Customer Service Representative

5 days ago

Memphis, United States Radians, Inc. Full time

POSITION SUMMARY:

The Customer Service Representative (CSR’s) will provide customers with the information and services they need to successfully promote and buy Radians products. CSR’s will work collaboratively with Inside Sales Representatives, Inside Sales Account Representatives, Regional Sales Managers, and Manufacturer’s Representatives to facilitate the sales process.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Answering customer calls, assisting and/or directing them
  • Calls that include special pricing should be transferred to the Inside Sales or Inside Sales Account Representative
  • Product knowledge of our products and the competitive industry
  • Identify and understand who key competitors are in the industrial/safety channel
  • Participate in the sales process as well as the administrative requirements of answering calls, entering orders, providing pricing, order tracking and complaint resolution
  • All incoming orders received via sales fax, email, mail, EDI, SPS, or any other electronic form of communication should be entered daily upon receipt
  • All credits and samples to be entered the day they are received
  • Follow-up calls and voicemails should be returned by end of business the day of receipt
  • Both positive and negative feedback received by customers should be entered with a task in P21
  • Communicate customer product requirements to Purchasing in a timely manner to minimize backorders.
  • Other duties as assigned


EDUCATION and/or EXPERIENCE & OTHER SKILLS AND ABILITIES:

  • Customer service background: experience in a safety products environment preferred
  • Heavy customer service/data entry skills
  • Excellent phone call skills/ etiquette with ability to answer a high volume of incoming customer service calls a must
  • Strong written and verbal communication skills
  • Must be PC literate (MS Office) and have strong data entry, organizational and interpersonal skills
  • Experience with P21 is a plus
  • Ability to multi-task and prioritize work on a daily basis


PHYSICAL DEMANDS:

While performing the duties of this job, the employee is required to occasionally sit, climb or balance; the employee is frequently required to reach with hands and arms; stoop, kneel, crouch, or crawl; the employee is regularly required to stand, walk, use hands to finger, handle, or feel; talk or hear.

  • Customer Service Representative

    1 month ago

    Memphis, Tennessee, United States Ewing Moving Service & Storage, Inc. Full time

    Job OverviewEwing Moving Service & Storage, Inc. is seeking a skilled Customer Service Representative to join our team.Key ResponsibilitiesCustomer SupportProvide exceptional customer service to ensure customer satisfactionRespond to customer inquiries and resolve issues in a timely and professional mannerProduct KnowledgeStay up-to-date on product and...

  • Customer Service Representative

    2 months ago

    Memphis, United States Bunzl plc Full time

    CUSTOMER SERVICE REPRESENTATIVE 1 ST SHIFT 8 am-5 pm Cordova Safety Products, a division of Bunzl, is seeking a Customer Service Representative for our location in Memphis. The Customer Service Rep will answer customer inquiries, enter and successful Customer Service, Customer Service Representative, Representative, Processing, Manufacturing, Retail

  • Customer Service Representative

    4 weeks ago

    Memphis, Tennessee, United States Domino's Pizza LLC Full time

    About UsDAKS, Inc, the proud owner and operator of 58 Domino's Pizza stores, is seeking a skilled Customer Service Representative to join our team. With a strong commitment to customer satisfaction and a passion for delivering exceptional service, we strive to create a positive experience for every customer.Job DescriptionWe are looking for a...

  • Customer Service Representative

    3 days ago

    Memphis, United States Radians, Inc. Full time

    POSITION SUMMARY: The Customer Service Representative (CSRs) will provide customers with the information and services they need to successfully promote and buy Radians products. CSRs will work collaboratively with Inside Sales Representatives, Inside Sales Account Representatives, Regional Sales Managers, and Manufacturers Representatives to facilitate the...

  • Customer Service Representative

    4 months ago

    Memphis, United States Window Genie SPV, LLC Full time

    Answer inbound phone calls. - Provide job estimates/quotes for services and close the sale. - Manage and enter all data into the point-of-sale system. Be willing to specialize in our systems. - Schedule and communicate all jobs, callbacks, delays, an Customer Service Representative, Customer Service, Representative, Retail, Skills

  • Customer Service Representative

    4 weeks ago

    Memphis, Tennessee, United States Kangaroo Express Full time

    Key Responsibilities:Kangaroo Express Retail Customer Service Representative Job SummaryAs a Retail Customer Service Representative at Kangaroo Express, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment. Your duties will include greeting customers, handling...

