Policy Admin

Description

Summary

Responsible for supporting the new business and/or various customer service and contract administration functions to in-force Life, Disability and Self Insured Medical Stop Loss business. This position also provides service and support to Premium, Commission, Underwriting, Claims and Field sales/service teams.

Responsibilities

• Responsible for systems set up for Stop Loss. Creation of contract/certificates/administration agreements, and amendments of in force contract, and any other contract documents needed for Group Life, Disability and Medical Excess Loss Products. Analyze documents submitted and policy admin system (PASR/ESL), determine if additional information is needed. Administration of in force contracts for Benefits Life, Disability and Medical Stop Loss products to include policyholder list bill updates, renewals, agent of record, etc. Responsible for daily management of work assignments insuring appropriate communications, and that deadlines and Service Level Agreements are met

45%

• Obtain and maintain basic knowledge of products, processes, industry and company rules regarding pre-sale, policy set up and issue, renewals, revision, medical underwriting, system administration, amendments, etc.

5%

• Responsible for daily management of work assignments insuring appropriate Communications, and that deadlines and Service Level Agreements are met.

40%

• Provide customer service via the Benefits 800 phone line to policyholders, broker/agents, sales team etc.

5%

• Understanding and application of guides for Broker/Agent and TPA appointments for contract renewal and Broker of Record changes.

5%

Skills

microsoft office, data entry, administrative support, customer service, pdf, excel pivot tables

Top Skills Details

microsoft office,data entry,administrative support,customer service,pdf

Additional Skills & Qualifications

Required/Preferred Qualifications

Education Required:

High School Diploma

MUST:

PDF ability, create documents, edit documents

Minimum Years of Related Work Experience Required:

One year of work experience in a fast paced and team environment

Skills and Abilities Required:

Excellent oral/written communication, customer service, and interpersonal skills Strong Planning, Prioritizing, Organizational skills Detail orientation with high level of accuracy Ability to learn and apply a complex system and set of rules and guides Ability to multi-task and deliver results in a fast-paced, deadline driven environment Demonstrate initiative and self motivation skills Knowledge of Microsoft applications, Word, Excel and Access

Education/Experience/Licensing Training/Skills/Abilities PREFERRED:

One year of work experience in a fast paced and team environment Knowledge of Microsoft applications, Word, Excel and Access Prior experience in group life, disability and/or medical insurance preferred.

Contact With Others

Internal: Premium Administration Financial Reporting Unit Sales Ops/Commissions Quality Assurance Claims Underwriting Benefits Sales/Service Field Teams External: Policyholders Insured’s Agents/Broker TPA’s

Impact

Frequently works with a variety of internal customers providing standard information. May contact external/internal customers/clients and answer questions.

Job Complexity

Provides basic support. Identifies problems and all relevant issues in straightforward situations, assesses each using standard procedures.

Skills & Knowledge

Entry level support role. Some prior work experience. Requires general skills, basic understanding of computer applications and data entry. Good organizational skills.

Reporting Structure

Completes task as assigned, but can self-assign basic tasks as needed. Works within established procedures under direct supervision. No supervisory responsibilities.

Experience Level

Entry Level

send resume' to kvanduren @teksystems.com

Pay and Benefits

The pay range for this position is $17.00 - $19.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position will be accepting applications until Dec 9, 2024.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.