Family Care Coordinator

1 day ago

Jackson, United States DCI Donor Services Full time
Job DescriptionJob Description

Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at TDS is to save lives through organ donation and we want professionals on our team that will embrace this important work Specifically, people with expertise in communicating in difficult situations and building relationships with patients and their families similar to counseling or patient relations. This position, Family Care Coordinator, will work with organ donor families, hospital personnel, physicians, and other team members from TDS to work through the donation process for saving lives through organ and tissue donation. Primary work environment is in the hospital setting in Nashville area of Tennessee and throughout Tennessee hospitals. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must.

What is a Family Care Coordinator?

Family Care Coordinators (FCCs) support and educate the potential donor’s next-of-kin regarding donation options. FCCs determine family dynamics and assess the family’s understanding of the patient’s prognosis to aid in the donation process. They work alongside other clinical team members and hospital staff to be both an advocate for donation and a resource to the donor’s family.

COMPANY OVERVIEW AND MISSION

Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee – and is a member of the DCI Donor Services family.

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Tennessee Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor’s gift and share the importance of the gift of life.

We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include:

  • Determines family dynamics and assesses the family’s understanding of the patient’s prognosis when appropriate to initiate the donation discussion.
  • Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation.
  • Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure.
  • Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process.
  • Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary.
  • Visually assesses donors, interpret charts, document information and communicate findings.
  • Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient’s current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family’s understanding of the prognosis and acts as a family advocate to the health care team as necessary.
  • Provides education to hospital staff regarding authorization, family care process and donation process.
  • Responsibilities may be affected by increased donor activity. Performs other duties as assigned.

The Family Care Coordinator will work 15 days per month – and be on call for periods of up to 24 hours.

The ideal candidate will have:

  • A bachelor’s degree
  • 2 – 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention
  • Knowledge of medical and legal principles of authorization, donor evaluation, and management.
  • Exceptional teamwork, communication, and conflict management skills.
  • Valid Driver’s license with ability to pass MVR underwriting requirements


We offer a competitive compensation package including:

  • Up to 176 hours of PTO your first year
  • Up to 72 hours of Sick Time your first year
  • Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
  • 403(b) plan with matching contribution
  • Company provided term life, AD&D, and long-term disability insurance
  • Wellness Program
  • Supplemental insurance benefits such as accident coverage and short-term disability
  • Discounts on home/auto/renter/pet insurance
  • Cell phone discounts through Verizon

**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.

DCIDS is an EOE/AA employer – M/F/Vet/Disability.



PIb24df12c721f-25405-36167787

  • Family Care Coordinator

    3 days ago

    Jackson, United States DCI Donor Services Full time

    Job DescriptionJob DescriptionTennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at TDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Specifically, people with expertise in communicating in difficult situations and...

  • Care Coordinator for Hospice Patients

    7 days ago

    Jackson, Tennessee, United States Tennessee Quality Care – an Addus family company Full time

    About the RoleTennessee Quality Care – an Addus family company is seeking a skilled RN Case Manager to join their team in Jackson. This role will involve providing compassionate care and support to patients and their families.Estimated Salary:$65,000 - $80,000 per year, depending on experience.Job DescriptionAs an RN Case Manager, you will assume primary...

  • Team Coordinator/CNA

    4 weeks ago

    Jackson, United States Agape Care Group Full time

    Overview: Join Our Team as a Team CoordinatorAre you a leader committed to creating meaningful patient experiences? Do you have strong organizational and people skills?  We are looking for a team coordinator ready to lead and serve. As a team coordinator, you will be responsible for answering all incoming calls, processing daily workflow, assignment of...

  • Spiritual Resource Coordinator

    4 weeks ago

    Jackson, United States Agape Care Group Full time

    Overview: Join Our Team as a Spiritual Care CoordinatorAre you passionate about making a difference in the lives of others? Do you want to make a meaningful impact and help create positive experiences for patients and families?  We are looking for spiritual care coordinators or chaplains to join our team who are committed to guiding each patient with...

  • Senior Hospice Clinical Coordinator

    6 days ago

    Jackson, Tennessee, United States Tennessee Quality Care – an Addus family company Full time

    Tennessee Quality Care – an Addus family companyWe are seeking a skilled RN Case Manager to join our growing team in Jackson, TN. This role offers a competitive salary, generous time-off package, 401(k) + match, and much more.About the Role:Assume primary responsibility for patient and family caseload, including assessment, determining eligibility,...

  • Nurse Care Coordinator

    1 week ago

    Jackson, Michigan, United States Henry Ford Health System Full time

    Job Summary">We are seeking a highly skilled Registered Nurse to join our team as a Nurse Care Coordinator. This role involves providing exceptional patient care and coordinating with healthcare teams to ensure seamless delivery of services.">About Us">At Henry Ford Health System, we partner with nearly 2 million people on their health journey, offering a...

  • Nurse Care Coordinator

    3 days ago

    Jackson, Mississippi, United States Agape Care Group Full time

    Role OverviewBecome a salaried Weekend On-Call RN with Agape Care Group, offering FULL SALARY for ON CALL hours. We seek registered nurses who value patient time and provide meaningful experiences.About the RoleAs a Weekend On Call RN, you'll evaluate patients and create care plans while communicating with the care team. You'll serve as the driver of our...

