • Executive Director, Employee Benefits Solutions

    1 week ago

    New York, New York, United States Criterion Executive Search Full time

    Company OverviewCriterion Executive Search is a leading national brokerage and risk management firm, dedicated to delivering exceptional benefits solutions to its clients.Salary: $130,000 - $150,000 per year, based on experience and qualifications.Job DescriptionWe are seeking an experienced Senior Account Executive to join our Employee Benefits team. As a...

  • Healthcare Executive Scientific Director

    1 month ago

    New York, United States Clinical Management Consultants Full time

    Job DescriptionA reputable health system on the east coast is actively seeking an Healthcare Executive Scientific Director to join their team. This is a full-time, permanent position working for a top-ranked organization. Our client is a clinical and academic leader in the innovative application of discovery biomedical science. The multifaceted healthcare...

  • Executive Culinary Director

    1 week ago

    New York, New York, United States EJ's Luncheonette Full time

    Job Title:Executive Culinary DirectorAbout Us:EJ's Luncheonette is a well-known and respected restaurant in the heart of the city, offering a unique blend of comfort food and fine dining experience. We are seeking an experienced Executive Culinary Director to lead our kitchen operations and drive innovation in our menu creation.Salary & Benefits:$80,000 -...

  • Executive Hotel Director

    2 weeks ago

    New York, New York, United States Candlewood Suites Lancaster Full time

    OverviewCandlewood Suites Lancaster is seeking a highly experienced Executive Hotel Director to oversee and manage daily operations, drive service excellence, and achieve profitability goals.