General Clerk

Imagine a job that gives you the time to learn. The training to grow. And a feeling in your chest that starts slowly and swells until you realize you’re standing a little taller and smiling a little more. That’s pride, pride in a career that supports hardworking Americans and their communities. Pride in knowing your work plays a part in funding our nation and keeping us safe. And for you, it starts with a rewarding career as a General Clerk within the IRS Taxpayer Services Division. Learn more below and apply today. We’re hiring for multiple openings in Kansas City, MO; Austin, TX; and Ogden, UT. ***This position is open to the public and will be filled under Direct Hire Authority, a fast-track to federal employment. Additionally, current federal employees who meet the definition of a “surplus” or “displaced” employee are encouraged to apply. ***Highly qualified applicants may be eligible for a Recruitment Incentive. Duties As a General Clerk, your duties include but are not limited to: Performing a variety of administrative tasks using an automated system involving assigning, maintaining, monitoring, or updating work status and inventory records; ordering research; acknowledging correspondence; maintaining, updating, and initiating personnel records; timekeeping; and performing other support activities. Identifying and reviewing W-2 forms attached to Forms 1040EZ and 1040PC for conditions meeting criteria for criminal investigation and coding the returns appropriately. Preparing and maintaining regular production/inventory reports/attendance records using established formats and sources of data applicable to the program, functional, or organizational reporting requirements; also preparing special reports as directed. Reviewing documents for specific requirements necessary for processing. Processing current year and/or prior year individual and/or business returns and related information. Periodically reviewing filed material in light of ongoing programs or special projects and determining if such material should be consolidated, have new classifications, be retired, etc. This position is considered seasonal, typically 3-5 months, 4-6 months, or 6-8 months. At the end of an employee’s work schedule, they are placed in non-pay status and may be recalled to duty as workload or budget dictates and in accordance with their seasonal employment agreement. This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-04, but if the position has career progression to GS-05, then you may move from a GS-04 to a GS-05 in as little as one (1) year. Qualifications Federal experience is not required to qualify for any of the grade levels identified below. You will qualify for one of the following opportunities based on your specialized experience and/or education. Experience for the GS-04 grade level General experience for this position includes progressively responsible clerical, office, or other work that indicates ability to acquire the competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience. OR You may substitute education for specialized experience as follows: Two (2) years of education above the high school level in an accredited junior college, college, university, business, secretarial, or technical school. Specialized Experience for the GS-05 grade level You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes experience that is in or related to this position and provided you with the particular knowledge, skills, and abilities to perform successfully the duties of this position. Examples of qualifying experience include conducting basic research and applying information as necessary, interacting and communicating (orally and in writing) with customers, and performing office duties. OR You may substitute education for specialized experience as follows: a bachelor’s degree or four (4) years of education above high school in any field of study from an accredited college or university. OR You may qualify by a combination of experience and education. Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements. Salary and Benefits This position’s starting salary varies depending upon location. Please see the How to Apply section below to access the official Job Opportunity Announcement and complete salary details. RECRUITMENT INCENTIVE: A $2,000 incentive has been authorized for eligible and highly qualified applicants. A service agreement is required. Federal employees receive the full package of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, which is a retirement plan similar to a traditional 401(k). Eligibility for benefits depends on the type of position held and whether the position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered. How to Apply Click this site’s APPLY link to access the official General Clerk Job Opportunity Announcement (JOA) on irs.usajobs.gov, the federal government’s official employment site. You will learn exactly how to submit your application package, including your resume, an online assessment questionnaire, and possibly other documents. You will also learn about telework eligibility, U.S. citizenship, and other requirements that should be reflected in the information you provide in your resume. Interested in other career opportunities with IRS? Visit irs.usajobs.gov to search for other IRS opportunities. To learn about upcoming IRS hiring events and career fairs, visit jobs.irs.gov.