Desktop Support Analyst
3 weeks ago
Responsibilities:
• Offer technical support for hardware, software, and network-related issues to attorneys and staff.
• Develop a comprehensive understanding of our technology integration to ensure the high level of consistency and reliability in the business.
• Collaborate with the Director of IT and the Managed Service Provider to secure firm systems, including responding to cybersecurity alerts, network vulnerability alerts, and security incidents and breaches.
• Act as a subject matter expert in specialized legal applications and technology.
• Create and manage user accounts and security access.
• Handle the IT training program within the firm.
• Prepare necessary documentation for assigned projects.
• Communicate planned and unplanned outages (software, hardware, network) to the firm.
• Customize applications as directed by management to meet user specifications.• Demonstrated proficiency in Active Directory
• Strong knowledge and experience with Computer Hardware
• Experience in Configuration Management
• Proven problem-solving and critical thinking skills
• Excellent communication and interpersonal skills
• Ability to handle multiple tasks and prioritize work
• Ability to work independently and within a team
• Strong analytical skills with attention to detail
• Strong customer service orientation
• Demonstrated understanding of IT principles and applications
• Relevant certification or degree in Computer Science, IT or related field is preferred
• Willingness to continuously update skills as technology evolves
• Experience with ticketing systems and ITIL processes is a plus
• Availability to work in shifts if required.
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IT Desktop Support Analyst
4 months ago
New York, United States Global Channel Management Full timeAbout the job IT Desktop Support Analyst IT Desktop Support Analyst needs 3 years IT Desktop support experience IT Desktop Support Analyst requires: OnSite 5 days a week. 3 years' work experience as an IT or Desktop Support Technician. Familiarity with networking systems and protocols. Knowledge of remote desktop support systems including TeamViewer. ...
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Desktop Support Analyst
4 weeks ago
New York, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a short term contract employment opportunity for a Desktop Support Analyst in New York, New York. This role revolves around providing technical support, managing hardware and software issues, and ensuring the smooth operation of computer systems within our organization. As a Desktop Support Analyst, you will be a...
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Desktop Support Analyst
4 months ago
New York, United States Barrow Wise Consulting, LLC Full timeEnjoy problem-solving, need a venue to display your creativity, and emerging technologies pique your interest; if so, Barrow Wise Consulting, LLC is for you. As a multi-disciplined leader, you understand the gifts that set you apart from everyone else. Demonstrate innovative solutions to our clients. Join Barrow Wise Consulting, LLC today. Responsibilities: ...
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Support Analyst
1 month ago
New York, United States Squarepoint Capital Full timeRole: Support AnalystTeam: Technology Operations Squarepoint is looking for a Desktop Support Analyst to support a global community of approximately 500 + users in a Windows environment. Candidate will interact onsite and remotely with users to provide support with workstation applications such as Microsoft Exchange/Outlook, Microsoft Office in an on premise...
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Senior Desktop Analyst
4 weeks ago
New York, New York, United States Phaxis Full timeJob Title: Senior Desktop AnalystJob Summary: We are seeking a highly skilled Senior Desktop Analyst to join our team at Phaxis. The successful candidate will be responsible for providing technical support and services to our lawyers and staff, with a focus on desktop and remote access support.Key Responsibilities:Provide technical support and services to...
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Desktop Support Specialist
4 weeks ago
New York, New York, United States Barrow Wise Consulting, LLC Full timeAt Barrow Wise Consulting, LLC, we are seeking a skilled Desktop Support Analyst to join our team. As a Desktop Support Analyst, you will play a critical role in providing technical support to our clients. Your primary responsibilities will include assisting with IT technical support duties, diagnosing and maintaining systems and peripherals, and providing...
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Senior Trial Technology
5 months ago
New York, United States SourcePro Search Full timeSourcePro Search is conducting a search for a Senior Trial Technology & Desktop Analyst who will work with the Trial Services and Desktop teams in Information Systems to provide technology-related services and support to the firm's lawyers and staff. The ideal candidate will provide technology-related services and support for trials, arbitrations, and...
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Senior Trial Technology
2 months ago
New York, United States SourcePro Search, LLC Full timeThe Senior Trial Technology & Desktop Analyst works with the Trial Services and Desktop teams in Information Systems to provide technology-related services and support to the firm's lawyers and staff. The ideal candidate will provide technology-related services and support for trials, arbitrations, and presentations as required to meet the needs of the firm,...
