Patient Access Specialist

2 weeks ago


Covina, United States Robert Half Full time
Job DescriptionJob DescriptionWe are seeking a Patient Access Specialist to join our team based in Covina, California. This role involves substantial interaction with patients, particularly concerning their Medi-Cal applications. The Patient Access Specialist will play a crucial role in assisting patients navigate the Department of Public Social Services (DPSS) system, safeguarding confidential patient records, and staying informed about the latest state and federal regulations related to Medi-Cal and other relevant health programs. This position is a short term contract employment opportunity.

Responsibilities:
• Carry out eligibility and other related duties in the Department of Public Social Services (DPSS) system.
• Supervise the completion and management of Medi-Cal applications for patients while navigating through the DPSS system.
• Assess eligibility criteria and facilitate the enrollment process for identified prospective patients.
• Provide comprehensive guidance to patients in determining their insurance needs and advising on suitable health programs.
• Keep meticulous patient records and ensure the privacy of their medical data.
• Communicate effectively with internal and external constituents to deliver seamless service to patients.
• Keep informed about the latest developments in state and federal regulations related to Medi-Cal and other relevant health programs.
• Arrange educational sessions and workshops about the importance of health coverage and the process of obtaining it.
• Cultivate and maintain meticulous knowledge by attending educational workshops, reviewing publications, and participating in societies.• Proficiency in Allscripts is required
• Familiarity with Cerner Technologies is necessary
• Demonstrated experience with EHR SYSTEM is essential
• Knowledge of Epic EMR and Epic Software is needed
• Ability to handle and manage Answering Inbound Calls is crucial
• Experience with Authorizations is a key requirement
• Understanding of Benefit Functions is significant
• Proficiency in Billing Functions is expected
• Familiarity with Clinical Trial Operations is an important aspect of the role

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