Customer Service Representative

2 weeks ago

Cincinnati, United States LHH Recruitment Solutions Full time
Job DescriptionJob Description

Job Title: Customer Service Representative (Temporary Contract)

Company: LHH Recruitment Solutions

Location: Sharonville, Cincinnati, Ohio

Contract Duration: 6 months

Pay Rate: $18 - $20 per hour

Overview:

LHH Recruitment Solutions is seeking a skilled Customer Service Representative for our client in Sharonville. This temporary position is ideal for individuals with a strong call center background, particularly in accounting or banking, who are committed to delivering exceptional customer service.

Key Responsibilities:

  • Manage inbound and outbound calls, providing excellent service to customers.

  • Resolve inquiries and issues efficiently while maintaining a positive attitude.

  • Document customer interactions accurately in the system.

  • Collaborate with team members to enhance customer satisfaction.

  • Adhere to company policies and procedures.

Qualifications:

  • Previous call center experience is mandatory.

  • Experience in accounting or banking within a call center environment is required.

  • Strong communication and interpersonal skills.

  • Excellent problem-solving abilities and attention to detail.

  • Ability to thrive in a fast-paced environment.

  • Familiarity with customer service software and Microsoft Office.

Benefits:

  • Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.



Pay Details: $18.00 to $20.00 per hour

Search managed by: Bianca Mishurda

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

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