Receptionist

5 days ago


Rochester, United States Robert Half Full time
Job DescriptionJob DescriptionWe are seeking a Receptionist to join our team in the healthcare and social assistance industry located in Rochester, New York. This role is pivotal in maintaining smooth operations within our workplace, with responsibilities ranging from handling multi-line phone systems to scheduling appointments and assisting with clerical tasks. This is a short-term contract employment opportunity.

Responsibilities:
• Manage a multi-line phone system, ensuring all calls are answered promptly and directed to the appropriate department or personnel
• Assist in handling inbound and outbound mail, ensuring all correspondence is correctly sorted and dispatched in a timely manner
• Undertake data entry tasks, maintaining accuracy and efficiency in updating customer records
• Schedule appointments, ensuring efficient use of company resources and effective time management
• Utilize Microsoft Excel, Outlook, and Word for various tasks including email correspondence, organizing files, and maintaining customer records
• Provide exceptional customer service, promptly resolving customer inquiries and fostering positive relationships
• Perform light clerical work, supporting the smooth operation of the office
• Utilize your interpersonal skills to communicate effectively with both team members and clients.• Proficiency in using Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Experience with answering multi-line phone systems
• Strong customer service skills
• Ability to perform data entry tasks with high accuracy
• Familiarity with email correspondence and professional communication etiquette
• Strong interpersonal skills and ability to work in a team
• Experience with organizing files and maintaining an organized workspace
• Ability to schedule appointments effectively and efficiently
• Knowledge of healthcare, hospitals, and social assistance industry is preferred
• High school diploma or equivalent is required
• Prior experience in a receptionist role is preferred but not mandatory.
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