Network Engineer
2 months ago
3287943
** U.S. Citizens & GC Holders **
12-month contract to hire
100% Remote
Top Skills:
1. Significant experience with Call Manager, voice network design, Call Center (UCCE) applications, Call Center Enterprise Applications (Verint, Quality Monitoring, WFM, etc).
2. Sr. Engineering Network Design experience - Voice and Collaboration within an Enterprise level environment
3. Designed and worked within workforce management tools (Collabora) and providing quality monitoring in analytics and supported multiple channels (SMS, Voice, Chat, Automation)
4. Well-Rounded Engineer that has worked in multiple areas and groups within background and worked within voice design, systems, networking, integration type work) - moving from various technologies
Job Description:
We are seeking highly skilled and senior level UCCE Engineers. This resource will be apart of a team of 5 other engineers that will provide expertise in all aspects of designing, maintaining, configuring and sustaining the Cisco VoIP network, including: voice network design, implementation, maintenance of existing networks, upgrading/configuration, documenting design and installation of Cisco hardware. In addition, the Engineer will utilize a broad knowledge of network communications and local area network/wide area network (LAN/WAN) operations to ensure optimum configuration and operation of all related Telecomm systems.
The Telecommunications Engineer will provide expertise in all aspects of designing, maintaining, configuring and sustaining the Cisco VoIP network, including: voice network design, implementation, maintenance of existing networks, upgrading/configuration, documenting design and installation of Cisco hardware. In addition, the Engineer will utilize a broad knowledge of network communications and local area network/wide area network (LAN/WAN) operations to ensure optimum configuration and operation of all related Telecomm systems.
This role is for an experienced professional capable of independently carrying out assignments typical of someone who has both planned, designed and built from the ground up Cisco-based Telecommunication Infrastructure to include Cisco CUCM, Presence, ACD/IVR using Cisco UCCE or UCCX + tools for call recording, work force management, CTI and reporting solutions.
Requirements:
* 3 to 5 years of working knowledge of Cisco Unified Communications platform (Cisco Communications Manager, CUSP, Cisco Unity, Cisco UCCE, and Cisco voice gateways)
* 3 to 5 years of telecommunications, implementation, and operation experience.
* Bachelor of Science in Computer Sciences/ Electrical Engineering/related major or at least 3 years of experience in telecommunications engineering.
* Experience with Cisco UCCE administration which includes ICM scripting and CVP applications and reporting and CUIC administration and reporting.
* Experience working with call recording systems, WFM, CTI and reporting systems typical of a contact center environment
* Hands-on experience in TCP/IP networking and troubleshooting tools, such as Wireshark, as it relates to troubleshooting VoIP signaling and media.
* Experience with Cisco Switches, ASA’s and Routers (CCNA) or equivalent.
Knowledge/Skills/Abilities
* Ability to communicate technical and operational-related concepts to a range of technical and non-technical staff.
* Ability to discuss telecommunications engineering solutions within team and with members outside of team.
* Ability to perform as a team player on a Cisco Voice team.
* Ability to resolve issues in a timely manner, forecast, and plan telecomm systems maintenance and upgrades.
* Knowledge of programming languages (Python, C#, Java or other) and APIs related to Cisco or Call Center products a strong plus.
* Effective verbal and written communication skills.
* Solid understanding of enterprise dial-plan development and administration.
* Good working knowledge of VoIP signaling (H323, SCCP, MGCP, SIP) and signaling inter-working with QSIG, PRI, and T1-CAS.
* Strong work ethic and project management skills.
* Strong understanding of LAN/WAN technologies and software tools for performance monitoring and troubleshooting.
* Understanding of SIP and H323 video integration and interoperability in a Cisco IP Telephony environment.
* Understanding of VoIP WLAN concepts, considerations, and best practices.
Upcoming initiatives in flight:
Advanced routing creation for call center workflows, integration of additional applications into the phone system (InGenius, CRM, Verint), rebuild of outdated phone system designs and dialing plans.
