Desktop Support Analyst

1 month ago


Boston, United States Robert Half Full time
Job DescriptionJob DescriptionWe are seeking a Desktop Support Analyst for a promising long-term contract employment opportunity in the vibrant city of Boston, Massachusetts. This role primarily involves providing tier 2/3 desktop support within an onsite environment, five days a week. The industry we operate in requires a solid understanding of Windows 10, Azure AD, and AV Support, along with a familiarity with the Teams AV Stack.

Responsibilities include:

• Effectively managing AV Support and understanding the complexities of the Teams AV Stack.
• Applying knowledge of basic network concepts and managing wireless access points.
• Proficiently building images in a Windows 10 environment.
• Utilizing skills in Android Development, Cisco Technologies, and Citrix Technologies.
• Demonstrating proficiency in managing computer hardware and Dell Technologies.
• Applying knowledge of Active Directory and Apple Devices.
• Utilizing Backup Technologies and Configuration Management to maintain system stability and security.• Minimum of 3 years of experience as a Desktop Support Analyst or similar role
• Proficiency in Android Development
• Familiarity with Cisco Technologies
• Experience with Citrix Technologies
• Knowledge of Computer Hardware
• Understanding of Dell Technologies
• Proficient in using Active Directory
• Experience with Apple Devices
• Familiarity with Backup Technologies
• Knowledge of Configuration Management

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