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Admissions and Communications Coordinator
2 months ago
Responsibilities:
• Communicate with prospective students through phone calls and emails to follow up on inquiries and gauge interest.
• Coordinate with admissions personnel to set appointments and qualify leads.
• Host and schedule campus tours, providing potential students with a comprehensive understanding of our programs.
• Utilize Microsoft Excel, Outlook, and Salesforce Administration to maintain and update records of potential students.
• Assist in student recruitment through both campus and virtual communication channels.
• Participate in recruitment events, which may occasionally require overnight travel.
• Liaise with main campus departments as needed.
• Available for occasional nights and weekends for heavy phone outreach.
• Perform reception duties as required to manage walk-ins and leads.
• Distinguish between genuine leads and false leads through initial calls and follow-up conversations.
• Engage in more detailed discussions with genuine leads about the school programs to identify student interests.• Proficiency in Microsoft Outlook and Microsoft Excel is required.
• Must have experience with Salesforce Administration.
• Ability to handle inbound and outbound calls effectively and professionally.
• Demonstrated experience in answering inquiries and providing information to the public.
• Excellent written and verbal communication skills.
• Strong organizational skills and ability to multitask.
• Ability to work independently and as part of a team.
• Must be detail-oriented and able to maintain accurate records.
• Strong customer service skills and professional demeanor.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Previous experience in a similar role is preferred.