-
Senior Network and Systems Engineer
4 weeks ago
Bloomfield Hills, Michigan, United States SysMind Tech Full timeJob Summary: SysMind Tech is seeking a highly skilled Senior Network and Systems Engineer to join our team. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our enterprise network infrastructure. This includes managing network devices, servers, and storage systems, as well as ensuring the security and...
-
Sr Network Engineer Dallas or Detroit metro
1 week ago
Auburn Hills, United States comerica Full timeSenior Network EngineerThe Senior Network Engineer is responsible for managing, designing, and improving Comerica’s enterprise network. He or she will assist network architects with design and implementation of network technologies. This role is responsible for providing guiding principles and leadership to engineering teams as well as offering proactive...
-
Auburn Hills, United States comerica Full timePrincipal Network EngineerThe Principal Network Engineer is responsible for managing, designing, and improving Comerica’s enterprise network. He or she will assist network architects with design and implementation of network technologies. This role is responsible for providing guiding principles and leadership to engineering teams as well as offering...
-
Senior Network Systems Engineer
4 weeks ago
Auburn Hills, Michigan, United States Woongjin, INC. Full timeJob SummaryWe are seeking a highly skilled Sr. System Engineer to join our team at Woongjin, INC. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our corporate network infrastructure.Key Responsibilities Design and implement network architecture to meet business requirements Configure and maintain...
-
Sr Network Engineer
3 weeks ago
Beverly Hills, United States Prosum Full timeThis is a 6+ mo Cisco refresh projectMUST have current Cisco Switch refresh experience.Items Required to be completed:New Sites/Circuits: to be brought up and integratedUpgrade all ports for 9100 series AP’s to 5G throughout enterpriseDNAC Essentials upgrade to Advantage License - @ 75 switches.Switch port speed limitation - network wide.Research and...
-
Sr Network Engineer Dallas or Detroit metro
8 hours ago
Auburn Hills, United States comerica Full timeSenior Network EngineerThe Senior Network Engineer is responsible for managing, designing, and improving Comerica’s enterprise network. He or she will assist network architects with design and implementation of network technologies. This role is responsible for providing guiding principles and leadership to engineering teams as well as offering proactive...
-
Auburn Hills, United States comerica Full timePrincipal Network EngineerThe Principal Network Engineer is responsible for managing, designing, and improving Comerica’s enterprise network. He or she will assist network architects with design and implementation of network technologies. This role is responsible for providing guiding principles and leadership to engineering teams as well as offering...
-
Aruba Network Architect
4 weeks ago
Spring Hills, Texas, United States Xlysi Full timeJob SummaryAs a seasoned Network Architect at Xlysi LLC, you will be responsible for designing, implementing, and maintaining global network infrastructure. This includes advanced knowledge of networking technologies, concepts, and protocols such as TCP/IP, routing, switching, IPAM, DNS, DDNS, DHCP, F5 GTM/LTM, SSH, VPN, Internet Proxy, IPS, IDS, IP routing...
-
SR Network Engineer
2 weeks ago
Beverly Hills, CA, United States Prosum Full timeSkills required:5 to 10 years as a Network Engineer. MUST have current Cisco Switch refresh experience.Layer 3 switching, strong OSPF and Spanning Tree Protocol (STP) are must haves for the switch refresh project.This is a Cisco Switch/Router refresh position for Hospital locations swapping out 10 to 12 year old switches/routers then configuring and...
-
Service Network Management Engineer
2 weeks ago
Auburn Hills, United States Comrise Full timeJob Title: Service Network Management Engineer (Mandarin)Location: Auburn Hills, MI (On-Site) – Open to relocating candidatesTerm: Perm/Full-Time/Direct HireIndustry: Automotive ManufacturingSalary: $80k-120k/yr (base salary) + 1 month performance bonusNote: Must have legal authorization to work in the United States. No Corp-to-Corp (C2C/C2H) or Visa...
