Monitoring Technicians

3 weeks ago


Hamilton, United States Insight Global Full time
Job DescriptionJob Description

WECARE – BioTelemetry based customer centric program

Training:

  • For workers accepting a night shift role, they would need to adjust their schedules for day shift trainings. Once training is complete, they will go to their overnight shift.
  • 3-4 weeks depending on if they are certified or not (all onsite) Currently Day shift training 10am ET till the end of the year
  • 12 weeks of Ramp up – all onsite. After successful completion of ramp up then hybrid would kick in
  • During ramp up, the employee would be on their shift, schedule, holiday/weekend rotation.

 

DAY TO DAY:

  • • Receives ECG transmissions in the cardiac outpatient telemetry service center, provides technical analysis of ECG data, generates
  • reports to the physician, and communicates to the patient and physician as necessary.
  • Essential Duties/Responsibilities:
  • • Stay up-to-date on developing clinical knowledge, specifically ECG rhythm interpretation
  • • Review ECG recordings and related algorithm findings for clinical accuracy/completeness and evaluate ECG for notification criteria
  • and document actions
  • • Notify Monitoring Technician Level II in communicating ECG abnormalities according to physician notification protocol
  • • Ensure quality assurance of readings and reports that will be delivered to physicians
  • • Assist in facilitating activation of EMS
  • • Answer incoming calls from patients sending recordings using the WE CARE approach
  • • Follow all company and departmental policies and procedures
  • • Perform other duties and responsibilities as assigned

 

Schedules:

  • Schedules – these are not set schedule and days can be moved due to business needs.
  • Weekends and holidays are set and those would not be moved without checking with the employee first
  • Holidays will be worked. We have a holiday bucket (A/B) where the holidays are split so everyone knows ahead of time what holidays they are working for that year


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