Accounts Receivable Clerk
6 hours ago
We are seeking a diligent Accounts Receivable Clerk to join our team in Aurora, CO. In this role, you will play a crucial part in managing and maintaining customer accounts, addressing customer inquiries, and ensuring accurate record-keeping. This role offers a contract to permanent employment opportunity.
Responsibilities:
• Effectively manage and maintain an account portfolio with detailed notes and customer terms
• Process customer payments through various methods such as checks, cash, EFT, and online bill pay
• Conduct research and resolve discrepancies and credits on customer accounts
• Establish and maintain productive relationships with both internal and external contacts for account payment status and delivery information
• Adhere to Nevada credit law and standard operating procedures in reviewing accounts
• Distribute monthly statements to customers
• Collaborate with sales and other departments to resolve account disputes
• Deliver high-level customer service, promptly answering customer questions and efficiently resolving concerns
• Handle high volumes of orders and calls, ensuring accurate customer records and account status
• Execute collection procedures as outlined in SOPs, escalating to supervisors as needed.
• Proficiency in Accounts Receivable (AR)• Prior experience in customer service and sales
• Familiarity with standard office functions
• Experience in training staff and implementing procedures
• Understanding of compliance requirements related to cash activity
• Capability to review and reconcile financial accounts
• Supervisory skills and experience
• Knowledge of 'About Time' software would be an advantage
• Experience in check processing and collection processes
• Understanding of credit management and financial notes
• Ability to identify and resolve discrepancies
• Proficiency in video conferencing and online communication tools
• Strong research and analysis skills
• Ability to manage and maintain customer accounts
• Experience in dispute resolution
• Familiarity with standard operation procedures
• Willingness to work onsite when required
• Proficiency in using templates for routine tasks
• Experience in cash applications.
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