Escrow Administrative Assistant

1 month ago


Plano, United States Robert Half Full time
Job DescriptionJob Description

Our client has a need for an Escrow Escalations Specialist on a direct-hire basis. The hours for this role would be 9am-6pm CST and must be in the office daily.


Job Responsibilities

  • Indepth knowledge and understanding of entire escrow process including closing, settlement and recording for all product types, commercial and residential.
  • Actively communicate with our title agent clients to ensure smooth coordination throughout the funding process.
  • Ensure compliance with state laws and regulations governing real estate transactions.
  • Handle post close issues such as stop paying checks and sending out to new payee, calling on and handling payoff/tax shortages with the agent, collecting escrow losses from miscellaneous payees and follow up with agents for missing documents needed for our file.

Requirements

  • Indepth knowledge of escrow issues and acceptable resolutions.
  • ResWare System experience is a must.
  • Strong verbal and written communication skills.
  • Excellent Customer Service is essential.
  • Motivated, positive team player.
  • Critical thinking skills.
  • Ability to work in a high volume/fast-paced, team environment.
  • 1-3 years of experience in escrow.
  • No book of business required.


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