Customer Service Representative
3 weeks ago
Responsibilities:
• Handle and respond to inbound and outbound calls from customers
• Provide top-tier call center customer service
• Accurately enter customer information and orders into the system
• Maintain up-to-date and accurate customer records
• Resolve customer inquiries and issues in a timely and effective manner
• Schedule and manage customer appointments as needed
• Utilize Microsoft Excel and Word for data management and communication
• Handle email correspondence professionally and efficiently
• Process customer credit applications with precision and diligence
• Use Epic software and EOB - Explanation of Benefits in daily operations.• Proficiency in answering inbound calls swiftly and professionally
• Prior experience in a call center customer service role
• Excellent customer service skills and a patient-centered approach
• Ability to perform data entry tasks accurately and efficiently
• Strong skills in email correspondence, maintaining professionalism at all times
• Experience in handling both inbound and outbound calls
• Proficiency in Microsoft Excel and Microsoft Word
• Ability to perform order entry tasks with a high degree of accuracy
• Experience in scheduling appointments in a busy healthcare setting
• Knowledge of Epic Software and its applications in a healthcare setting
• Understanding of Explanation of Benefits (EOB) and ability to communicate this to customers.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Johnson City, United States AT&T Full timeJob Description: This job reports to our 2612 N Roan Street, Johnson City, TN 37601 location. If considered, you must be able to report to this location. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! This...
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Customer Service Representative
1 week ago
Johnson City, New York, United States Bath Planet Full timeBath Planet of Southern Tier is a leading provider of custom bath remodeling solutions. We are seeking an experienced Customer Service Representative to join our team in Johnson City, NY.We offer competitive compensation for this role, with an estimated annual salary ranging from $40,000 to $60,000 depending on experience.The successful candidate will be...
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Customer Service Representative
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Customer Service Representative
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Johnson City, United States Advanced Call Center Technologies Full timeCheck you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Wednesday, October 2, 2024 Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next...
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Customer Service Representative
1 month ago
Johnson City, United States Advanced Call Center Technologies Full timeWednesday, October 2, 2024 Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed together! In this role you will be the voice of the company, through...
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Customer Service Representative
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johnson city, United States Advanced Call Center Technologies, LLC. Full timeWednesday, October 2, 2024 Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed together! In this role you will be the voice of the company, through...
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Customer Service Representative
4 weeks ago
Johnson City, United States Advanced Call Center Technologies Full timeCheck you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Wednesday, October 2, 2024 Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next...
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Customer Service Representative
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Johnson City, United States Advanced Call Center Technologies, LLC. Full timeCheck you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Wednesday, October 2, 2024 Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the...
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Customer Service Representative
3 months ago
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