Infrastructure Specialist

2 weeks ago

Midland, United States Robert Half Full time
Job DescriptionJob Description

The Infrastructure Specialist is responsible for evaluating, recommending, and implementing Information Technology (IT) solutions that align with industry best practices. This role plays a key part in optimizing the organization's IT systems and processes, supporting governance, risk management, and compliance initiatives, and ensuring continuous improvement in technology infrastructure.


Key Responsibilities:

  • IT Solution Analysis & Implementation: Assess, recommend, and select IT solutions that adhere to industry standards and meet the organization’s needs.
  • End-User Support: Ensure seamless delivery of technology services to users by supporting the organization’s technology strategy and providing optimal service.
  • Continuous Improvement: Regularly evaluate IT processes, technology, and vendor performance to identify areas for improvement.
  • Technical Support: Provide tier-2 support for IT help desk issues and troubleshooting.
  • System Maintenance: Oversee and coordinate the maintenance of critical IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
  • Collaboration with Facilities: Work with the Facilities team to implement IT-related infrastructure solutions, such as TV cabling and related projects.
  • Technology Integration: Leverage current and emerging technologies to meet both present and future infrastructure needs.
  • Policy Management: Maintain and update IT policies, procedures, and standard operating practices (SOPs).
  • Technology Research: Continuously explore and evaluate new technologies, hardware, and software to enhance the organization's IT capabilities.
  • Compliance & Governance Support: Contribute to the organization’s governance, risk management, and compliance efforts, including adherence to SOX, audits, and cybersecurity protocols.
  • Health & Safety Compliance: Adhere to Health, Safety, and Environmental (HSE) policies by participating in required training and safety meetings, and consistently using proper Personal Protective Equipment (PPE).
  • Additional Responsibilities: Perform other duties as assigned to support the IT infrastructure needs of the organization.




  • Experience: At least 3 years of experience in a similar IT infrastructure or support role.
  • Education: Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
  • Technical Skills: Strong knowledge of large-scale network systems, cybersecurity, and desktop support.
  • Industry Experience: Previous experience in the oil and gas service industry is a plus but not required.
  • Communication: Excellent written and verbal communication skills, with the ability to interact effectively across all levels of the organization.
  • Customer Service: Personable with a customer-focused approach to technology support.
  • Project Management: Strong time management skills, with the ability to prioritize and manage multiple tasks and projects.
  • Problem-Solving: Strong critical thinking, troubleshooting, and decision-making abilities.
  • Microsoft Expertise: Advanced knowledge of the Microsoft Office 365 suite and Azure platform.


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