Teller/Personal Banker, Hickory
5 days ago
Description:
The Teller/Personal Banker will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. This position will be a part of the member's journey in exploring financial goals, building trust through operational soundness and becoming a frontline touchpoint for members and staff. At the core, this position will embody Civic's values, policies and vision while fostering an inclusive environment for both branch staff and members.
NORMAL DAY-TO-DAY WORK
- Demonstrates exceptional member service by providing personalized solutions, creating memorable interactions and exceeding member expectations.
- Builds and fosters relationships with current and potential members to increase their financial well-being.
- 3. Exhibits adept recognition and adjustment to member needs while employing active listening techniques to effectively de-escalate member concerns. Conducts thorough research to address and resolve member inquiries, preparing necessary documentation as needed.
- Maintains and balances assigned cash drawer daily, while following operational procedures and cash limits. Participates in opening and closing procedures, as needed.
- Accurately processes member transaction requests and responds to member inquiries via various channels in a timely manner.
- Provides lobby support and maintains a strong knowledge of products and services available to Civic members, including current promotions. Inform members about products and services other than those requested based on the member's financial information.
- Assists with in-person opening of deposit and loan accounts by ensuring all information is received timely and accurately processed.
- Explains loan programs to member, evaluates their needs and recommends loan options. Complete member and loan applications and escalate to the lending department as necessary.
- Participate in beta-testing for possible workflow and process improvement and provide feedback to internal/external resources as needed.
- Educates members on digital solutions by providing self-service alternatives to manage finances at their convenience.
- Participates in required meetings and trainings while promoting a positive team environment. Shares knowledge of member feedback and effective practices.
- Collaborates with internal departments to provide a closed-loop experience for member requests.
- Complies with regulation, policies, procedure and operational guidelines. Proactively assesses and mitigates operational risks, ensuring compliance with regulations, audit requests and implements security measures when appropriate.
JOB QUALIFICATIONS
Here are a few qualifications you MUST have to be qualified for this position.
- Minimum 1 – 3 years of banking/member service experience.
- High school diploma or equivalent.
- Excellent verbal, written, telephone and interpersonal communication skills.
- Demonstrated strong customer service skills.
- Notary Public in North Carolina, or ability to achieve in the first 6 months of employment.
- PC proficient, including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.
- Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.
- Ability to lift a minimum of 25 lbs. (file boxes, computer printer).
- Travel required on occasion.
Here are a few qualifications we'd LIKE for you to have.
- Credit Union member service experience.
- Knowledge of financial products and services, mobile and on-line banking a plus.
OUR CULTURE
Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins.
If you have questions about this position description, please feel welcome to ask. You can reach HR at:
Human Resources
3600 Wake Forest Rd, Raleigh, NC 27609
careers@civicfcu.org
Requirements:PId680201cf900-25405-35604145
-
Teller/Personal Banker, Hickory
1 month ago
Hickory, United States Local Government Federal Credit Union Full timeThe Teller/Personal Banker will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. This position will be a part...
-
Hickory, North Carolina, United States Unified Women's Healthcare - Hickory Full timeUnbeatable Opportunity for Obstetrician-Gynecologist in Hickory, NCAre you a skilled Obstetrician-Gynecologist seeking a fulfilling career in a supportive environment? Look no further than Unified Women's Healthcare in Hickory, NC! Our esteemed practice is seeking a talented physician to join our team of 8 experienced providers, offering a comprehensive...
-
OB/GYN Physician Position in Hickory, NC
2 weeks ago
Hickory, United States Unified Women's Healthcare - Hickory Full timeOverview Our affiliate, Unified Women’s Healthcare of North Carolina, is looking for an Obstetrics and Gynecology Physician to join their prestigious Women's Health Care Center in Hickory, NC. Join a compassionate group who provide a team approach to patient care. Every member of our staff is focused on making the patient experience in our office...
-
Teller - Consumer and Small Business Banking
4 weeks ago
Hickory, North Carolina, United States Wells Fargo Full timeAbout this role:We are seeking a Teller to join our Consumer, Small & Business Banking division, as a part of our National Branch Network. As a Teller, you will be part of the fabric of the local community, helping provide financial services to residents, employees, and local businesses.This role offers tremendous opportunity to establish your career at...
-
Cardiologist Opportunity in Hickory, NC
2 weeks ago
Hickory, North Carolina, United States Permanent Placement Resources, LLC Full timeCardiology Physician OpportunityCatawba Valley Medical Group, a leading healthcare provider in Hickory, NC, is seeking a skilled Cardiologist to join their team.About the RoleThis is a full-time, hospital-employed position with a competitive salary and productivity-based bonus structure.Key ResponsibilitiesRead echocardiograms, nuclear stress tests, CT...
-
Nursing Care Specialist
1 month ago
Hickory, North Carolina, United States Greens at Hickory Full timeCareers at Greens at Hickory **About Us** The Greens at Hickory is a Long Term Care facility that provides individualized quality care and rehab to our residents. Our team of successful, responsible, and happy caregivers is growing, and we invite you to join us. **Job Summary** We are seeking a Certified Nursing Assistant (CNA) to assist RNs and LPNs...
-
Certified Nursing Assistant
2 months ago
Hickory, North Carolina, United States Greens at Hickory Full timeAbout the JobWe are seeking a dedicated and compassionate Certified Nursing Assistant (CNA) to join our team at Greens at Hickory. As a CNA, you will play a vital role in providing exceptional care and support to our elderly residents.ResponsibilitiesAssist with daily living activities and personal care.Monitor vital signs and maintain accurate...
