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Logistics Coordinator

2 months ago

Miami, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a contract-to-hire employment opportunity for a Logistics Coordinator. The role is based in Doral, Florida, with a primary focus on coordinating shipments across air, sea, and land. You will be working in a fast-paced environment, handling client interactions, and managing documentation related to freight forwarding and imports.

Responsibilities:

• Coordinate and oversee shipments through air, sea, and land to ensure timely delivery.
• Liaise with clients, providing front-facing customer service and addressing their inquiries effectively.
• Utilize CRM and ERP solutions to manage customer records and monitor customer accounts.
• Leverage 'Cargowise' and 'About Time' business systems for efficient logistics coordination.
• Handle import and freight forwarding tasks, ensuring compliance with regulations and standards.
• Oversee the clearing of documents related to shipments, maintaining accuracy and timeliness.
• Perform billing functions accurately, ensuring all charges related to shipments are accounted for.
• Utilize excellent communication skills to foster positive relationships with clients and team members.
• Provide exceptional customer service, resolving customer inquiries promptly and professionally.
• Ensure adherence to customs regulations and procedures, mitigating any potential risks or delays.• Proficiency in Business Systems
• Experience with Cargowise and CRM software
• Knowledge of ERP - Enterprise Resource Planning and ERP Solutions
• Familiarity with 'About Time' software
• Ability to handle Billing Functions efficiently
• Excellent Communication skills
• Exceptional Customer Service abilities
• Understanding of Customs regulations
• Ability to work in a team and collaborate effectively
• Strong organizational and multitasking skills
• Attention to detail and problem-solving abilities
• Ability to work under pressure and meet deadlines
• Knowledge of logistics and supply chain processes
• Self-motivated and ability to work independently when required
• Proficiency in Microsoft Office Suite.