  • Customer Service Representative

    1 month ago

    Memphis, Tennessee, United States GPM Investments Full time

    Customer Service RepresentativeAt GPM Investments, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience for our customers.ResponsibilitiesProvide excellent customer service, answering...

  • Customer Service Representative

    6 months ago

    Memphis, United States Corky's Barbecue Full time

    Job Type Part-time Description Job Title: E-Commerce Customer Service Representative Overview: Corky's BBQ is seeking a customer service representative who will work on our e-commerce platform and assist customers with placing orders, answering questions, and resolving issues. The ideal candidate will have excellent communication skills, attention to detail,...

  • Customer Service Representative

    4 weeks ago

    Memphis, Tennessee, United States FedEx Office Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at FedEx Office. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, utilizing consultative skills to anticipate customer needs, and providing solutions. You will be knowledgeable in all areas of the Store's...

  • Customer Service Representative

    1 week ago

    Memphis, Tennessee, United States Hospitality Syracuse Inc. Full time

    Job SummaryWe are looking for a talented Customer Service Representative to join our team at Hospitality Syracuse Inc.About the RoleAs a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive experience for all guests.Key ResponsibilitiesBe friendly and helpful to customers and...

  • Customer Service Representative

    4 weeks ago

    Memphis, Tennessee, United States Virtual Full time

    Job Title: Customer Service RepresentativeJob Summary:Vaco is hiring a Customer Service Representative/Data Coordinator for a client in the Bartlett area. This role is a support member to the Administrative Team, providing efficient data entry services and fulfilling clerical duties as assigned. The position will occasionally need to provide backup support...

  • Customer Service Representative

    4 weeks ago

    Memphis, Tennessee, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you looking for a rewarding career in customer service? Do you enjoy helping others and providing exceptional service? U-Haul is seeking a Customer Service Representative to join our team!As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers...

  • Customer Service Representative

    4 weeks ago

    Memphis, Tennessee, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your key responsibilities will include:Greeting customers and providing them with a positive, engaging experienceTaking customer orders using our...

  • Customer Service Representative

    4 weeks ago

    Memphis, Tennessee, United States Bass Pro Shops Full time

    Key Responsibilities:Secure all firearms brought into the store with trigger locks;Check in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges;Greet all customers as they enter the store;Handle customer's merchandise returns;Sort returns by category and return to proper area.About the Role:As a...

  • Customer Service Representative

    4 weeks ago

    Memphis, United States Jobot Full time

    Job DescriptionJob DescriptionGrowing client in Memphis is looking to hire a hybrid Client Services Rep!!This Jobot Job is hosted by: Kyle BeardAre you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.Salary: $23 - $24 per hourA bit about us:Our client is a leading importer and distributor of gift and home decorative...

  • Customer Service Representative

    1 month ago

    Memphis, Tennessee, United States Domino's Franchise Full time

    Job OverviewAs a Domino's Customer Service Representative, you will be the face of our brand, providing exceptional customer service to our valued customers. Your primary responsibility will be to handle customer inquiries and concerns in a professional and courteous manner. Key Responsibilities Provide top-notch customer service via phone and in-person...

  • Customer Service Representative

    1 month ago

    Memphis, United States U-Haul Full time

    Location: 2722 N Watkins, Memphis, Tennessee 38127 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service Representative

    5 months ago

    Memphis, United States U-Haul Full time

    Location: 3561 Mendenhall Rd, Memphis, Tennessee 38115 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    1 month ago

    Memphis, United States U-Haul Full time

    Location: 7399 Hwy 64, Memphis, Tennessee 38133 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service Representative

    2 weeks ago

    Memphis, United States U-Haul Full time

    Location: 5315 Summer Ave, Memphis, Tennessee 38122 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...