Customer Services Representative

2 days ago


Memphis, United States Randstad Full time
Job DescriptionJob Description

Remote Customer Service Opportunity – Health Insurance Focus

Are you ready to make a difference in healthcare, all from the comfort of your home? We're seeking passionate Customer Service Representatives to join a mission-driven team dedicated to transforming healthcare delivery

Position Highlights:

  • 100% Remote (work from anywhere in the U.S.)
  • Handle inbound calls related to health insurance inquiries—coverage details, claims status, provider info, and more.
  • Flexible 8-hour shifts available between 8 AM – 8 PM Central. (Must be willing to work until 8 PM if required)
  • Comprehensive training provided (4-6 weeks). Monday-Friday, 8 AM – 5 PM Central.

What You’ll Do:

  • Provide clear, compassionate solutions to members, providers, agents, and brokers.
  • Use your tech skills to navigate multiple systems, screens, and communication channels.
  • Respond empathetically and professionally to inquiries regarding health insurance coverage.
  • Work with a dynamic team, tackling complex customer needs while staying organized and detail-oriented.
  • Both Inbound and Outbound opportunities available

The Experience You’ll Need:

  • 1+ years of Call Center experience (longevity at one company preferred).
  • Strong computer skills, including Outlook and chat systems.
  • Ability to multi-task, solve problems, and maintain effective relationships with customers and team members.
  • High-speed internet (cable or fiber) and the ability to hardwire into your router—no WiFi.
  • Smartphone for authentication purposes.

Ready to join a team that’s not just about business but about making a real impact? Apply now and become part of something bigger

Please send all resumes or inquiries to marc.kusherman@randstadusa.com with the word ECHO in the subject line.

Company DescriptionRandstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing.

We can’t wait to tell you all about itCompany DescriptionRandstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing. \r
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We can’t wait to tell you all about it

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