Accounts Receivable Clerk
1 month ago
Pay: $18.00/hr
Temp with possibility to convert if LOA does not return
Schedule: 7am - 4pm M-Th & 7am - 3:30pm on Fridays | ONSITE
Candidate will be doing basic AR duties (as corporate handles most of our AR) along with customer service responsibilities.
The right candidate should possess attention to detail and more customer service skills.
Posts customer payments by verifying invoice coding; verifying transactions; scheduling disbursements; obtaining authorization of payments; evaluating and approving account investigations; resolving special cases; authorizing stop-payments; coordinating daily receiving reporting; following internal accounting controls.
Main responsibilities:
Processing checks, SAP
Working with sales staff to collect past payments due
Working with the team to ensure checks running properly
Assisting with the deposit
Customer care
Looking for:
Customer service and customer payments experience – yes, AR experience, sapphire is a plus
Open to someone who has 1-3 years of experience but willing to take initiative and learn
POSITION OVERVIEW:
Responsible for entering customer payments into Sapphire, researching and reconciling discrepancies and credits on the customer account. Also responsible for updating and maintaining all aspects of their customer account portfolio - contact information, notes on account status, courtesy calls and handling customer requests.
Work closely with sales and various departments to keep accurate notes on customer account status for delivery information and account payment status. Responsible for a high volume of customer accounts.
GENERAL ACCOUNTABILITIES:
Perform collection procedures as outlined in SOPs escalate to supervisor as needed
Follow up and review accounts for compliance with Nevada credit law and SOPs notes, courtesy calls, etc.
Cash application through various payment methods checks/cash, EFT, Online Bill Pay, Drivers, NSFs and notify customer/sales of term changes
Monthly statement distribution
Work with sales and other departments to handle disputes on accounts
Able to work independently without supervision Maintain an Account Portfolio of 1,000 accounts with accurate notes and terms for customers
Ensure that customer service is held to the highest standard, maintaining good working relationship
Ensure that customer accounts are reconciled and kept up to date with attention to detail and accuracy
Ensure that customer questions are answered timely
Accurately and effectively handle large volumes of orders and calls.
Ensure that customer service is held to the highest standard, maintaining good working relationship with outside and inside contacts
Responsible for problem solving with a positive and professional demeanor
Able to work under time pressure and maintain/produce accurate customer records to reflect account status while providing a high level of service and efficiently resolving concerns posed by the customer
Pay Details: $17.00 to $18.00 per hour
Search managed by: Lauren Litten
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
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