Shipping and Receiving Manager
4 weeks ago
Reports ToOperations Manager
Job PurposeThe Shipping and Receiving Manager is responsible for overseeing all aspects of warehouse shipping and receiving operations, ensuring efficiency, safety, and accuracy in inventory management and logistics.
Key ResponsibilitiesWarehouse Operations
- Supervise daily warehouse activities, including product organization, worker scheduling, and inventory management.
- Perform or verify inventory counts as needed.
- Coordinate incoming and outgoing shipments to ensure timely deliveries and proper placement.
- Inspect completed orders for accuracy and quality.
- Maintain detailed records of all shipping and receiving activities.
- Supervise and train shipping and receiving clerks, forklift drivers, and crane operators.
- Hire, train, and schedule staff to manage hands-on work.
- Ensure inventory accuracy through regular cycle counts and year-end audits.
- Collaborate with the quality control department to adhere to established procedures.
- Liaise with freight companies, logistics personnel, customer service teams, and service providers.
- Enforce safety protocols and ensure the use of appropriate safety equipment.
- Delegate tasks, provide clear leadership, and uphold company policies.
- Implement cost-reduction initiatives in shipping and receiving processes.
- Recommend improvements in processes or products.
- Inspect tools and equipment for maintenance needs.
- Address customer service inquiries as needed.
- High school diploma or equivalent; an associate degree in logistics, supply chain management, or a related field is preferred.
- Proven experience in shipping, receiving, or warehouse management (6+ months preferred).
- Familiarity with compliance regulations and warehouse safety protocols.
- Strong organizational and communication skills.
- Proficiency in shipping and distribution software.
- Knowledge of logistics operations and documentation procedures.
- Forklift experience preferred; certification required within 90 days of hire.
- Leadership, problem-solving, and time-management abilities.
- Physical stamina for prolonged standing and handling heavy materials.
- Work is conducted in warehouse environments, which may include exposure to variable temperatures, inclement weather, and airborne particles.
- Tasks require frequent use of equipment such as forklifts, pallet jacks, and overhead cranes.
- Interaction with staff and leadership occurs regularly to resolve issues and ensure smooth operations.
- Ability to lift and move up to 75 lbs.
- Frequent standing, walking, bending, and reaching.
- Occasional squatting, kneeling, twisting, and pushing or pulling heavy items.
- Shipping and Receiving Clerk
- Shipping and Receiving Lead
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