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Desktop / Mobile Support Analyst
2 months ago
New York, United States Solomon Page Full timeOur client is seeking a highly motivated Desktop Technician to be a member of the IT Infrastructure department. Work closely with the Technology team and users to implement, maintain and support all Desktop environments globally. One of the main responsibilities will be maintaining a fleet of corporate provided mobile devices. Our client is a leading global...
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Desktop Support
3 days ago
New York, United States SysMind Tech Full timeGood understanding of work/ support environment Good experience on installation and troubleshooting of desktops/ laptops, printers and Servers Good experience on installation of Windows XP and MS- Office Knowledge of Windows Domain, DHCP and DNS Installation and troubleshooting of Antivirus software Good knowledge on outlook client Troubleshooting,...
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Help Desk Support Analyst
1 month ago
New York, United States Gotham Technology Group Full timeJob Title: Jr. Desktop/Helpdesk Support AnalystLocation: New York, NYType: 6-12 month contractShift: 10:00 AM - 7:00 PMAbout the Role:Our client is seeking a Jr. Desktop/Helpdesk Support Analyst to join their team. Looking for a candidate who is eager to learn and grow, with a strong foundation in IT support and excellent customer service skills.Key...
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Desktop Support Specialist
4 weeks ago
New York, New York, United States Royal Communications Consultants Inc Full timeJob Title: Desktop Support SpecialistJob Summary:We are seeking a skilled Desktop Support Specialist to join our team at Royal Communications Consultants Inc. The successful candidate will be responsible for installing and maintaining desktop computers, as well as providing on-site support in midtown NYC.Key Responsibilities:Install and configure desktop...
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Desktop Support Specialist
4 weeks ago
New York, New York, United States Apex Systems Full timeJob DescriptionApex Systems is a world-class technology services business that delivers solutions to fulfill clients' digital visions. We are seeking a qualified candidate to work onsite providing desktop support services with strong customer skills.Key ResponsibilitiesProvide day-to-day technical support to employees for network infrastructure and internal...
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Desktop Support Technician
2 months ago
New York, United States RightClick Full timeOne of our clients is a leading company in the financial advisory sector, managing a substantial portfolio of assets. Their reputation is founded on delivering strategic insights, excellent service, and high-quality execution. They are looking for a Desktop Support Technician who provide technical support to end-users, ensuring the smooth operation of...
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Desktop Support Specialist
4 weeks ago
New York, New York, United States RightClick Full timeDesktop Support Technician RoleRightClick is seeking a skilled Desktop Support Technician to provide technical support to end-users, ensuring the smooth operation of desktop systems, software, and peripherals. This role involves troubleshooting hardware and software issues, performing installations, configurations, and updates, and ensuring optimal system...
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Desktop Support Specialist
4 weeks ago
New York, United States Hunter Bond Full timeAbout the CompanyA leading macro trading organization in New York is urgently seeking an experienced Desktop Support Engineer with a strong financial services background and PowerShell expertise. In this pivotal role, you’ll support and maintain essential desktop infrastructure, providing prompt, expert assistance to traders and end-users in a high-stakes...
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Desktop Support Specialist
1 month ago
New York, United States ECLARO Full timeProvide technical assistance and support to our internal users, ensuring smooth operation of their desktop and laptop systems. The ideal candidate will have expertise in Active Directory administration, Windows operating systems, imaging technologies, documentation practices, and excellent communication skills.Key Responsibilities:Provide first-level...
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Desktop Support Specialist
4 weeks ago
New York, New York, United States ClifyX Full timeJob Title: Desktop SupportLocation: Manhattan, NYDuration: 12+ month ContractJOB DESCRIPTION:Provide technical support for hardware and software issues.Install, configure, and troubleshoot desktop systems.Assist with network connectivity problems and user account management.Document and track support requests in ticketing system.Qualifications:Experience in...
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Desktop Support Specialist
4 weeks ago
New York, New York, United States City of New York Full timeJob Title: Desktop Support SpecialistJob Summary:We are seeking a highly skilled Desktop Support Specialist to join our team at the City of New York. As a Desktop Support Specialist, you will be responsible for troubleshooting and resolving technical issues related to Windows desktops, laptops, and MAC devices. This includes connectivity to the network,...
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Desktop Support Technician
2 months ago
New York, United States ClifyX Full timeJob Title: Desktop SupportLocation: Manhattan, NYDuration: 12+ month ContractJOB DESCRIPTION:Provide technical support for hardware and software issues.Install, configure, and troubleshoot desktop systems.Assist with network connectivity problems and user account management.Document and track support requests in ticketing system.Qualifications:Experience in...