Customer Service Representative

5 days ago


Philadelphia, United States Robert Half Full time
Job DescriptionJob Description

We are seeking a Customer Service Representative to join our team in the non-profit industry based in Philadelphia, Pennsylvania. In this role, you will be primarily responsible for handling incoming communication from customers, processing payments, and performing data entry functions.


Responsibilities:

• Handle incoming calls, email correspondence, and online chat support from customers

• Process transactions to satisfy customer requests, including product orders and financial adjustments

• Provide customer support in navigating our websites, online products, apps, and e-commerce

• Maintain a thorough knowledge of our product lines, programs, services, and initiatives

• Navigate our customer relations management system effectively

• Assist with special projects as required

• Proficiency in Data Entry is required

• Demonstrable skills in Microsoft Word

• Experience with Order Entry is essential

• Ability to schedule appointments effectively

• Excellent communication skills, both written and verbal

• Strong organizational skills and attention to detail

• Previous experience in a customer service role is preferred

• Ability to work independently and as part of a team

• Knowledge of the non-profit sector is an advantage

• Strong problem-solving skills

• High level of patience and professionalism when dealing with various customer service scenarios

• Ability to remain calm and effective in high-pressure situations

• Commitment to providing high-quality customer service.


Please contact Nicole Allman at 215.568.4580 and reference Job #03720-0013088531





  • Philadelphia, United States Always Best Care Senior Service Full time

    The Customer Service Telephony Representative primary function is to monitor and follow up on missed telephony calls. The Customer Service Telephony Representative will also answer the phone lines and triage calls. The Customer Service Telephony Repr Customer Service, Customer Service Representative, Representative, Skills, Microsoft, High School, Retail


  • Philadelphia, United States Always Best Care Senior Service Full time

    The Customer Service Telephony Representative primary function is to monitor and follow up on missed telephony calls. The Customer Service Telephony Representative will also answer the phone lines and triage calls. The Customer Service Telephony Rep Customer Service, Customer Service Representative, Representative, Skills, Microsoft, High School, Retail


  • Philadelphia, United States Always Best Care Senior Service Full time

    The Customer Service Telephony Representative primary function is to monitor and follow up on missed telephony calls. The Customer Service Telephony Representative will also answer the phone lines and triage calls. The Customer Service Telephony Rep is responsible for responding in a timely, professional, and courteous manner to customer inquiries and...


  • Philadelphia, Pennsylvania, United States Always Best Care Senior Service Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Always Best Care Senior Service. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients and their families.Key ResponsibilitiesTelephony Management: Monitor and follow up...


  • Philadelphia, Pennsylvania, United States SLIGHT EDGE Full time

    Job OverviewWe are seeking a highly skilled and motivated Customer Service and Sales Associate to join our team at Slight Edge. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and building strong relationships with our clients.Key ResponsibilitiesRepresentatives will utilize tablets...


  • Philadelphia, United States RRecruiter Pte Ltd Full time

    About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer questions, resolve complaints, and process orders and requests. To succeed in this role, excellent communication skills are a must. You'll need to be a quick...


  • Philadelphia, Pennsylvania, United States Volt Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Volt. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Handle...


  • Philadelphia, Pennsylvania, United States Samuels & Son Seafood C Full time

    Customer Service RepresentativeSamuels and Son Seafood, a leading seafood distributor, is seeking a Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for processing orders, answering customer inquiries, and providing exceptional customer service.Responsibilities:Process orders from various...


  • Philadelphia, Pennsylvania, United States Dynata Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients through telephone interviews.Job Summary:As a Customer Service Representative, you...


  • Philadelphia, United States Schwarz Partners Full time

    **Customer Service Representative** Mid-Atlantic Packaging, 436 Stump Road, Montgomeryville, Pennsylvania, United States of America ? Philadelphia, PA, USA Req #39 Thursday, February 10, 2022 The Royal Group , a subsidiary of Schwarz Partners is currently seeking a Customer Service Representative to support our Montgomeryville, PA facility. As a Customer...


  • Philadelphia, Pennsylvania, United States Fair Trade Outsourcing Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Fair Trade Outsourcing. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and...


  • Philadelphia, Pennsylvania, United States Companalyst Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.Key...


  • Philadelphia, Pennsylvania, United States Workoo Technologies Full time

    About the JobWe are seeking a skilled Customer Service Representative to join our team at Workoo Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.Key ResponsibilitiesRespond to inbound calls from...


  • Philadelphia, Pennsylvania, United States Workoo Technologies Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Workoo Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely...


  • Philadelphia, United States Always Best Care Full time

    The Customer Service Telephony Representative primary function is to monitor and follow up on missed telephony calls. The Customer Service Telephony Representative will also answer the phone lines and triage calls. The Customer Service Telephony Representative is responsible for responding in a timely, professional, and courteous manner to customer...


  • Philadelphia, Pennsylvania, United States Qonten Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Qonten. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and...


  • Philadelphia, Pennsylvania, United States Contemporary Staffing Inc Full time

    Customer Service Representative OpportunityContemporary Staffing Solutions (CSS) is seeking a highly skilled Customer Service Representative to join our team for a remote opportunity. As a Customer Service Representative, you will provide exceptional support to our clients by handling customer inquiries, resolving complaints, and offering information about...


  • Philadelphia, Pennsylvania, United States Clearstream Full time

    Clearstream Call Center Representative OpportunityWe are seeking a highly skilled and experienced Call Center Representative to join our team at Clearstream. As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Provide...


  • Philadelphia, Pennsylvania, United States IONOS Inc Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at IONOS Inc. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving technical and billing issues, and promoting our products and services.Key...


  • Philadelphia, Pennsylvania, United States myfurnituremecca Full time

    Customer Service RepresentativeMyFurnitureMecca is seeking a highly motivated and customer-focused Customer Service Representative to join our team in Philadelphia. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and driving sales growth.Key...