Receptionist

3 weeks ago


Glendale, United States Robert Half Full time
Job DescriptionJob Description

We are in search of a Receptionist for our healthcare team situated in Fountain Valley, California. The ideal candidate will be responsible for managing front desk tasks in a bustling clinic, offering support to patients and staff alike. This position entails a variety of tasks including scheduling appointments, answering phone calls, and translating as required. This role offers a contract to permanent employment opportunity. The position also required either fluency in Vietnamese or Spanish.


Responsibilities:

• Execute front desk activities, ensuring smooth operations in a busy clinic environment

• Provide top-notch customer service while greeting patients and visitors

• Use email correspondence and other communication tools to coordinate with patients and staff

• Utilize Microsoft Excel, Outlook, and Word for various administrative tasks

• Schedule appointments efficiently and accurately, ensuring patient needs are met

• Answer multi-line phone system promptly, directing calls as necessary

• Perform data entry tasks, maintaining accurate patient records

• Translate for patients when necessary, facilitating clear communication

• Use your interpersonal skills to establish a welcoming and supportive environment for patients

• Organize files and documents for easy access and efficient management.

• Minimum of one year experience in a receptionist role
• Proficiency in answering multi-line phone systems
• Exceptional customer service skills
• Proven experience in data entry tasks
• Ability to manage email correspondence effectively
• Excellent interpersonal skills for interacting with patients and staff
• Proficiency in Microsoft Excel, Outlook, and Word
• Experience in organizing files and maintaining systematic records
• Ability to schedule appointments accurately and efficiently
• Experience in the healthcare, hospitals, or social assistance industry is a plus

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