-
Certified Nursing Assistant
2 months ago
Hickory, United States Greens at Hickory Full timeGreens at Hickory - Certified Nursing Assistant (CNA) Certified Nursing Assistant (CNA) :$5,000 Sign-On Bonus paid out within your first year! Paid Training! Flex Schedules! New leadership team come meet them!!! Shift Type: Day, Evening and Night time shifts are available Full-time and part-time shifts are available The Greens at Hickory is a Long...
-
Certified Nursing Assistant
2 weeks ago
Hickory, North Carolina, United States Greens at Hickory Full timeAbout the RoleWe are seeking a dedicated and compassionate Certified Nursing Assistant (CNA) to join our team at Greens at Hickory. As a CNA, you will play a vital role in providing exceptional care and support to our elderly residents.ResponsibilitiesAssist with daily living activities and personal careMonitor vital signs and maintain recordsSupport...
-
HVAC Service Technician
2 months ago
Hickory, North Carolina, United States Hickory Mechanical Inc. Full timeAbout Hickory Mechanical Inc.Hickory Mechanical Inc. is a reputable mechanical and plumbing contractor with a strong presence in the Hickory, NC area. We are committed to providing top-notch services to our clients and are seeking a skilled HVAC Service Technician to join our team.Job SummaryWe are seeking a highly motivated and experienced HVAC Service...
-
Certified Nursing Assistant
2 months ago
Hickory, North Carolina, United States Greens at Hickory Full timeAbout the RoleWe are seeking a dedicated and compassionate Certified Nursing Assistant (CNA) to join our team at Greens at Hickory. As a CNA, you will play a vital role in providing exceptional care and support to our elderly residents.Key ResponsibilitiesAssist with daily living activities and personal care, ensuring the dignity and well-being of our...
-
Certified Nursing Assistant
4 weeks ago
Hickory, North Carolina, United States Greens at Hickory Full timeCertified Nursing Assistant Job OpportunityWe are seeking a skilled and compassionate Certified Nursing Assistant to join our team at The Greens at Hickory, a Long Term Care facility dedicated to providing individualized quality care and rehabilitation to our residents.Key Responsibilities:Assist Registered Nurses and Licensed Practical Nurses with daily...
-
OB/GYN Physician Position in Hickory, NC
3 weeks ago
Hickory, United States Unified Women's Healthcare Full timeOverviewOur affiliate, Unified Women's Healthcare of North Carolina, is looking for an Obstetrics and Gynecology Physician to join their prestigious Women's Health Care Center in Hickory, NC. Join a compassionate group who provide a team approach to patient care. Every member of our staff is focused on making the patient experience in our office...
-
Commercial Service HVAC Technician
3 months ago
Hickory, United States Hickory Mechanical Inc. Full time $35Hickory Mechanical is looking for hard-working, dedicated individuals to join our growing organization. If you are looking for a career with advancement opportunities, top-the-industry pay rates, and an excellent benefits package then join our team today. HMI is a 38-year-old mechanical and plumbing contractor located in Hickory, NC. We are not looking for...
-
Teller Position in Consumer, Small
7 days ago
Hickory, United States Wells Fargo Full timeAbout this role:Wells Fargo is seeking a Teller to support customer engagement by processing transactions, sharing digital solutions, and making introductions to bankers. This role is part of our Consumer, Small & Business Banking division, as a part of our National Branch Network. You will be part of the fabric of the local community, helping provide...
-
Plumbing Superintendent
2 weeks ago
Hickory, North Carolina, United States Hickory Mechanical Inc. Full timeJob Title: Plumbing SuperintendentHickory Mechanical Inc. is seeking a highly skilled and experienced Plumbing Superintendent to join our team. As a key member of our organization, you will be responsible for overseeing the installation, repair, and maintenance of plumbing systems in commercial and industrial buildings.Key Responsibilities:Lead and manage a...
-
Commercial HVAC Service Technician
2 weeks ago
Hickory, North Carolina, United States Hickory Mechanical Inc. Full timeJob SummaryHickory Mechanical Inc. is seeking a skilled Commercial HVAC Service Technician to join our team. As a key member of our service team, you will be responsible for providing top-notch service and support to our commercial and industrial clients.Key Responsibilities:Travel to customer sites to perform service and customer support.Diagnose and...
-
Police Officer Trainee
2 weeks ago
Hickory, North Carolina, United States City of Hickory, NC Full time{"Job Title": "Police Apprentice", "Job Description": "Job SummaryJoin the City of Hickory, NC, as a Police Apprentice and contribute to the safety and security of our community. As a member of the Support Services Division, you will work directly with the Hickory Police Department, assisting in securing assigned areas throughout the city. Your duties will...
-
Certified Nursing Assistant
1 month ago
Hickory, North Carolina, United States Greens at Hickory Full timeAbout UsThe Greens at Hickory is a state-of-the-art facility dedicated to providing exceptional care for our elderly residents. We are seeking passionate and caring Certified Nursing Assistants (CNAs) to join our compassionate and skilled team.Job SummaryWe are committed to helping our CNAs grow in their careers. Our comprehensive support includes:CNA to...
-
Caregiver - Part Time/Paid Training
2 weeks ago
Hickory, North Carolina, United States Brookdale Hickory Northeast Full timeAbout the Role:We are seeking a compassionate and dedicated Caregiver to join our team at Brookdale Hickory Northeast. As a Caregiver, you will provide direct care to residents, recognizing individual needs, encouraging independence, and treating each senior with respect and dignity.Responsibilities:Assist residents with activities of daily living, including...