  • Nurse Care Coordinator

    7 days ago

    Jackson, Michigan, United States Henry Ford Hospital Full time

    Experienced Nurses sought for a rewarding role at Henry Ford Allegiance Hospital. In this position, you will provide exceptional patient care and lead the coordination of quality compassionate care.The ideal candidate is a registered nurse with strong clinical knowledge, analytical abilities, and effective communication skills. If you are passionate about...

  • Advanced Patient Care Coordinator

    1 week ago

    Jackson, Michigan, United States Henry Ford Hospital Full time

    Job OverviewWe are seeking a highly skilled and compassionate Advanced Patient Care Coordinator to join our team at Henry Ford Allegiance Hospital.About the RoleThis is a night shift position, working in our Seven North-West department. As an Advanced Patient Care Coordinator, you will be responsible for providing leadership in the coordination and delivery...

  • Spiritual Care Counselor

    4 weeks ago

    Jackson, United States Agape Care Group Full time

    Overview: Join Our Team as a Spiritual Care Coordinator Are you passionate about making a difference in the lives of others? Do you want to make a meaningful impact and help create positive experiences for patients and families? We are looking for spiritual care coordinators or chaplains to join our team who are committed to guiding each patient with...

  • Medical Care Coordinator

    7 days ago

    Jackson, Mississippi, United States Our Lady of the Lake Regional Medical Center Full time

    About the RoleWe are seeking a highly skilled Registered Nurse 2 to join our medical team at Our Lady of the Lake Regional Medical Center. As a key member of our healthcare team, you will be responsible for delivering exceptional patient care and coordination services.Key ResponsibilitiesDevelop and implement comprehensive patient care plans in collaboration...

  • Professional Nursing Care Coordinator

    5 days ago

    Jackson, Mississippi, United States Our Lady of the Lake Regional Medical Center Full time

    Nursing Care Coordinator OpportunityWe are seeking a highly skilled and compassionate Registered Nurse to join our team as a Nursing Care Coordinator. This is an excellent opportunity for a dedicated professional to make a meaningful impact in the lives of our patients.About the Role:This position is responsible for coordinating and delivering high-quality...

  • Family Physician Position in Jackson, MS

    1 week ago

    Jackson, Mississippi, United States ETS Family Medicine Full time

    Job OpportunityWe are seeking a dedicated Family Physician or Internal Medicine Physician to join our team in Jackson, MS and Vicksburg, MS (55-minute drive).Outpatient OnlyNew primary care group with a focus on providing exceptional patient careClinic within a hospital settingCompetitive compensation packageSign-on bonus availableUp to $100,000 student loan...

  • Healthcare Professional

    1 week ago

    Jackson, Michigan, United States Henry Ford Health System Full time

    Job SummaryWe are seeking a skilled Patient Care Coordinator to join our team at Henry Ford Health System. This role will involve providing exceptional patient care and coordination services to patients, families, and healthcare teams.About the RoleThis position requires strong leadership skills, effective communication, and analytical abilities to...

  • Medical Director for Family Medicine

    6 days ago

    Jackson, Mississippi, United States ETS Family Medicine Full time

    About the PositionWe are seeking a highly skilled Medical Director for our Family Medicine practice.Work EnvironmentThis is a permanent and full-time position in an outpatient setting within a hospital clinic.The ideal candidate will be part of a new primary care group, offering competitive compensation, a sign-on bonus, up to $100,000 student loan...

  • Nurse Care Coordinator

    1 week ago

    Jackson, Michigan, United States Henry Ford Health System Full time

    About the PositionWe are seeking a highly skilled Nurse Care Coordinator to join our team at the Henry Ford Health System. This role requires strong clinical knowledge and excellent communication skills.Salary Range$83,000 - $110,000 per year, depending on experience.ResponsibilitiesAssess patient needs and develop individualized care plans.Collaborate with...

  • Leading Physician in Outpatient Family Medicine

    1 week ago

    Jackson, Mississippi, United States ETS Family Medicine Full time

    Job DescriptionFamily Medicine Physician or Internal Medicine PhysicianWe are seeking a skilled Family Medicine or Internal Medicine physician to join our practice in Jackson, Tennessee. The ideal candidate will have the ability to provide high-quality patient care in an outpatient setting.Outpatient only (primary care)The practice is owned by a...

  • Family Physician or Internal Medicine Physician

    3 months ago

    Jackson, United States ETS Family Medicine Full time

    Job DescriptionJob DescriptionPermanent & Full-timeLocation:Jackson, MS Vicksburg, MS (55 minutes)About the position:Outpatient OnlyNew primary care groupClinic within a hospitalCompetitive compensationSign-on bonusUp to $100,000 student loan assistanceCMERelocation allowanceQualified Candidates:Current resident, board eligible or board certifiedInterview...

  • Nursing Care Coordinator

    1 week ago

    Jackson, Tennessee, United States Williamson Health Full time

    Job Summary: As a Registered Nurse at Williamson Health, you will play a pivotal role in delivering exceptional patient experiences and outcomes through effective assessment, planning, and collaboration with other healthcare professionals. About Us: Williamson Health is one of the South's most exceptional health care systems, with a 203 bed hospital...

  • Family Medicine Physician or Internal Medicine Physician

    3 months ago

    Jackson, United States ETS Family Medicine Full time

    Job DescriptionJob DescriptionFamily Medicine Physician or Internal Medicine PhysicianSeeking a Family Medicine or Internal Medicine physician for an impressive permanent full-time position in Jackson. The practice is located very close to downtown Jackson and an 80 minute drive to Memphis.Outpatient only (primary care)Primary care practice owned by a...