-
Network Infrastructure Specialist
1 month ago
Farmington Hills, Michigan, United States HCL Global Systems Full timeJob Summary: HCL Global Systems, Inc. is seeking a skilled Network Engineer to manage and maintain computer networks, including hardware, systems software, and applications software. The ideal candidate will have experience with Cisco routers, switches, and firewalls, as well as proficiency in troubleshooting and resolving systems problems. Key...
-
Hanover Hills, Maryland, United States Lockheed Martin Full timeJob Summary:Lockheed Martin is seeking a highly skilled Network Engineer and IT Specialist to join our team. As a Network Engineer and IT Specialist, you will be responsible for designing, implementing, and maintaining classified network infrastructure. You will also monitor network performance, troubleshoot issues, and perform regular security assessments...
-
Senior Network Systems Engineer
4 weeks ago
Crestview Hills, Kentucky, United States St. Elizabeth Healthcare Full timeJob Summary:Under general direction, manages the purchase, installation, and support of St. Elizabeth Healthcare data systems, including LAN/WAN systems, databases, storage area networks, and information security. This role requires expert knowledge of LAN/WAN systems, networks, and applications.Key Responsibilities:Provide well-planned and efficient...
-
Wmware Infrastructure Network Engineer
1 month ago
Auburn Hills, United States Synergies Plus Resources Full timeKey Responsibilities: - Onsite in Auburn Hills Michigan• Server Management: In houseo Install, configure, and maintain Windows, Linux, and cloud-based servers in production environments.o Monitor and optimize server performance using diagnostic tools to identify and resolve bottlenecks.o Perform hands-on system upgrades, patches, and hardware migrations...
-
Senior Network Analyst
5 days ago
Auburn Hills, United States Motion Recruitment Full timeThe world’s largest automotive company is searching for a Senior Network Support & Automation Analyst to join their Data Network & Telecom Strategy team on a hybrid basis in Auburn Hills, MI. In this role, you will provide operational support for network infrastructure across over 55 sites, drive network automation initiatives, and ensure compliance with...
-
Auburn Hills, United States comerica Full timePrincipal Network EngineerThe Principal Network Engineer is responsible for managing, designing, and improving Comerica’s enterprise network. He or she will assist network architects with design and implementation of network technologies. This role is responsible for providing guiding principles and leadership to engineering teams as well as offering...
-
Controls Engineer
5 days ago
Auburn Hills, United States Tata Technologies Full timeAt Tata Technologies we make product development dreams a reality by designing, engineering, and validating the products of tomorrow for the world’s leading manufacturers. Due to our continued growth, we are now recruiting for a Controls Standards Manager to strengthen our team in Auburn Hills, MIDescription:The Controls Standards Manager is responsible...
-
Engineering Internship Opportunity
4 weeks ago
Spring Hills, Texas, United States Applied Technical Services, Inc. Full timeInternship Overview:As an intern on the Engineering team at Applied Technical Services, Inc., you will have the opportunity to assist with testing and certification of fall protection systems.The internship will include a lot of direct hands-on experience to utilize your knowledge and gain great experience in the industry.This position will report to our...
-
Infrastructure Systems Engineer
3 weeks ago
Auburn Hills, United States NuTechs LLC Full timeJob DescriptionJob DescriptionInfrastructure Systems EngineerResidency in Michigan and 100% onsite (Auburn Hills) work are mandatory.No relocation options available.Legal right to work in the United States required; no visa sponsorship available.Position Overview:The ideal candidate will have hands-on experience in both server and network administration and...
-
Aftersales Engineer
5 days ago
Auburn Hills, United States Comrise Full timeJob Title: Aftersales Engineer / Service Network Management Engineer (Mandarin)Location: Auburn Hills, MI (On-Site) – Open to relocating candidatesTerm: Perm/Full-Time/Direct HireIndustry: Automotive ManufacturingSalary: $80k-120k/yr (base salary) + 1 month performance bonusNote: Must have legal authorization to work in the United States. No Corp-to-Corp...