Eligibility Clerk

2 weeks ago


Salt Lake City, United States Robert Half Full time
Job DescriptionJob DescriptionWe are in the non-profit sector, seeking an Eligibility Clerk to join our team in SALT LAKE CITY, Utah. Your role will be crucial in managing customer applications, maintaining an organized and efficient record system, and ensuring customer inquiries are resolved. This opportunity offers a short term contract employment opportunity.

Responsibilities:

• Conduct audits regularly to ensure the accuracy and organization of files, following our company policies
• Oversee the daily operations of the office, which includes managing supplies and scheduling, as well as corresponding with team members
• Use basic software such as Word, Excel, and PowerPoint to create and manage documents, spreadsheets, and presentations, and resolve any technical issues that arise within the office
• Utilize Office 365 tools like Word, Excel, Outlook, Teams, and OneDrive to manage and organize documents, assist with file sharing, and perform basic troubleshooting
• Maintain a meticulous and organized file management system, paying great attention to detail to reduce errors
• Actively support the enhancement of office management and file auditing procedures, and assist with various office projects as needed.• Proficiency in 10 Key Skills is necessary for accurately and promptly entering data.
• Exceptional Customer Service skills are required to effectively communicate with applicants and address their concerns.
• Solid Data Entry skills are necessary for accurate record keeping and processing of applications.
• Ability to handle Email Correspondence professionally and promptly is a must.
• Proficiency in Microsoft Excel is required for managing and analyzing data.
• Knowledge of Microsoft Word is essential for creating and editing documents.
• Skill in Organizing Files is crucial for maintaining an efficient and accessible filing system.
• Ability to Perform Calculations accurately is essential for determining applicant eligibility.
• Proficiency in Scanning is necessary for digitizing hard copy documents.
• Fast and accurate Typing skills are required for efficient data entry and correspondence.

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